Firkins Chrysler Jeep Dodge Ram

I went in not really expecting to get the challenger. And it is my dream car. Hellraizin and black interior. The ride is so great. But They were able to give me a good deal it is my dream car. Hellraizin and black interior. The ride is so great. But They were able to give me a good deal More

I bought a Jeep Grand Cherokee Trail Hawk diesel at Firkins in Bradenton, FL. I was talked into a four oil change pre-buy offer; now being told it "expires" based on time rather than the four 'occasio Firkins in Bradenton, FL. I was talked into a four oil change pre-buy offer; now being told it "expires" based on time rather than the four 'occasions' I was sold on - not good since I am not a high mileage driver. During oil change number two a couple months ago I was told there was a recall on the EGR Cooler but they didn't have the parts so could not do it during that service session. Got the official notice from Jeep corporate on the "Important Safety Recall" in the mail several weeks later. I phoned Firkins, being passed through three different phone forwards (at least they were live people). At the Service Department, number two says "Oh yeah, that recall will take a while for you to schedule because we can only get one of those parts per month and you are looking at about seven months out"; you need to talk to the Parts Department (no response to my question of why hadn't it been ordered when I was in last time and the part wasn't in stock). Number three is the Parts department who attempts to get me off the phone by saying "I need the VIN" with a tone like ... surely you don't have it; but I did. Then I was told "Oh, that's really not a recall 'yet', it's just an advanced notice of a recall that is coming." I indicated that "Well, that is certainly NOT how the "Important Safety Recall" from Jeep headquarters is worded." At that point I was basically totally blown off since they wouldn't order a part of a 'non-existent' 'pending' recall. So I indicated I would, therefore, make my next phone call to the NTSB to assure they are aware that the notification of recall by Jeep Corporate may NOT be satisfying the intent of the National Traffic and Motor Vehicle Safety Act referenced in the first line of the "Important Safety Recall" from Jeep headquarters. More

I had a Fri 9:40 app to repair my air. Picked up my car Mon 4:00. Your scheduling of appointments every 40 min makes lots of $ for you and dissatisfaction for your customers. I will think twice before usi Mon 4:00. Your scheduling of appointments every 40 min makes lots of $ for you and dissatisfaction for your customers. I will think twice before using Firkins. More

Everyone was great to deal with. Only issue was there was only one key fab and they made me pay $150 to get a other one with with a truck that only had 1167 miles on it. only one key fab and they made me pay $150 to get a other one with with a truck that only had 1167 miles on it. More

Joe was easy to work with and was extremely professional. He clearly explained what to expect during the remainder of my visit and was punctual. Thanks so much! He clearly explained what to expect during the remainder of my visit and was punctual. Thanks so much! More

Brought my 2019 Cherokee in for routine service and a transmission (shifting) problem. Sean Averso was terrific to work with, I was kept informed of the progress, and all the work was done well, in a tim transmission (shifting) problem. Sean Averso was terrific to work with, I was kept informed of the progress, and all the work was done well, in a timely manner and at a fair price. I'll be back! More

My car looks brand new & is running great!! Thank you Mike Davidson & Bill Saba I love firkins!!!! They did an awesome job from start to finish 🙌🏻🙌🏻🙌🏻🤩❤️🌙 Mike Davidson & Bill Saba I love firkins!!!! They did an awesome job from start to finish 🙌🏻🙌🏻🙌🏻🤩❤️🌙 More

Drive down from NY about 10 days ago. After 3 or 4 days on Anna Maria, my engin light began blinking. Called Firkins and they could not have been friendlier. Brought my car in a day early because I had a on Anna Maria, my engin light began blinking. Called Firkins and they could not have been friendlier. Brought my car in a day early because I had a ride. Told them just wanted to drop off for next day appt. They fixed it, that day and I drove my car back to Anna Maria 4 hours later! Thank you Firkins!!! More

I went to Firkins for a check engine light on my 2015 Ram. They scheduled me for first thing the next morning. The diagnosis and repair was quick and efficient and I was treated well by everyone I came i Ram. They scheduled me for first thing the next morning. The diagnosis and repair was quick and efficient and I was treated well by everyone I came in contact with. More

Was treated very well and found my oil leak problem very quickly. Also gave me a great deal on 4 new tires...joe Murray gave me excellent care and timeframe work would be done..... quickly. Also gave me a great deal on 4 new tires...joe Murray gave me excellent care and timeframe work would be done..... More