First Ford
Fall River, MA
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373 Reviews of First Ford
Great service The Employees at the desk are great to deal with very satisfying Caring trying to keep customers happy the best knowledge they can I’m one of th The Employees at the desk are great to deal with very satisfying Caring trying to keep customers happy the best knowledge they can I’m one of them thank you first ford. More
Service Our overall experience for our recent oil change and warranty service was great. The service department kept me up to date with their progress. The co Our overall experience for our recent oil change and warranty service was great. The service department kept me up to date with their progress. The convenience of the loaner vehicle offered was greatly appreciated. More
Quick service, polite staff. I went in for an oil change,tire rotation and fluid top off. They didn’t try to sell me anything I didn’t need/want and were very polite. Service was I went in for an oil change,tire rotation and fluid top off. They didn’t try to sell me anything I didn’t need/want and were very polite. Service was done quicker than expected. Will be back in the future. More
Great people and service. Joseph was very understanding with us on what would be an excellent vehicle for us we had purchase a Ford Escape something that is economic and stable Joseph was very understanding with us on what would be an excellent vehicle for us we had purchase a Ford Escape something that is economic and stable to handle. He was very quick to finalize a payment arrangement that we had ask him to match as well as Joshua Roacha with the financial assistance and the lowest rate to match our monthly payment we had asked. I would recommend First Ford and their team to any close friends or family. More
Service recall Always great service Sales team is great. The whole dealership is easy to work with and very friendly they all go above and beyond to help. Always great service Sales team is great. The whole dealership is easy to work with and very friendly they all go above and beyond to help. More
As always, a very satisfied customer I have purchased and had multiple vehicles serviced at First Ford and I am always pleased with the deals and customer service I receive. I do and will I have purchased and had multiple vehicles serviced at First Ford and I am always pleased with the deals and customer service I receive. I do and will continue to recommend First Ford to all my friends and family for their vehicle needs. More
Bought 2016 Ford Explorer Thank you Stephen Day for making our sales experience with the dealership a pleasant one. We will be back. Really love the idea of the services that Thank you Stephen Day for making our sales experience with the dealership a pleasant one. We will be back. Really love the idea of the services that are provided free of charge after purchase of a car from the dealership. Thank you! More
Recent Oil change I made my appointment for 12/28 the week before Christmas. When I got there I was told I did not have an appointment. That was frustrating because I g I made my appointment for 12/28 the week before Christmas. When I got there I was told I did not have an appointment. That was frustrating because I got there at 7:30 in the morning. The Service advisor did still put me since I was there early and they were able to complete the service in the time frame that I expected. So in the end they took care of me, but I wonder what would have happened had I got there at a more busy time. I am satisfied with the service, but I don't find them to be the most friendly. Maybe because it was the week between Christmas and New Years and they were short staffed. More
Steve and Leo Rick Steve is such a nice compassionate person , it is reflected in his approach to dealing with customers . Leo just Rocks , he will help where ever he Steve is such a nice compassionate person , it is reflected in his approach to dealing with customers . Leo just Rocks , he will help where ever he can . More
Friendly, patient, understanding and very easy to work with. Everyone took the time to make sure I got a great deal and got out of here in a timely fashion. Everyone was friendly and easy to work with and made m Everyone took the time to make sure I got a great deal and got out of here in a timely fashion. Everyone was friendly and easy to work with and made me feel very comfortable. They took the time to make sure I understood every aspect of buying my vehicle so that I was not confused or unaware of any part of the deal. More