Firkins Chrysler Jeep Dodge Ram

Ron was so professional and did what he said Very happy with the service From phone call made prior day til I pick up my car Day after service Also gentlemen in parts was so kind don’t recal Very happy with the service From phone call made prior day til I pick up my car Day after service Also gentlemen in parts was so kind don’t recall his name More

Prompt, Friendly Service I came in without an appointment. Issues were diagnosed in a reasonable amount of time. When a part came in damaged I was consulted by phone. I am ple I came in without an appointment. Issues were diagnosed in a reasonable amount of time. When a part came in damaged I was consulted by phone. I am pleased with the repairs and pleased with the overall experience. More

Great efficient Dealership All I ever hear about Florida dealerships is how bad they are, and this has been true for me in the past. Not with Firkens, Great communication even All I ever hear about Florida dealerships is how bad they are, and this has been true for me in the past. Not with Firkens, Great communication even after hours texting, very easy to work with, good knowledge of the vehicles, low pressure no xxxxxxxx when you go in for the final. In and out of finance office in 10 minutes with a key! Amazing! More

Richard Drew’s Richard Drew’s great service Richard drewes was Excellent service on my car he was very polite friendly Excellent service on my car he was very po Richard Drew’s great service Richard drewes was Excellent service on my car he was very polite friendly Excellent service on my car he was very polite friendly I’m great I would recommend it to friends and family More

Outstanding customer service from Sean! I just moved to FL, so this was the first service I’ve had on my 2017 Grand Cherokee. Service Advisor Sean was outstanding. He was honest and thorough I just moved to FL, so this was the first service I’ve had on my 2017 Grand Cherokee. Service Advisor Sean was outstanding. He was honest and thorough. I will definitely be back in the future. More

The Staff and The Deal The sales and financing staff were very responsive to my needs and a lot of fun to work with They produced the car I wanted at the pricing and financ The sales and financing staff were very responsive to my needs and a lot of fun to work with They produced the car I wanted at the pricing and financing I wanted in little or no time More

All Good!!! They looked at my vehicle promptly, diagnosed and rectified the issue very quickly and kept me informed. Derek contacted me to let me know what the i They looked at my vehicle promptly, diagnosed and rectified the issue very quickly and kept me informed. Derek contacted me to let me know what the issue was and that it had been fixed!! I had another question about what I thought was a flaw and he said that he would take a look at it and get back to me once he had an answer. He did and as it was a warranty related issue, he ordered the replacement part. He was prompt, courteous, responsive and helpful!!! All traits that I VERY much appreciate. More

The experience Over all, I’m satisfied with my experience with the dealership, though few issues raised up but were corrected. I would like to emphasize on the great Over all, I’m satisfied with my experience with the dealership, though few issues raised up but were corrected. I would like to emphasize on the great service and care of Shawn. More

General maintenance Waiting room is comfortable. The service rep-I think it was Ron-understood what I needed to have done and I was out of there in two hours. Waiting room is comfortable. The service rep-I think it was Ron-understood what I needed to have done and I was out of there in two hours. More

Above and beyond service Joe did a great job seeing my vehicle through the process and keeping me informed and I can’t forget Max driving me to work in the courtesy shuttle, w Joe did a great job seeing my vehicle through the process and keeping me informed and I can’t forget Max driving me to work in the courtesy shuttle, what a great guy... thank you More