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Five Star Chevrolet

Carrollton, TX

4.9
1,399 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,399 reviews

December 21, 2024

They were very helpful very informative. Shouldn’t lots of information quick and excellent service. More

by luvtopogo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Harrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nolan
Dec 21, 2024 -

Five Star Chevrolet responded

Luvtopogo, We're so happy you had such a positive experience shopping at Five Star Chevrolet. Joe and Nolan remain available at 972-389-6700. We are here to help you enjoy your new ride. Thank you for your business and feedback. Best regards, Alan Brown, General Manager

December 20, 2024

I always get the best service. I’ve been coming here for years and will continue. More

by October7175
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Five Star Chevrolet responded

Thank you, October7175, for choosing Five Star Chevrolet for your auto care. Brian and our team welcome additional questions at 972-389-6700. We are here to share our advice or expertise when you need it. Safe travels! Take care, Chris Selbach, Service Director

December 20, 2024

This dealership has wonderful team that helped us get this truck. Always feel like family taking care of family. We love coming here. We bought two vehicles this year at this dealership. Didn’t go anywhe More

by Dave and Charlotte Holbrook
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaylin Holbrook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2024 -

Five Star Chevrolet responded

Dave and Charlotte, We're absolutely thrilled to hear you feel so comfortable when you visit us. It means a lot that you chose us for both of your vehicle purchases this year. We're so proud of Kaylin for helping you find exactly what you wanted, and we're happy you had such a great experience with Austin, Jeff, James, and our finance team. Continue to reach our staff at 972-389-6700 should you need our vehicle advice. Thank you for your loyal business and for being part of the Five Star Chevrolet family! Best regards, Alan Brown, General Manager

December 16, 2024

Everything was wonderful! I only needed to see and drive the one car that was suggested for me. It was perfect. I was in a rush to get somewhere and the whole team worked to m More

by Shelly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Five Star Chevrolet responded

Congratulations, Shelly! Thank you for taking the time to share your experience. We're thrilled to hear that Lloyd and your sales team provided exceptional service and made your car buying journey positive at Five Star Chevrolet. Your satisfaction is our top priority, and we're committed to delivering outstanding customer experiences.Reach us at 972-389-6700 with questions about your new car any time. Best regards, Alan Brown, General Manager

December 16, 2024

Amanda Agosto is an excellent service representative. I don't know the technician's name, but he found the problem that no other dealer could find and fixed it. I live 500 miles from Carrollton, but I re More

by JH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Name of Diesel Mechanic is unknown to me
Dec 17, 2024 -

Five Star Chevrolet responded

JH, We’re so glad to hear that Amanda and our technician were able to resolve your issue! It's always rewarding to exceed customer expectations, especially when it involves a complex problem. We appreciate the kind words and the recommendation of Five Star Chevrolet. We hope to continue providing excellent service to you, and look forward to hearing from you again at 972-389-6700. Thank you for your business and support. Best regards, Chris Selbach, Service Director

December 13, 2024

Great customer service they helped me with my vehicle overall Great experience definitely recommend this dealer ship More

by Josepadilla6565
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Five Star Chevrolet responded

Jose, We appreciate knowing your visit to Five Star Chevrolet was a good one. Amanda and our service team welcome the chance to share knowledge. Reach us at 972-389-6700 for vehicle advice any time. Safe travels and we look forward to hearing from you again. Best regards, Chris Selbach, Service Director

December 13, 2024

Dealership works with you. They are all happy. You feel they listen to your needs in a car and assist you in finding that perfect car. More

by Bettyjean.caras
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Bettyjean.caras responded

Thank you for helping me in finding me the perfect car

December 08, 2024

Friendly staff and very knowledgeable as well. Closed loan in in a very short time period More

by chuck.mullin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Five Star Chevrolet responded

Congratulations, Chuck, on your vehicle from Five Star Chevrolet! Giovanni and our staff remain available at 972-389-6700 for technical and care questions. We want to make this your best driving experience. Thank you for choosing our dealership. Take care, Alan Brown, General Manager

December 06, 2024

Franko is the best salesman I've ever worked with. He was very empathetic, understanding, and genuine, as well as showed that he cared about my personal needs regarding the car. I've already been refe More

by scianamckenzie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franko Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Kovalchuk
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Five Star Chevrolet responded

Scianamckenzie, It's great to know about your positive experience with Franko and the Five Star Chevrolet team. Should you need technical or care advice, please reach us at 972-389-6700. We appreciate your business and feedback. Congratulations on your new Chevy! Best regards, Alan Brown, General Manager.

December 06, 2024

The dealership employees treated me like family. I enjoyed my experience and my new vehicle. More

by kimdietrich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Five Star Chevrolet responded

Congratulations and thanks for shopping at Five Star Chevrolet, kimdietrich! We are excited to help you fully enjoy your new Chevy. Reach Lloyd and our staff at 972-389-6700 for advice any time. We appreciate being your auto dealer. Best regards, Alan Brown, General Manager

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