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Five Star Chevrolet
Carrollton, TX
1,420 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,420 reviews
August 07, 2024
Lloyd was phenomenal. When I walked into the dealership at 10am he had already had 3 customers but still took the time to greet me since I had read his reviews and asked f When I walked into the dealership at 10am he had already had 3 customers but still took the time to greet me since I had read his reviews and asked for him by name. He gave me attention and answered my questions even though he had other people to help as well. When it came time to test drive and eventually buy the vehicle, he made the process very straightforward and simple. He didn’t seem bothered by negotiations, just matter of fact. He listened to all of our wants and needs and helped make them all happen!! He even included our kids in the process by making them comfortable. 20/10 recommend Lloyd as your guy!!! He is over the top in communication throughout a multi-day process (since I came when I was in a time crunch) and accommodated my work schedule. He’s FANTASTIC!! (Giovanni and Lee were excellent too!!! Made the deal quick and painless.) More
by Emily86
August 06, 2024
Lloyd was very nice! He made buying my first car such an easy process. He really worked with me and my family. Not only was he accommodating, he made us feel very welcome He made buying my first car such an easy process. He really worked with me and my family. Not only was he accommodating, he made us feel very welcomed. Thank you!! More
by Sana H.
Employees Worked With
August 05, 2024
Great place great people very positive friendly kind respectful place I will continue to come here to friendly Chevrolet respectful place I will continue to come here to friendly Chevrolet More
by joereyes127
Employees Worked With
Other Employees :
Alex Martinez
August 05, 2024
Took my vehicle in to get maintenanced and Brian and Amanda were prompt in taking care of me. Service was fast with class! The work was Superb!! Thank you, 5 Star Ford. 👍😃 Amanda were prompt in taking care of me. Service was fast with class! The work was Superb!! Thank you, 5 Star Ford. 👍😃 More
by Lenovoflores1
August 04, 2024
Everyone with a name with only 3 letters can be best described with a 3 letter word, WOW! Joe, Lee, and Ron are excellent and essential!!! They made my car buying experience well worth it! Thank you all described with a 3 letter word, WOW! Joe, Lee, and Ron are excellent and essential!!! They made my car buying experience well worth it! Thank you all for everything! More
by npierce7643
August 01, 2024
Always reliable and good service. Communication is great as well. Highly recommend using Five Star. Communication is great as well. Highly recommend using Five Star. More
by pmac92
August 01, 2024
Our sales consultant was friendly, helpful and knowledgeable. There was no pressure of any kind. Paperwork was handled efficiently and we were briefed and guided through the connection of our phon knowledgeable. There was no pressure of any kind. Paperwork was handled efficiently and we were briefed and guided through the connection of our phone to the vehicle technology. Overall it was a pleasant experience. More
by David
Employees Worked With
July 29, 2024
Always Top Notch Service. I would recommend Sam Pack Five Star Chevrolet all day every day. I would recommend Sam Pack Five Star Chevrolet all day every day. More
by Katrina T
July 28, 2024
All of the service team is great. Brian has worked with me since I purchased the vehicle and is always top notch! Brian has worked with me since I purchased the vehicle and is always top notch! More
by SF
Employees Worked With
July 26, 2024
Dealer had a very friendly staff, with no pressure, and was easy to deal with. was easy to deal with. More
by tedm
