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Five Star Chevrolet

Carrollton, TX

Overview
Employees
Reviews
Vehicles
4.9
1,552 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,552 reviews

April 10, 2026

Courteous, punctual, effective, convenient, and why is there a 15 word minimum requirement for this feedback????? More

by randystem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2026 -

Five Star Chevrolet responded

Randy, We're glad to hear our team provided the effective and punctual service at Five Star Chevrolet. When you need advice or another appointment, our advisors will be waiting for your call at 972-389-6700. We look forward to seeing you again for your next scheduled maintenance. Thank you for your business and feedback. Take care, Chris Selbach, Service Director

April 08, 2026

Kind, professional, knowledgeable, answered and every question. And last incredibly helpful, and will return again. More

by mrydrumg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J.R. Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2026 -

Five Star Chevrolet responded

Thank you, mrydrumg, for taking the time to share your visit at the Five Star Chevrolet service center. We welcome the opportunity to offer our vehicle advice. Reach J.R. and our team at 972-389-6700 any time you have questions. Safe travels and thanks again, Chris Selbach, Service Director

April 04, 2026

I arrived an hour earlier +1 request and they gave me a deal I paid. More

by crandallryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Hardin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Sarinana Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2026 -

Five Star Chevrolet responded

Thank you, crandallryan, for rating your visit to the Five Star Chevrolet service center. When you have future vehicle needs, we hope to hear from you at 972-389-6700. Let us know when you need our advice or another appointment. Take care, Chris Selbach, Service Director

March 20, 2026

I just like to thank the team, Brice, Bryan, Jess and Amanda for been such a nice and care people Outstanding service at Five Star Chevrolet. Huge thanks to Brice, Brayan, Jess, and Amanda — the techn More

by mariomares1173
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2026 -

Five Star Chevrolet responded

Thank you for the glowing 5-star review, Mario! We are so proud of BrYce, Bryan, Jess, and Amanda for delivering the high-quality, detailed technical work we strive for. It’s also wonderful to hear that Rosa made the process smooth and stress-free for you—she truly is an asset to our customer service team. We’ll be sure to pass your 'outstanding' feedback along to everyone mentioned. Thanks for choosing Five Star Chevrolet Reach us for vehicle advice any time at 972-389-6700. Safe travels, Chris Selbach, Service Director

March 13, 2026

Service was great. Bryce was very prompt and kept me updated on my car. Thank you More

by nateisha_smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2026 -

Five Star Chevrolet responded

We love hearing this, nateisha_smith! Bryce is a valued member of our team, and we’re thrilled he provided such great service. Thank you for choosing us, and we look forward to seeing you at your next visit to Five Star Chevrolet. Reach us at 972-389-6700 for vehicle advice or another appointment. Best regards, Chris Selbach, Service Director

March 03, 2026

Our sales rep, Ty, was extremely helpful and patient. It took me several test drives because I expected to like the Trax but ended up with the Equinox. Each time, Ty would walk me through the features, More

by TADye4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ty Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2026 -

Five Star Chevrolet responded

TADye4, It was a pleasure having you at the dealership! We know that finding the right vehicle can take time and multiple test drives, and we’re so glad Ty was there to support you. Thank you for choosing Five Star Chevrolet and for recognizing Ty’s hard work. We look forward to helping you fully enjoy your new vehicle. Please stay in touch at 972-389-6700. Congratulations and thanks again, William Mills, General Manager

February 26, 2026

You guys have the best service station shop I appreciate everything you guys do over at Five Star Chevrolet! More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rene Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2026 -

Five Star Chevrolet responded

Chris, We appreciate the kind words and your continued trust in our service department. Our goal at Five Star Chevrolet is to provide the best maintenance and repair experience possible, and it’s rewarding to hear that we’re hitting the mark for you. Thank you for choosing us to take care of your vehicle. We look forward to scheduling your next appointment at 972-389-6700. Take care, Chris Selbach, Service Director

February 24, 2026

Lloyd was very professional and friendly! ! He made the sale go very smoothly. Great guy. More

by becky
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 25, 2026 -

Five Star Chevrolet responded

Becky, We appreciate the 5-star feedback! Professionalism and a friendly atmosphere are exactly what we strive for at Sam Pack’s Five Star Chevrolet. It’s great to know that Lloyd hit the mark for you and ensured a seamless sale. Thank you for shopping with us and please stay in touch at 972-389-6700. Best regards, William Mills, General Manager

February 23, 2026

Ireally appreciated Alan Brown and his crew. God fearing group that had the person in mind. I thought the electric car would be more reliable - lest parts, etc. It’s the technology that's expe More

by Rufus
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2026 -

Five Star Chevrolet responded

Rufus, It means a lot to us to be recognized as a group that puts people first. You raised some very fair points about the complexity and repair costs of modern tech. Our goal is to make sure you feel confident and in control of your purchase, rather than overwhelmed by it. Don't hesitate to stop by or call 972-389-6700. We welcome the chance to share our knowledge and help you enjoy your ride. Thank you for trusting the team at Five Star Chevrolet. Best regards, William Mills, General Manager

February 19, 2026

The dealership is clean and the employees are professional and friendly! I worked with Bryce in service and would highly recommend him. He is knowledgable and an expert at what he does. More

by cassels.bryce.vw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 20, 2026 -

Five Star Chevrolet responded

We appreciate the feedback, cassels.bryce.vw! It’s great to hear that Bryce provided the professional and knowledgeable service we strive for every day. Thank you for recognizing his hard work and for choosing the service department at Five Star Chevrolet. We look forward to scheduling your next appointment at 972-389-6700. Safe travels, Chris Selbach, Service Director

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