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Five Star Chevrolet

Carrollton, TX

Overview
Employees
Reviews
Vehicles
4.9
1,431 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,431 reviews

March 12, 2025

Brian in service took good care of me will be back for all my car services! More

by joannm615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Mariani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian
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Mar 12, 2025 -

Five Star Chevrolet responded

Thank you, joannm615, for recognizing Brian and the Five Star Chevrolet service department. We're so glad Brian exceeded your expectations and we hope you do return! Reach out to 972-389-6700 for automotive advice any time. Best regards, Chris Selbach, Service Director

March 11, 2025

It’s was service beyond my expectations! ! Perfect., Bryce was on it, follow up calls, updates etc. More

by Ivan Hughes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2025 -

Five Star Chevrolet responded

Ivan, We're so happy to hear you had such a positive experience in the Five Star Chevrolet service center. Bryce's dedication to follow-up calls and updates is a testament to our commitment to customer satisfaction, Should you need additional advice, don't hesitate to call Bryce or me at 972-389-6700. Thank you, Chris Selbach, Service Director

March 09, 2025

Very genuine customer service who will find you the best vehicle no matter the budget. More

by Caburrows
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Perrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 09, 2025 -

Five Star Chevrolet responded

Congratulations, Caburrows! Thank you for your positive review! We're proud to offer genuine customer service and work with all budgets to find the perfect vehicle. We appreciate your business at Five Star Chevrolet. Let us know if you need our advice at 972-389-6700. We hope you enjoy your Jeep. Best regards, Alan Brown, General Manager

February 27, 2025

Very easy to get service appointment. Communication could be better service advisor to service advisor. Overall was good. More

by k.terrell44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Barrientos
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2025 -

Five Star Chevrolet responded

k.terrell44, We're glad you found it easy to schedule your Five Star Chevrolet service appointment. We also appreciate your honesty regarding communication between service advisors. We'll be sure to address that area for improvement. We're happy to hear your overall experience was good and hope to schedule future appointments at 972-389-6700. Sincerely, Chris Selbach, Service Director

February 27, 2025

A fantastic buying experience from beginning to final drive out with my new vehicle. I would recommend you at least reach out to Five Star Chevrolet at let them try to earn your business. They know what More

by Darian Goddard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franko Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All the associates I spoke with were kind, outgoing, and offered assistance.
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Feb 27, 2025 -

Five Star Chevrolet responded

Congratulations, Darian, on your new vehicle from Five Star Chevrolet. Providing a focused purchasing experience is our priority. Thank you for your positive feedback and please know we are still for you. Call us at 972-389-6700 for our automotive knowledge any time. Best regards, Alan Brown, General Manager

February 26, 2025

Thank you for taking care of my car today. The front desk man service Very nice and friendly. More

by Diane Quach
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Front desk customer Service
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Feb 27, 2025 -

Five Star Chevrolet responded

Diane We're thrilled you had such a positive experience from start to finish. Thank you for choosing Five Star Chevrolet. Bryce and our team welcome questions between visits at 972-389-6700. Safe travels and thanks again! Take care, Chris Selbach, Service Director

February 24, 2025

Excellent team. Responsive, and informative. Really appreciate the no charge Lyft service provided. Will always use Sam Pack if necessary More

by Rex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2025 -

Five Star Chevrolet responded

Rex, Thank you! We're glad you appreciated our knowledgeable team and the Lyft service. We look forward to serving you again at Five Star Chevrolet. Reach Brian or me at 972-389-6700. Safe travels and thanks again! Best regards, Chris Selbach, Service Director

February 21, 2025

Came in for an oil change and a battery replacement on my Toyota Corolla. Jessy did an amazing job with communicating and showing pictures of their recommendations. Jessy really looked out for my best intere More

by kholbrook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaylin Holbrook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Escorza-Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 21, 2025 -

Five Star Chevrolet responded

Thank you, kholbrook, for choosing the Five Star Chevrolet service team for the care of your car. We're thrilled you trust us and appreciate your kind words about Jessy and Alex. We look forward to hearing from you again at 972-389-6700. We are here for all of your vehicle needs. Best regards, Chris Selbach, Service Director

February 21, 2025

Came in for an alignment and a concern of a possible leak from the windshield fluid on my Silverado 1500. They found the reservoir had a leak and they also found a leak in the oil pan. All was covered under More

by kholbrook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jalijah Craine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaylin Holbrook
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 21, 2025 -

Five Star Chevrolet responded

Kholbrook, We're so glad Jessy took great care of you and your Silverado! Thanks for the feedback and we appreciate your business at Five Star Chevrolet. Should you have additional questions about your truck's care, please call 972-389-6700. Safe travels! Take care, Chris Selbach, Service Director

February 17, 2025

Five Star Chevrolet was a top notch car buying experience! Would highly recommend to anyone More

by jesstgrooms
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 18, 2025 -

Five Star Chevrolet responded

Jesstgrooms, This is wonderful to hear! We're excited you had such a positive experience at Five Star Chevrolet. Reach Lloyd and our team at 972-389-6700 should have questions about your purchase. We are here to help you enjoy your ride. Thank you for sharing your feedback. Best regards, Alan Brown, General Manager

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