Firkins Chrysler Jeep Dodge Ram

Great experience in the dealership Great experience at the dealership. Answered all my questions I had. Helped me out by showing all the features the car had. Gave me the good prices. Great experience at the dealership. Answered all my questions I had. Helped me out by showing all the features the car had. Gave me the good prices. More

Customer oriented crew I came looking for an affordable car and came out with a beautiful Jeep Cherokee. Very knowledgeable staff understood my wishes and needs and worked o I came looking for an affordable car and came out with a beautiful Jeep Cherokee. Very knowledgeable staff understood my wishes and needs and worked out a payment option that suited my budget. Angie Linzy helped me close the deal the very same day. She was very friendly and had great customer service attitude. The only disappointment was that the car came with less than half tank of gas. More

A productive visit The dealership was very responsive and fixed my issue in good time. The price was about what I expected. I was disappointed that they did not wash my The dealership was very responsive and fixed my issue in good time. The price was about what I expected. I was disappointed that they did not wash my car and vacuum out the inside as the other dealerships I've gone to in Ct and Rhode Island did. More

I started having transmisson problems. They fixed it. My aging but beloved 2006 convertible was having possibly 'killer' expensive transmission problems. They diagnosed the cost of EVERY problem facing th My aging but beloved 2006 convertible was having possibly 'killer' expensive transmission problems. They diagnosed the cost of EVERY problem facing the car, and could fix the trans for an accepable price. (Everything else was doable by me. ) I looked at the you tube do it yourself for the tran, and was not willing to do it at home without a lift for the savings (plus I would not be as expert at recognizing unanticipated tran problems that had not showed up on the diagnostic. All is well, and my lovely convertible is back! More

My experience Liked the vehicle. Felt a little rushed to finish everything. Had to come back the next day to get items not received. No gas in the car when I lef Liked the vehicle. Felt a little rushed to finish everything. Had to come back the next day to get items not received. No gas in the car when I left. Detailing on the outside was not done correctly. Don't feel the best financing available was offered. Staff was nice. Manager Kevin helped close the deal with a couple of added perks. He was very friendly and had great customer service. Overall, ok experience. More

Another hassel After speaking with manager about previous visits I was informed Id be receiving wash& detail free with my next service. When booking the teller told After speaking with manager about previous visits I was informed Id be receiving wash& detail free with my next service. When booking the teller told me to mention it upon arrival instead of having it scheduled for me. When arrived asked my service man if he was manager said no. Mentioned to him the details. He continued questioning in disbelief. There was NO note on my profile as manager stated, unless dude didnt even look. Offered to still do it after, which I refused due to time it took just getting checked in. I have a schedule to maintain as well and waiting around for so many uncertainties every time I come here is not an option for my work. Wish I could get a straight answer and easy process once while coming here. If I knew this is how the service team was ran, I would of skipped the additional warrenties and do the oil changes myself. More

As pleasant as car buying can be! Ira Salem couldn’t have been more pleasant or helpful to deal with. He was very patient with us and went out of his way to accommodate our needs and Ira Salem couldn’t have been more pleasant or helpful to deal with. He was very patient with us and went out of his way to accommodate our needs and desires. More

Buying a new Vehicle from Firkins We had a great salesman, Brad Saunders, and experience at Firkins. Everyone was very helpful and friendly. We hope to have a great future relationship We had a great salesman, Brad Saunders, and experience at Firkins. Everyone was very helpful and friendly. We hope to have a great future relationship in service and sales with Firkins. I will recommend our salesman and Firkins to our friends. More

Jeep Buyer Our salesman Brad Saunders was very helpful and kept us informed on the delivery of our 2019 jeep wrangler. Everything was quick and to the point! T Our salesman Brad Saunders was very helpful and kept us informed on the delivery of our 2019 jeep wrangler. Everything was quick and to the point! Thanks More

Excellent dealership all around gold stars ! Great car buying experience! Really enjoyed working with Kevin from the pre-owned lot. Got a insane deal on a 2018 Ram truck. Rolling with the big boy Great car buying experience! Really enjoyed working with Kevin from the pre-owned lot. Got a insane deal on a 2018 Ram truck. Rolling with the big boys now. More