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Fitzgerald GMC Rockville

Rockville, MD

4.8
120 Reviews
Fitzgerald Rockville GMC establishes and maintains successful business relationships with all our customers through our associates. We strive to continually improve the effectiveness of the Fitzgerald system for satisfying customers, which includes our sales, service and parts processes. Our organization is committed to achieve excellence, in our customer’s view, while fulfilling our responsibilities to our community, associates, franchisors and to all with whom we do business. An excellent customer experience is achieved through the efforts of all members Fitzgerald Rockville GMC working together.
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5501 Nicholson Ln

Rockville, MD

20852

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Showing 120 reviews

November 30, 2025

James Shuler was great, he is professional, nice and kind we were very impressed and happy. We also thank jon baum with his great customer service. More

by miheret.st
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Baum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James shuler
Dec 02, 2025 -

Fitzgerald GMC Rockville responded

Thank you for the fantastic review! We're proud of James and Jon for their professional and kind service. We appreciate your business!

November 30, 2025

James Shuler is amazing. He goes over and beyond to help and to make sure a customer is happy, satisfied, and cared for the best way possible. From the moment I stepped on th More

by nikkistewart78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Canozo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Baum
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Shuler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2025 -

Fitzgerald GMC Rockville responded

Thank you for this wonderful review! We are very proud of James for his exceptional knowledge, kindness, and dedication to customer happiness. We truly appreciate your business!

November 30, 2025

Jonathan was extremely informative, genuine and made my experience great. I will be recommending all my friends, family to him. More

by Justiswash24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Baum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2025 -

Fitzgerald GMC Rockville responded

Thank you for the great review! We're proud of Jonathan for his genuine and informative service. We truly appreciate your recommendation to friends and family!

November 29, 2025

We just got the best service from James Shuler & Jon and also the best deal if any one in need of or planning to buy a new car should visit Fitzgerald Auto malls and specialty contact these to guys. Cheers More

by Aman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Baum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Shuler
Nov 29, 2025 -

Fitzgerald GMC Rockville responded

Thank you so much for this fantastic 5-star review and the tremendous shout-out for James and Jon! We're thrilled they provided you with the best service and the best deal. We truly appreciate you being such a great advocate and recommending us to your friends and neighbors. Cheers!

November 29, 2025

No games ,friendly,professional staff. I got an upfront offer that fell in the middle of my hi-lo range. Completely satisfied with my purchase. More

by youbeonetoo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brayan Rubi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2025 -

Fitzgerald GMC Rockville responded

Thank you so much for the wonderful 5-star review! We're thrilled to hear you had a smooth, no-games experience and that our team was friendly and professional. We're delighted you're completely satisfied with your purchase and look forward to serving you again!

November 29, 2025

I have to say that my experience with Victor and Fitzgerald GMC was top tier. They held my hand the entire process which made my experience seamless. Special shout out to Ty…….he’s the best. If you’ More

by VAgurl804
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Quintanilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2025 -

Fitzgerald GMC Rockville responded

Thank you so much for this incredible review! We're thrilled to hear your experience with Victor, Fitzgerald, and especially Ty was top-tier. 'Treating you like family' is our ultimate goal, and we're so glad we achieved that. We'll be sure to share your shout-out with the team!

November 29, 2025

They were extremely helpful in the trading in process. John was a great dealer and great at dealing with the banks. He really cares about his customers and their happiness More

by Aleshirejohn08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Baum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2025 -

Fitzgerald GMC Rockville responded

Thank you for the wonderful 5-star review! We're so glad to hear that John provided such helpful and caring service, especially during the trade-in and financing process. We'll make sure he sees your kind words!

November 29, 2025

Jonathan was very involved in the whole process from the minute I walked in. The communication with my salesman made me feel more comfortable with the whole process. I felt like my concerns were addressed a More

by Pimi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Canozo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Baum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Quintanilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2025 -

Fitzgerald GMC Rockville responded

We truly appreciate this 5-star review! It's great to know that Jonathan's communication and patience made your car search comfortable and successful. Thank you for highlighting his excellent service!

November 29, 2025

Jonathan Baum is an asset to the company. Very personable, he made the process of buying a car so easy. He gave me more than I expected for my trade-in, and I drove out in a beautiful new Ca More

by MC
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jonathan Baum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2025 -

Fitzgerald GMC Rockville responded

Wow, thank you for this incredible review! We completely agree that Jonathan is a tremendous asset. We're thrilled he made the process so easy and that you're happy with your beautiful new Camry. There's no better compliment than a customer's recommendation, thank you!

November 29, 2025

Jonathan made the whole process very quick and easy. Made me feel very comfortable with my decision. His Finance team help me with the protection plan and made everything make sense! Definitely will be More

by kaylamclean83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Canozo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Baum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2025 -

Fitzgerald GMC Rockville responded

Thank you for the outstanding 5-star review! We're thrilled to hear that Jonathan made the process quick and easy and that our Finance Team clearly explained everything, making you feel comfortable and confident. There's no higher praise than earning your future business—we can't wait to see you again!

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