Firkins Chrysler Jeep Dodge Ram

Routine visit Matt Roberts always greets us with a smile and goes above and beyond to make sure that our Jeep is properly serviced and safe. He always makes each v Matt Roberts always greets us with a smile and goes above and beyond to make sure that our Jeep is properly serviced and safe. He always makes each visit a positive one. More

Awesome experience My Firkins experience was wonderful. From the owner, to the salesman, to the finance department, to the car. Best experience I’ve ever had getting a n My Firkins experience was wonderful. From the owner, to the salesman, to the finance department, to the car. Best experience I’ve ever had getting a new car. More

A waste of time Awful! Found a used truck online that seemed to be what we were looking for. Advertised as one-owner and clean carfax. Expressed interest online and M Awful! Found a used truck online that seemed to be what we were looking for. Advertised as one-owner and clean carfax. Expressed interest online and Mikyla reached out to me. I responded and stated that we lived an hour away and wanted more pictures of the vehicle since there was only 1 photo online. Suddenly she stopped texting or answering my calls. Then, through USAA we were set up with a salesman named Fred Noyles. Decided to give it another shot because like i said, this truck seemed to be exactly what we were looking for. After calling twice and leaving voicemails, Fred never contacted me. We decided to just make the drive to go look at the truck. We get there to find out that the engine is bad, RPM and MPH gauges are broken, interior is disgusting, exterior is rusted, and the salesman stated "It will be sold as it is because there is no reason for us to put any money into it. As long as it passes the "safety check" it can be sold". Seriously? gauges don't even work and it's safe?? This place is a JOKE! More

Repair service. Repair center is well managed and work is great. Work is completed in a timely manner . Time promised for completion was correct.. Always a good expe Repair center is well managed and work is great. Work is completed in a timely manner . Time promised for completion was correct.. Always a good experience here. More

Great Nice a great experience people are friendly sat there for quite a while offered us some pizza and drinks why we waited it was all good Nice a great experience people are friendly sat there for quite a while offered us some pizza and drinks why we waited it was all good More

Friendly and Helpful My reason for continuing to have service done here and for purchasing my latest vehicle from Firkins was the result of my caring, helpful service advi My reason for continuing to have service done here and for purchasing my latest vehicle from Firkins was the result of my caring, helpful service advisor Sean Averso. He is not a salesman. He treats customers with respect and goes above and beyond to help. More

Friendly, accurate and received my answers promptly Very professional in the sales area and accurate with the answers. Managers achieved my pricing needs and finance was quick and fair. Overall experi Very professional in the sales area and accurate with the answers. Managers achieved my pricing needs and finance was quick and fair. Overall experience was excellent. More

Informative, Knowledgeable, Understanding Found Jeff (our salesman) to be understanding to our needs. Very courteous with no high pressure. We were not rushed. All questions were answered. Jas Found Jeff (our salesman) to be understanding to our needs. Very courteous with no high pressure. We were not rushed. All questions were answered. Jason was extremely helpful in explaining financing. Would highly recommend Firkins to anyone looking for a vehicle. Fully trustworthy ! More

Excellent Customer Service! Mike Davidson, Collision Center Manager, provided excellent customer service. He provided a quick initial quote with a caveat that the quote could be Mike Davidson, Collision Center Manager, provided excellent customer service. He provided a quick initial quote with a caveat that the quote could be higher after the bumper was removed. He was very responsive communicating a change in the quote with specifics/pictures justifying the change. The repairs were completed within a day as committed and we were very pleased with our repaired jeep that was detailed inside and outside. Highly recommend Firkins Collision Center. More

Finally! I’ve owned my car for two years now. I have dreaded to take it to the dealership for the maintenance that I’ve already paid for. This time, however, I I’ve owned my car for two years now. I have dreaded to take it to the dealership for the maintenance that I’ve already paid for. This time, however, I am pleased to say that I was pleasantly surprised with the quality of service I received. Sean was the serviceman that I worked with. He was succinct, courteous, and knowledgeable. Additionally, the young lady (I apologize for not getting her name!) working the cash office was respectful and attentive. The o my complaint I have is that when I got in my car, the trash from the workers was still there on the floorboards... paper towels and other items. More