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Five Star Chevrolet

Carrollton, TX

4.9
1,418 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,418 reviews

July 24, 2018

The Perfect service As soon as I walked in I was greeted by everyone and offered great service. Erick was very friendly and very professional. Everything was done easy,sm More

by Rickybobby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Leatherwood, Eric Garcia, Bret Morris, Lydell Carr, Lupe Ysla
Jul 24, 2018 -

Five Star Chevrolet responded

Rickybobby, We would love to have you back any time you have automotive needs. Thanks for taking the time to share your shopping experience with our team. Enjoy, Fonzy Pelayo, Sales Manager

Aug 02, 2018 -

Five Star Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

July 23, 2018

Very satisfied!!! They worked very hard to make sure I left in something especially with my credit not being so good. Even though I didn't get the car I wanted I'm very More

by Precious
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Garcia
Jul 23, 2018 -

Five Star Chevrolet responded

Precious, it would be great to help you get into another vehicle when the time is right. Stay in touch as you enjoy your car and we look forward to helping with any maintenance questions or concerns. Thank you, Fonzy Pelayo, Sales Manager

July 22, 2018

Outstanding Sevice I knew Billy from college and when my son wanted to get a car I said let's go see Billy. Thanks for making his first car buying experience good one. More

by Dduncan
Recommend Dealer
Yes
Employees Worked With
Billy Washington
Jul 23, 2018 -

Five Star Chevrolet responded

Dduncan, We especially love first time car buyers and it was great to connect your son with Billy. Thank you for sharing your visit and we look forward to seeing both of you again. Enjoy, Fonzy Pelayo, Sales Manager

Aug 02, 2018 -

Five Star Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

July 19, 2018

BEST CAR BUYING EXPERIENCE when i walked in this dealership i thought it would be like other dealerships, Putting pressure on buying a specific vehicle, but the sales guy that t More

by Cristianh1991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Carroll, Jose Chavez
Jul 19, 2018 -

Five Star Chevrolet responded

Aubrey2018, Working in the best interest of our customers is what we try to accomplish. We were as happy as you that our finance team was able to find a lender for the car you wanted most. Thank you for sharing and we look forward to answering any future car care questions that arise. Enjoy, Fonzy Pelayo, Sales Manager

Jul 26, 2018 -

Five Star Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

July 13, 2018

Great sells person!!! Mr.Eric is a great sales person walked us through every step explained every detail with us. Would recommend my friends and family to him. More

by Reyes214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Garcia, Bret Morris
Jul 13, 2018 -

Five Star Chevrolet responded

Reyes214, Congratulations on the purchase of your new Chevrolet. Your feedback and business are appreciated and we look forward to working with you again. Stay in touch, Fonzy Pelayo, Sales Manager

Jul 17, 2018 -

Five Star Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! Please don't hesitate to reach out to us if there's anything more we can do!

July 11, 2018

Outstanding I was in and out of the dealership very quickly. Service from Cecilio was outstanding. He helped in every way possible and still continues to do so More

by Nadia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecilio Santos
Jul 11, 2018 -

Five Star Chevrolet responded

Nadia, Your questions are always welcomed at our dealership. Thank you for taking the time to share your experience with Cecilio. Enjoy your ride, Fonzy Pelayo, Sales Manager

July 09, 2018

One of the best car buying experiences I’ve ever had! This is my 5th Chevrolet vehicle buy since 2012 and it is the best car buying experience I’ve ever had. This dealership really took good care of me f More

by Bfaith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfonso "Fonzy" Pelayo, Michael Leatherwood, Jason Volk, Ali Delao
Jul 09, 2018 -

Five Star Chevrolet responded

Bfaith, It is awesome to have your loyalty to the Chevy Brand and our dealership. Congratulations on your new purchase and stay in touch with any questions regarding your new vehicle's features or care. Enjoy, Fonzy Pelayo, Sales Manager

July 07, 2018

Great customer service Billy is a great salesman, knowledgeable, and great customer service skills he got me in a nice reliable used vehicle that i really like thanks billy More

by Vcollins35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Washington
Jul 08, 2018 -

Five Star Chevrolet responded

Thank you Vcollins35 for taking the time to share your feedback during your shopping visit with Bill Washington. If Billy or I can be of further help, please give us a call at 972-389-6700. Take Care, Fonzy Pelayo, Sales Manager

July 07, 2018

Amazing I enjoyed my service with tommy. And everyone else that helped. Excellent job over all. I’m very happy with my vehicle. Everything went smoothly. More

by Nguyen27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy O'Rourke
Jul 07, 2018 -

Five Star Chevrolet responded

Nguyen27, Congratulations on the purchase of your new Chevrolet. We all appreciate your business and hope to work with you again. Enjoy and stay in touch, Fonzy Pelayo, Sales Manager, 972-389-6700.

July 06, 2018

Excellent Car Buying Experience Billy and Bret were fantastic! They helped me get into a safe affordable car for me a d my family. Thanks to both of you! More

by bgsmith1109
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Washington, Bret Morris
Jul 06, 2018 -

Five Star Chevrolet responded

bgsmith1109, Congratulations on driving away in a quality pre-owned car. If we can help in any other way, please let us know. Safe travels to you and your family. Thank you, Fonzy Pelayo, Sales Manager

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