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Five Star Chevrolet

Carrollton, TX

Overview
Employees
Reviews
Vehicles
4.9
1,417 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,417 reviews

January 26, 2025

Excellent customer service, online support, service and SALES! (AMAZING!) I LOVE the Sam Pack Chevrolet Family! More

by greenlareshia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franko Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron and Lee
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Jan 26, 2025 -

Five Star Chevrolet responded

Thank you, greenlareshia, for recognizing the efforts of your Five Star Chevrolet sales and service team! We are so grateful to have your trust in our processes. When you need vehicle advice, we are always here for you at 972-389-6700. Thank you again for being part of our dealership family. Best regards, Alan Brown, General Manager

January 26, 2025

5Star Chevrolet made buying a new car a positive experience. Everyone I dealt with were professional and knowledgeable about the process of buying a new car. More

by Skippo
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bee Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Millard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 26, 2025 -

Five Star Chevrolet responded

Congraulations, Skippo, on your new vehicle! Thank you for recognizing so many Five Star Chevrolet team members. We welcome the chance to share our vehicle knowledge. Reach us at 972-389-6700 to let us know how we can help you enjoy your ride. Thanks again, Alan Brown, General Manager

January 22, 2025

Lloyd was helpful and friendly. I came in to look at a specific truck and he set my husband and I up with a test drive and quickly guided us through the purchasing process. I am ver More

by Lizzyidol
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2025 -

Five Star Chevrolet responded

Lizzyidol, We're absolutely delighted to hear Lloyd and Ron made your experience at Five Star Chevrolet so positive. We truly value your feedback and are so glad that they were able to assist you with the purchase of your new truck efficiently. We're committed to making the car-buying process as smooth and enjoyable as possible for all our customers and we remain available for questions at 972-389-6700. Enjoy your ride and congratulations! Best regards, Alan Brown, General Manager

January 21, 2025

When Calling to make the appointment Amanda was amazing and scheduled me the next 7 am appointment to fit me in. Ryan was there at 7 am on a very cold Monday. He cheerfully helped me and kept me informed o More

by nerdintx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2025 -

Five Star Chevrolet responded

nerdintx, Thank you for your kind words! We're thrilled you had a positive experience with Amanda, Brian, and Ryan. We strive to provide excellent service and help our customers drive out of our service center knowledgeable. Between visits, reach us at 972-389-6700. Take care, Chris Selbach, Service Director

January 20, 2025

Clean facilities. Utmost professionals! Treated my vehicle with care knowing this is a major investment on my end. Will be back going forward and make my next purchase More

by Bdhensley08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2025 -

Five Star Chevrolet responded

Bdhensley08, It's fantastic to hear that Amanda and the Five Star Chevrolet service team exceeded your expectations. Providing exceptional customer service is our top priority, and we're delighted to know that you felt well-taken care of. We look forward to hearing from you again at 972-389-6700. Best regards, Chris Selbach, Service Director

January 18, 2025

Brian is the best service advisor. Only service my three Chevrolets with five star through Brian. More

by razo14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2025 -

Five Star Chevrolet responded

Thank you, razo14, for choosing Five Star Chevrolet for your vehicle care. Brian is a great advisor and we encourage you to stay in touch at 972-389-6700. We are grateful for your loyal business. Best regards, Chris Selbach, Service Director

January 17, 2025

I would highly recommend Sam Pack 5 Star Chevrolet. Loyd, our salesman, was exceptional.Loyd was attentive and positive throughout the process of buying our new truck. All of the employees were very pe More

by mmaughmer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2025 -

Five Star Chevrolet responded

Thank you, mmaughmer, for taking the time to recognize Lloyd and your Five Star Chevrolet sales team. We are grateful for your business and feedback. When you have technical or maintenance questions, we want to hear from you at 972-389-6700. Helping you enjoy your new truck is our focus. Congratulations! Best regards, Alan Brown, General Manager

January 14, 2025

Came to get a warranty job done and installed a new windshield washer reservoir. All my services were done in just under an hour. Would highly recommend to my family and friends. My service advisor was More

by David P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Portillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2025 -

Five Star Chevrolet responded

David, We are happy to know that you have found the Five Star Chevrolet service department to be reliable and efficient. Thank you so much for your kind words and business. Bryce, David, and I welcome any additional questions at 972-389-6700. Take care, Chris Selbach, Service Director

January 13, 2025

The staff is always very kind and helpful. My experience is pleasant each visit. Thank you. April More

by October7175
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J.R. Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2025 -

Five Star Chevrolet responded

Your satisfaction is our top priority, October7175, and we strive to provide exceptional service at Five Star Chevrolet. Between visits, please reach J.R. and our techs at 972-389-6700. We are dedicated to keeping you informed with the care of your vehicle. Thank you for sharing your feedback! Take care, Chris Selbach, Service Director

January 10, 2025

Very pleased. The technician did a wonderful job. I’m so happy!! I will be bringing it back every time I’m in need of good work. More

by Epaint704
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Snellgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 11, 2025 -

Five Star Chevrolet responded

Epaint704, We understand the value of your time and strive to make auto maintenance as hassle-free as possible. We appreciate your business and look forward to serving you again at Five Star Chevrolet. Reach Amanda, Caleb, or me at 972-389-6700. We look forward to seeing you. Thank you, Chris Selbach, Service Director

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