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Five Star Chevrolet

Carrollton, TX

4.9
1,486 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,486 reviews

August 22, 2025

Five Star is the best. They treat you like family . The service is quick, you're not there like 3-4 hours. They work within your budget and no hidden surprises. More

by BBoop
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Harrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regina Harrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2025

Lloyd made it a Wonderful and easy experience in helping me purchase my 2023 Chevrolet Camaro More

by Anahi J
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2025

The service advisor greeted me when I arrived n proceeded to process the paperwork so my truck could get serviced n the advisor texted me to inform me that if any problems came up I would receive a text. More

by Acgutierrez1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2025

The service advisor did a great job on informing me on what was being done to my truck More

by Acgutierrez1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2025 -

Five Star Chevrolet responded

Acgutierrez1957, Thanks for the great feedback! We're thrilled to hear that our service advisor did a great job of keeping you informed about the work being done on your truck. Open communication is a top priority at Five Star Chevrolet. We appreciate your business and look forward to scheduling future appointments at 972-389-6700! Take care, Chris Selbach, Service Director

August 02, 2025

Amanda was awesome! She kept me in the loop as to what was happening with my vehicle and explained every step along the way. Easy to communicate with. More

by Lraywil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2025 -

Five Star Chevrolet responded

Lraywil, Thank you for the wonderful feedback! We're thrilled to hear that Amanda was so awesome to work with at Five Star Chevrolet. Keeping our customers in the loop and clearly explaining every step is a top priority for us, and we're glad to know Amanda delivered on that promise. We appreciate you taking the time to share your experience with us and we look forward to scheduling your next appointment at 972-389-6700. Take care, Chris Selbach, Service Director

August 01, 2025

The people were extremely helpful, courteous and professional. The dealership is truly amazing inside. Very clean, bright, and everyone was so welcoming. You run a wonderful dealership and it was More

by booth.judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Detaverier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2025 -

Five Star Chevrolet responded

Thank you, booth.judy! Our goal at Five Star Chevrolet is to provide great service and give you the confidence that comes with knowing your car. If you ever have questions between your visits, please give us a call at 972-389-6700. We're here for you! Thank you again for your business and your feedback. Take care, Chris Selbach, Service Director

July 26, 2025

Thank you for your wonderful service. I am very happy and highly recommend them. I was nervous about leaving my truck but Jessy took good care of me. More

by Lmanis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2025 -

Five Star Chevrolet responded

Lmanis, We're so glad Jessy took such good care of you and eased your nerves about leaving your truck. Thank you for your kind words and for highly recommending Five Star Chevrolet– we truly appreciate it! Reach our service team with questions or for another appointment at 972-389-6700. Thanks again, Chris Selbach, Service Director

July 20, 2025

Lloyd made purchasing my vehicle a pleasure. Everything was professional and efficient. If you’re looking for a car, ask for Lloyd. You’ll be glad you did More

by scotsman1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2025 -

Five Star Chevrolet responded

Congratulations, scotsman1, on your purchase at Five Star Chevrolet. Thank you for recommending Lloyd! Lloyd is a great asset to our dealership and customers. Should you have questions about your vehicle, call 972-389-6700. Best regards, Alan Brown, General Manager

July 20, 2025

I travelled from Houston and had my doubts initially. But I am glad I did. The whole process was very smooth and very efficiently handled. I would highly recommend Five Star Chevy ! More

by Kiran.gawas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Harrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2025 -

Five Star Chevrolet responded

Kiran.gawas, Thank you for trusting the Five Star Chevrolet staff to help with your vehicle purchase. Don't hesitate to let us know if there are features on your new Chevy you would like to revisit. We will do all we can virtually to help you understand your ride. Safe travels and thanks again for shopping with us. Best regards, Alan Brown, General Manager

July 20, 2025

Everyone at the dealership is so kind and helpful, they always made sure I was comfortable and answered questions I didn’t know I had. More

by whitneyblair0497
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2025 -

Five Star Chevrolet responded

Thank you, whitneyblair0497, for choosing Five Star Chevrolet! We're so glad we could help you feel confident and knowledgeable about your purchase – ensuring you're well-informed is always a top priority for us. Should you ever need any vehicle advice or have questions down the road, please don't hesitate to reach us at 972-389-6700. We're always here to support you. Enjoy your new ride! Best regards, Alan Brown, General Manager

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