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Five Star Chevrolet

Carrollton, TX

Overview
Employees
Reviews
Vehicles
4.9
1,386 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,386 reviews

May 01, 2024

I've used them for many years . Lloyd is my the best salesman at 5 Star Chevolet More

by Desiree
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Five Star Chevrolet responded

Thank you, Desiree, for staying loyal to Lloyd and Five Star Chevrolet. Lloyd is a seasoned consultant at our dealership and his success is due to his commitment to our customers. We welcome you to call 972-389-6700 any time you have questions. Enjoy your ride! Best regards, Alan Brown, General Manager

April 24, 2024

5 Excellent 👌🏿. Brian was very good in keeping me updated. The tech knew his stuff and got my problem solved. Thank y'all 🙂 More

by idreamofjeanne51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Five Star Chevrolet responded

Idreamofjeanne51, We are so grateful to have the chance to help you at Five Star Chevrolet. Reach Brian and our techs at 972-389-6700 when you need vehicle advice. Call us any time you have questions. Best regards, Chris Selbach, Service Director

April 24, 2024

Work was done right and fast! They even washed my truck. Amazing! Highly recommend. Loved the video from technician and the honesty!! More

by Bighulz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2024 -

Five Star Chevrolet responded

Bighulz, We appreciate the chance to help with your auto care at Five Star Chevrolet. Any time you have vehicle concerns, we hope to hear from you at 972-389-6700. Thank you for being our customer. Best regards, Chris Selbach, Service Director

April 24, 2024

Fast and simple really recommend best prices and good customer service and polite ppl in there More

by Erickramiez2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2024 -

Five Star Chevrolet responded

Erick, On behalf of Lloyd and the entire Five Star Chevrolet sales team, thank you for sharing your shopping visit. Customer experience is our focus, so it's great to hear we served you well. Let us know if you have new vehicle questions at 972-389-6700. Thanks again for choosing our dealership. Take care, Alan Brown, General Manager

April 22, 2024

Five Star Chevrolet are amazing. Franko Santana and Lee Nolen were patient. They explained all the process and paperwork. More

by Magali
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franko Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Five Star Chevrolet responded

Magali, We are happy you found your new vehicle at Five Star Chevrolet. If you have additional questions, please reach Franko, Lee, or me at 972-389-6700. We are here to address all of your automotive needs. Thank you, Alan Brown, General Manager

April 22, 2024

P/u trk Thurs. / Fri didn’t drive/Sat work/ Sun check engine light back on, trk jerking/pulling total miles driven from picking trk from dealership to Sunday (04/21/ More

by Coachtonya.young
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Withem
3.0
This rating includes all reviews, with more weight given to recent reviews.
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April 19, 2024

I was very impressed with my entire experience with buying my Trax. I was dreading the car buying process based on prior purchases with other dealers but this was a great experience. Jacob, Lloyd, Cl More

by tracy.gilmore
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Blau
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Apr 20, 2024 -

Five Star Chevrolet responded

Congratulations, Tracy, on your new BLUE Trax! The Five Star Chevrolet team is now focused on your driving experience. Stop by or call 972-389-6700 with vehicle questions any time. We want you 100% happy with your purchase. Thank you for your business and feedback. Sincerely, Alan Brown, General Manager

April 11, 2024

Great dealership awesome service the best place to buy a car or truck and to get it serviced come to five star Chevy in Carrollton you won’t be disappointed! More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

Five Star Chevrolet responded

Chris, Thank you for sharing your positive visits with Five Star Chevrolet! It's fantastic to hear that you had such a great experience with both buying and servicing your vehicle with us. Word-of-mouth recommendations like yours are invaluable, and we are grateful. When you have future needs, we will look forward to hearing from you at 972-389-6700. Sincerely, Alan Brown, General Manager

April 05, 2024

Lee in finance and Yullian in sales were a great team. They weren’t pushy or slimy like some people I’ve worked with in the past. They got us a great rate and listened to us. We walked out with everything More

by Kyle Hoffman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yullian Equihua
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Apr 05, 2024 -

Five Star Chevrolet responded

Kyle, Thank you so much for taking the time to share your positive experience with Lee and Yullian! We strive to create a welcoming and informative environment at Five Star Chevrolet, and it's fantastic to hear that they achieved that for you. Give us a call at 972-389-6700 when you need our advice. Enjoy your new ride! Best regards, Alan Brown, General Manager

March 28, 2024

we had a great experience at Five Star Chevrolet The entire staff was courteous and professional highly recommend More

by radxray88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Harrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2024 -

Five Star Chevrolet responded

Radxray88, Thank you so much for your kind words! We're thrilled to hear that you had a great experience at Five Star Chevrolet. . Your recommendation means a lot to us. If you ever need assistance again or have any questions, please don't hesitate to reach out to 972-389-6700. We appreciate your business and look forward to serving you in the future! Best regards, Alan Brown, General Manager

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