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Five Star Chevrolet

Carrollton, TX

Overview
Employees
Reviews
Vehicles
4.9
1,414 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,414 reviews

January 21, 2025

When Calling to make the appointment Amanda was amazing and scheduled me the next 7 am appointment to fit me in. Ryan was there at 7 am on a very cold Monday. He cheerfully helped me and kept me informed o More

by nerdintx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2025 -

Five Star Chevrolet responded

nerdintx, Thank you for your kind words! We're thrilled you had a positive experience with Amanda, Brian, and Ryan. We strive to provide excellent service and help our customers drive out of our service center knowledgeable. Between visits, reach us at 972-389-6700. Take care, Chris Selbach, Service Director

January 20, 2025

Clean facilities. Utmost professionals! Treated my vehicle with care knowing this is a major investment on my end. Will be back going forward and make my next purchase More

by Bdhensley08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2025 -

Five Star Chevrolet responded

Bdhensley08, It's fantastic to hear that Amanda and the Five Star Chevrolet service team exceeded your expectations. Providing exceptional customer service is our top priority, and we're delighted to know that you felt well-taken care of. We look forward to hearing from you again at 972-389-6700. Best regards, Chris Selbach, Service Director

January 18, 2025

Brian is the best service advisor. Only service my three Chevrolets with five star through Brian. More

by razo14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2025 -

Five Star Chevrolet responded

Thank you, razo14, for choosing Five Star Chevrolet for your vehicle care. Brian is a great advisor and we encourage you to stay in touch at 972-389-6700. We are grateful for your loyal business. Best regards, Chris Selbach, Service Director

January 17, 2025

I would highly recommend Sam Pack 5 Star Chevrolet. Loyd, our salesman, was exceptional.Loyd was attentive and positive throughout the process of buying our new truck. All of the employees were very pe More

by mmaughmer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2025 -

Five Star Chevrolet responded

Thank you, mmaughmer, for taking the time to recognize Lloyd and your Five Star Chevrolet sales team. We are grateful for your business and feedback. When you have technical or maintenance questions, we want to hear from you at 972-389-6700. Helping you enjoy your new truck is our focus. Congratulations! Best regards, Alan Brown, General Manager

January 14, 2025

Came to get a warranty job done and installed a new windshield washer reservoir. All my services were done in just under an hour. Would highly recommend to my family and friends. My service advisor was More

by David P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Portillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2025 -

Five Star Chevrolet responded

David, We are happy to know that you have found the Five Star Chevrolet service department to be reliable and efficient. Thank you so much for your kind words and business. Bryce, David, and I welcome any additional questions at 972-389-6700. Take care, Chris Selbach, Service Director

January 13, 2025

The staff is always very kind and helpful. My experience is pleasant each visit. Thank you. April More

by October7175
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J.R. Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2025 -

Five Star Chevrolet responded

Your satisfaction is our top priority, October7175, and we strive to provide exceptional service at Five Star Chevrolet. Between visits, please reach J.R. and our techs at 972-389-6700. We are dedicated to keeping you informed with the care of your vehicle. Thank you for sharing your feedback! Take care, Chris Selbach, Service Director

January 10, 2025

Very pleased. The technician did a wonderful job. I’m so happy!! I will be bringing it back every time I’m in need of good work. More

by Epaint704
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Snellgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 11, 2025 -

Five Star Chevrolet responded

Epaint704, We understand the value of your time and strive to make auto maintenance as hassle-free as possible. We appreciate your business and look forward to serving you again at Five Star Chevrolet. Reach Amanda, Caleb, or me at 972-389-6700. We look forward to seeing you. Thank you, Chris Selbach, Service Director

January 07, 2025

Amanda is awesome! No high pressure to do other services like some other advisors do More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2025 -

Five Star Chevrolet responded

Don, We're thrilled to hear that you had an excellent experience at Five Star Chevrolet and that Amanda provided such outstanding service. We strive to provide a 5-star experience for all our customers, and we are always available at 972-389-6700 should you have questions between visits. Thank you for rating our services! Take care, Chris Selbach, Service Director

January 06, 2025

Friendly employees, good explanation of the work they would do and very fast delivery time for my truck. I am definitely grateful to the entire team. Thank you! More

by ferduke5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Ibarra
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2025 -

Five Star Chevrolet responded

ferduke5, Thank you so much for your kind words! We're thrilled to hear you had a positive experience with the Five Star Chevrolet service team. We strive to provide excellent service, and we're glad we were able to deliver your truck quickly. We appreciate your business and look forward to scheduling your next appointment at 972-389-6700. Take care, Chris Selbach, Service Director

January 06, 2025

javonte was great! thanks for the experience and easy going process. the dealership made it possible for us to be in and out happy. More

by samgonzales
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jovonte Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2025 -

Five Star Chevrolet responded

We're so happy to hear you had a great experience at Five Star Chevrolet, samgonzales! It's great to know you had a positive experience with Javonte and that the dealership made the process easy. We appreciate your business and look forward to continuing to share our vehicle knowledge. Reach us at 972-389-6700 any time. Congratulations! Best regards, Alan Brown, General Manager

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