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Five Star Chevrolet

Carrollton, TX

Overview
Employees
Reviews
Vehicles
4.9
1,525 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,525 reviews

December 26, 2025

The experience was great! ! Excellent salesperson/ Finance representative. The process of purchasing my new vehicle was quick and easy More

by Cashondapouewells
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Lindsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Best
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nateisha Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2025 -

Five Star Chevrolet responded

Congratulations, Cashondapouewells, on your purchase at Five Star Chevrolet! Stay in touch at 972-389-6700. We are here to make certain you enjoy and fully understand your vehicle. Thank you for shopping with us! Take care, William Mills, General Manager

December 26, 2025

The only place I take my truck in for service. They are very informing and they treat you very good shout out to Bryce. More

by Loco_radway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2025 -

Five Star Chevrolet responded

Thank you, Loco_radway, for trusting Bryce and the Five Star Chevrolet team! We are grateful to have you as a loyal customer and friend. Reach out to 972-389-6700 for advice any time. We look forward to seeing you in the future. Best regards, Chris Selbach, Service Director

December 21, 2025

Good service completed on time. Also good communication. Service completed to my complete satisfaction A+ More

by kwtsales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J.R. Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2025 -

Five Star Chevrolet responded

We appreciate you at Five Star Chevrolet, kwtsales! Thank you for working with J.R. and our service team. When you need our advice or another appointment, we look forward to hearing from you at 972-389-6700. Let us know when you need our knowledge or expertise. Best regards, Chris Selbach, Service Director

December 20, 2025

El mejor vendedor Jorge ramos sin dudas excelente en su trabajo. Recomendado 100% excelente persona More

by katerinemartinez9102
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2025 -

Five Star Chevrolet responded

Katerinemartinez9102, Gracias por su confianza y por recomendar a José y a Five Star Chevrolet. Queremos asegurarnos de que disfrute plenamente de su coche. No dude en contactarnos al 972-389-6700. Avísenos si necesita nuestra ayuda. ¡Enhorabuena! Saludos cordiales, William Mills, Gerente General.

December 06, 2025

Service Advisor, Jessy. Was excellent. Service was great. In and out and even received excellent service by staff making sure didnt need anything as they past by. Awesome co More

by Judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mills
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Dec 07, 2025 -

Five Star Chevrolet responded

Thank you so much, Judy, for recognizing Jessy in the Five Star Chevrolet service department. Total customer satisafaction and informed auto care is our focus. Reach our team at 972-389-6700 any time you need our advice. Take care, Chris Selbach, Service Director

December 02, 2025

Very professional and friendly staff. Quickly worked on my vehicle and had it ready before stated time. Clean and comfortable facility. More

by Agvaldez55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Agosto
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2025 -

Five Star Chevrolet responded

Agvaldez55, We appreciate you at Five Star Chevrolet. When you have vehicle questions or need another appointment, please call 972-389-6700. Our team will be ready to assist! Thank you, Chris Selbach, Service Director

December 02, 2025

The Service Manager provided full transperancy on what services were needed in order for me to make a sound decision on what I believe was the best for the time. She thoroughly reviewed other things and f More

by SERVICE MINDED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lerma
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Mariani
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2025 -

Five Star Chevrolet responded

Thank you, SERVICE MINDED, for taking the time to recognize the Five Star Chevrolet service team.We are focused on keeping you in a smooth and well maintained vehicle. When you need advice, don't hesitate to give us a call at 972-389-6700. We look forward to hearing from you. Safe travels, Chris Selbach, Service Director

November 12, 2025

Caleb Snellgrove service tech is the BEST! ! He goes above and beyond and is super friendly! More

by dty129
Recommend Dealer
Yes
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Nov 13, 2025 -

Five Star Chevrolet responded

Thank you, dty129, for recognizing Caleb in the Five Star Chevrolet service department. Complete customer satisfaction is our focus. Between visits, we want to hear from you at 972-389-6700 should you need our advice. We are here to help with all of your vehicle needs. Safe travels, Chris Selbach, Service Director

November 10, 2025

I appreciate the outstanding service provided by the teams at Five Star Chevrolet, whether for vehicle maintenance or purchasing a new automobile. I commend Lloyd, the salesman, and Amanda, the servi More

by patriciaallison93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2025 -

Five Star Chevrolet responded

Patriciaallison93, We are so grateful for your continued business at Five Star Chevrolet. Thank you for recognizing Lloyd, Amanda, and Giovanni. When we can help with future auto needs, we look forward to your call at 972-389-6700. Sincerely, William Mills, General Manager

November 07, 2025

I walked in looking for a pre owned truck and 3 days later I was walking out with a brand new 2026 trail boss, the deals just made sense More

by Chris.mejia0926
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott the new finance guy, Bob DelGiorno
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Nov 07, 2025 -

Five Star Chevrolet responded

Thank you, Chris, for shopping at Five Star Chevrolet! We are excited you are driving a brand new 2026 Trail Boss and we remain available at 972-389-6700 for questions. Helping you fully enjoy your Chevy is the goal. Congratulations! Best regards, William Mills, General Manager

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