Firkins Chrysler Jeep Dodge Ram

Best car buying experience Very professional, they are actually concerned about doing what makes you happy and fitting your needs. Will definitely be back for purchases down the Very professional, they are actually concerned about doing what makes you happy and fitting your needs. Will definitely be back for purchases down the road! More

How come I had to pay when I have to pay a high price warran Did a service back in May 2019 and was charged $97.00 for a oil change and rotation of tires.... was told my warranty would not cover.....it cost me e Did a service back in May 2019 and was charged $97.00 for a oil change and rotation of tires.... was told my warranty would not cover.....it cost me enough for this warranty what happened....??????? More

Excellent services Overall visit from the beginning to the end was great. Ricardo really worked with my son and did an excellent job with getting us a good deal on this Overall visit from the beginning to the end was great. Ricardo really worked with my son and did an excellent job with getting us a good deal on this first car More

Great understanding of the customers needs and price range This is my second experience with Shawn Clarke within a year, he is more of a customer service representative with great people skills as opposed to a This is my second experience with Shawn Clarke within a year, he is more of a customer service representative with great people skills as opposed to a successful sales associate. I think in short time he would be an excellent manager within your organization, I spent 37 years in the service- sales business in Mgt., I hope you take advantage of his talents or somebody else probably will. More

Service It was pleasant , efficient and timely. Patrick Sylver listen to my concern and was tentative to my need. Very knowledgeable and respectful. Refer oth It was pleasant , efficient and timely. Patrick Sylver listen to my concern and was tentative to my need. Very knowledgeable and respectful. Refer others to him. More

Fixed another dealerships error! We had a.problem.from Fermans in Lutz. Our A.C. Was leaking inside the cabin and causing mold. After.having to miss a couple days of work for.multiple We had a.problem.from Fermans in Lutz. Our A.C. Was leaking inside the cabin and causing mold. After.having to miss a couple days of work for.multiple visits the problem.persisted. We.decided.to take it to THE line and right away they identified and repaired the problem. Germans never placed.The A.C. Cover back in after doing a filter.swap. I will try and work with Germans to get our 300 dollars back. More

Vehicle’s Routine Service Making Ann appointment is extremely easy to do with the on-line scheduler. The service dept. always adheres to the time scheduled and Joe Murray is al Making Ann appointment is extremely easy to do with the on-line scheduler. The service dept. always adheres to the time scheduled and Joe Murray is always helpful and friendly. Thanks again! More

Knowledgeable and Professional I purchased a Grand Cherokee from Patrick Eagan almost four years ago. I returned to purchase a Wrangler Rubicon and requested Patrick as my sales pe I purchased a Grand Cherokee from Patrick Eagan almost four years ago. I returned to purchase a Wrangler Rubicon and requested Patrick as my sales person. Once again I found him informative, patient, exceptionally accommodating, and considerate of my time. Everyone with whom I interacted in the purchase of my Wrangler was friendly, knowledgeable, and most thorough. It is also the only place where my Wrangler will be serviced for the same reasons. More

Straightforward Transaction The sales staff was friendly and helpful. We were able to arrange a trade and purchase in a short time and the experience was actually enjoyable. The The sales staff was friendly and helpful. We were able to arrange a trade and purchase in a short time and the experience was actually enjoyable. The salesman, Justin Langman, understood our needs and quickly presented good options. The final deal was very fair. More

Positive Service Experience and reacquainting w/ old friend Noting living in Florida any more, it was shear pleasure to know I could go to Firkins to get my Jeep serviced. Not only was the service department p Noting living in Florida any more, it was shear pleasure to know I could go to Firkins to get my Jeep serviced. Not only was the service department professional, but also polite, speedy and did exactly what I wanted done. I also had a chance to see Ira and Craig - two great guys I miss! More