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Fitzgerald GMC Rockville
Rockville, MD
139 Reviews
Fitzgerald Rockville GMC establishes and maintains successful business relationships with all our customers through our associates. We strive to continually improve the effectiveness of the Fitzgerald system for satisfying customers, which includes our sales, service and parts processes.
Our organization is committed to achieve excellence, in our customer’s view, while fulfilling our responsibilities to our community, associates, franchisors and to all with whom we do business.
An excellent customer experience is achieved through the efforts of all members Fitzgerald Rockville GMC working together.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 10:00 AM
Sunday Closed
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Showing 139 reviews
June 29, 2026
The quality of the actual service to my ACADIA was great! The quality of the communication with the advisor team was abysmal. I struggled to have my call answered to set up the appointment and then was nev The quality of the communication with the advisor team was abysmal. I struggled to have my call answered to set up the appointment and then was never told when the vehicle was ready. Then they couldn't find the keys for the vehicle and then they couldn't find the vehicle. It was a time consuming, aggravating mess. I am getting ready to replace my ACADIA and I will probably buy a Honda vehicle. The service experience is important to the sales experience and this experience was awful! More
by ROGER.LEVENTER
Verified CustomerEmployees Worked With
Lester Abel
June 13, 2026
Great good good service we love the car happy to buy the car from Fitzgerald car from Fitzgerald More
by obedye
Employees Worked With
June 04, 2026
I was very pleased with the service performed on our vehicle. It was done quickly and efficiently. I would recommend the dealership to others and i will return for the next service visit. vehicle. It was done quickly and efficiently. I would recommend the dealership to others and i will return for the next service visit. More
by sheryl.wilbon
Employees Worked With
I did not purchase the vehicle from Fitzgerald.
June 01, 2026
Personable, courteous, knowledgeable, and genuinely kind…this was our experience with our sales consultant, her trainee, and the business manager at the Rockville Fitzgerald Auto Mall over the weekend. kind…this was our experience with our sales consultant, her trainee, and the business manager at the Rockville Fitzgerald Auto Mall over the weekend. Thank you all for helping us purchase our 2022 Subaru Ascent Touring! We absolutely love it! We highly recommend Fitzgerald Auto Malls Rockville! More
by Scott and Patty
Employees Worked With
Keemia Aazami - sales consultant and Carina Lopez - business manager
May 30, 2026
I like this dealer because it friendly to visit so I will always go there always go there More
by VILMAJEAN1
May 29, 2026
Knowle is a great asset to Fitzgerald. he is a great communicator and creates realistic expectations. he is a great communicator and creates realistic expectations. More
by thelmig
May 28, 2026
I had a great experience during my recent service appointment. The staff was professional, friendly, and very attentive throughout the visit. Everything was explained clearly, and the appointment was appointment. The staff was professional, friendly, and very attentive throughout the visit. Everything was explained clearly, and the appointment was handled in a timely and organized manner. I truly appreciated the excellent customer service and the care that was provided. Overall, it was a smooth and pleasant experience, More
by JRIDORE
Employees Worked With
Noel service department
