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Five Star Chevrolet
Carrollton, TX
1,441 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,441 reviews
March 27, 2025
Very clean, friendly and efficient dealership. Have had several encounters here on both service and sales side with positive experiences. Have had several encounters here on both service and sales side with positive experiences. More
by L.machinfranco10
March 27, 2025
Service staff was very professional, prompt and set expectations early on. Gave me recommendations but never pushed to buy into anything. Wouldn’t go anywhere else to get service done. expectations early on. Gave me recommendations but never pushed to buy into anything. Wouldn’t go anywhere else to get service done. More
by SR2207
March 26, 2025
Andres and the entire team is first class and couldn't have asked for a better experience. From the first contact to doing the entire sale of both vehicles via email communication was hassle free and we g have asked for a better experience. From the first contact to doing the entire sale of both vehicles via email communication was hassle free and we got the deals we wanted and are super pleased. Thank you again for an amazing car buying experience! More
by Brijeneveritt
March 26, 2025
Service is always on point with great pricing and excellent work. Always done in a timely manner and communication is excellent the whole way through. Excellent staff as well! excellent work. Always done in a timely manner and communication is excellent the whole way through. Excellent staff as well! More
by mnlagosto
March 25, 2025
Brian was great as always, kept me informed through the entire process. The tech did such a good job I couldn't tell my vehicle was even touched. entire process. The tech did such a good job I couldn't tell my vehicle was even touched. More
by thegardnerfltrx
March 24, 2025
John Butler was hands down the best sales manager at any dealership in the metroplex. He is honest, down to earth and cares 100% for all of his customers. That combined with Sam Pack is the ultimate packa dealership in the metroplex. He is honest, down to earth and cares 100% for all of his customers. That combined with Sam Pack is the ultimate package of getting the best deal, best car and happy customers. I am 100% satisfied with my new Corvette and will be going back for all my car needs! More
by ryanhollien
Employees Worked With
March 23, 2025
I came in boo hoo'n on Amanda's shoulder. My check engine light was on. She patted me on the back and said "darlin' I'll fix you up!" And she did. I picked up my car. She winked at me and com My check engine light was on. She patted me on the back and said "darlin' I'll fix you up!" And she did. I picked up my car. She winked at me and commented on my Viking-like manliness. I told her I've always been a beef jerky eating man's man. I'm used to it! More
by Jeffmoore75
March 20, 2025
All work done professionally. Service writer Brian and others were excellent.. All service done same day. Appreciate free shuttle back and forth. Service writer Brian and others were excellent.. All service done same day. Appreciate free shuttle back and forth. More
by Vichooch
March 18, 2025
Muy buena experiencia cuando me atendieron bien me preguntaron sobre qué problema tenía y ellos sobre eso empezaron a revisarlo y empiezan a trabajar en ese momento y todo bien excelente preguntaron sobre qué problema tenía y ellos sobre eso empezaron a revisarlo y empiezan a trabajar en ese momento y todo bien excelente More
by enrique1797
Employees Worked With
March 14, 2025
Alan Brown is by far best GM in the business, Jason always takes care of my Camaro SS 1LE like it's his own. And JR shows me how to save money whenever and wherever possible! I was a Golf Pro for James always takes care of my Camaro SS 1LE like it's his own. And JR shows me how to save money whenever and wherever possible! I was a Golf Pro for James Wood, I live by Chevrolet of Lewisville, but I'll spend my time and money where it makes the most sense, at Sam Pack's 5-STAR Chevrolet in Carrollton, Texas! More
by foxschaffer
