Firkins Chrysler Jeep Dodge Ram

Sean Averso was great to work with on this warrenty issue My GPS was reflashed under warranty. Even when I had issues after I left the dealership, Sean was very helpful over the phone several days later. My GPS was reflashed under warranty. Even when I had issues after I left the dealership, Sean was very helpful over the phone several days later. More

Very pleasant. I worked with Shane Eagan he was very professional very thorough and very pleasant to work with. He was able to answer any and all questions that I ha I worked with Shane Eagan he was very professional very thorough and very pleasant to work with. He was able to answer any and all questions that I had about the product. Would definitely recommend to anyone looking to buy a vehicle. More

Service for new tires Friendly welcome quick service with prompt call letting us know vehicle was ready. The van was brought to us and was clean and ready for use. Friendly welcome quick service with prompt call letting us know vehicle was ready. The van was brought to us and was clean and ready for use. More

Working with people Crew are real helpful and they care. Easy to talk to and enjoyable. Great offers and they work with the customer. Until they are satisfied. Great jo Crew are real helpful and they care. Easy to talk to and enjoyable. Great offers and they work with the customer. Until they are satisfied. Great jo overall More

Wonderful experience every time! Ken and Rich were super nice. Helped get my oil change completed in record time so I wasn’t late for work. Always a great people and service every tim Ken and Rich were super nice. Helped get my oil change completed in record time so I wasn’t late for work. Always a great people and service every time! Thank you. More

Collision Repair. Marc was a superhero! He took control of everything right away and kept me informed as the repair process came along. My Jeep came back looking better Marc was a superhero! He took control of everything right away and kept me informed as the repair process came along. My Jeep came back looking better than brand new and two weeks early! More

five stars, however. My experience was very good. Joe M. did an awesome job as always. This service call was so your team could retrieve part numbers for door trim and a n My experience was very good. Joe M. did an awesome job as always. This service call was so your team could retrieve part numbers for door trim and a new touch screen that has de-laminated. Everything was smooth that morning until I walked out to retrieve my car. When I opened the car door a very powerful smell of body order hit me. It was bad. I sat down in the drivers seat and opened the windows. I then notice that the air condition was on and recycling cabin air mode. And for some reason, my seat had been adjusted. Why I am not sure. Please understand that this is not a complaint on Firkins, but rather a disrespectful person. To have the air conditioning running on a morning that was in the low 70's with the windows up and to adjust the seat when they only moved it on the lot is very rude. Not to mention it took two days for the smell to dissipate. I am looking forward to coming to your dealership in the future. Again Joe M. is very professional and knowledgeable. I only wish other people were more courteous. More

Perfect Joe fixed my issue and was the best service professional i have experienced here at Firkins. He knows how to take care of good customers. I very much Joe fixed my issue and was the best service professional i have experienced here at Firkins. He knows how to take care of good customers. I very much appreciated the quickness of the tire alignment and fuel filters changes on my ram 2500. He made many promises and followed through on all of them. More

Easy Appointment and great Service I had just arrived in after several months out of town and was able to get a basic maintenance appointment at short notice. Work was done quickly and I had just arrived in after several months out of town and was able to get a basic maintenance appointment at short notice. Work was done quickly and staff was excellent.. More

It was awesome! I phoned about a recall, and was told "if you bring it in right now, we can have it done in half an hour." I had a doctor's appointment, so it was ab I phoned about a recall, and was told "if you bring it in right now, we can have it done in half an hour." I had a doctor's appointment, so it was about an hour later whn I arrived. I was told it would take maybe an hour and a half. I said that I needed to be at my office by noon. The service advisor said they'd be done by 11:30. At 11L15, I was back at my office on the other ide of town. Amazing service And the coffee from the Keureg was good, too!. More