Firkins Chrysler Jeep Dodge Ram

false completion of service I bought a Ram vehicle and they were to inspect it for certain issues when i bought it. I was told it was complete and had checked and not even touche I bought a Ram vehicle and they were to inspect it for certain issues when i bought it. I was told it was complete and had checked and not even touched for example the spare was loose ..told was done and not even touched. The fog lights were loose and they told me they could not be fixed. I had gone under the car to tighten them up. Picked up the vehicle with a nail in the tire and told i had to wait a week to plug a tire. Alignment fixed..Nope.. Lies they told me...also the paint because they fixed a dent was awful and had to go back 5 times for different things they said they fixed. The worst experience and will never go back. The sales people and service people know that truck so well they saw it so often when they could have done it right the first time. More

service When you bring your in for service they are prompt and get the job done in an orderly fashion and they check over your entire vehicle too see if anyt When you bring your in for service they are prompt and get the job done in an orderly fashion and they check over your entire vehicle too see if anything needs prompt attention. More

Great buying experience A friend of mine recommended that I tried Firkins for a new vehicle. I worked with Jeff Gray and have nothing but good things to say. He was patient, A friend of mine recommended that I tried Firkins for a new vehicle. I worked with Jeff Gray and have nothing but good things to say. He was patient, knowledgeable, and at no point try to pressure us into purchasing a vehicle we were not ready to buy. Great customer service. I highly recommend Jeff at Firkins. More

WOULD SUGGEST CLEANING THE WINDSHIELD FOR EACH SERVICE DONE. QUICK SERVICE WOULD SUGGEST THAT THE WINDSHIELD BE CLEANED EACH TIME A VEHICLE IS SERVICED. THAT IS THE WAY SERVICE USED TO BE. UNFORTUNATELY WE DON' QUICK SERVICE WOULD SUGGEST THAT THE WINDSHIELD BE CLEANED EACH TIME A VEHICLE IS SERVICED. THAT IS THE WAY SERVICE USED TO BE. UNFORTUNATELY WE DON'T SEEM TO GET THAT TYPE OF SERVICE ANYMORE. More

Great service. Good service, didn’t take too long to knock out this recall service. I will definitely use firkins for future service appointments on my ram 1500 truc Good service, didn’t take too long to knock out this recall service. I will definitely use firkins for future service appointments on my ram 1500 truck. More

Service done right Very impressed with the way my whole service experience was handled. They made sure the date was good for me, and the drop off was in and out in rough Very impressed with the way my whole service experience was handled. They made sure the date was good for me, and the drop off was in and out in roughly 30 minutes... including rental. The turn around time for the work completed was fast and on-time. More

Great It was a great experience. Did not expect to buy that day due to truck not in area but Ira found the vehicle we wanted. It was a great experience. Did not expect to buy that day due to truck not in area but Ira found the vehicle we wanted. More

Repairs done quickly, but.. Minor front end accident, coolant system was replaced, all good, but damaged plastic undercarriage wasn't repaired , price came in just under deductib Minor front end accident, coolant system was replaced, all good, but damaged plastic undercarriage wasn't repaired , price came in just under deductible so I had to pay for all repairs. Now I have to get the plastic undercarriage replaced or drive around looking like it's going to fall off any minute. More

Friendly The salesperson took the time to understand what I was looking for. He spent time most of the day by phone keeping in contact with me so I didn't hav The salesperson took the time to understand what I was looking for. He spent time most of the day by phone keeping in contact with me so I didn't have to spend hours at the dealership. When I went he had narrowed the cars on their lot to just a few. More

Just an quarterly ̧O̵il̵ change. Friendly and respectful. Joe Murry always makes you fill comfortable, that you’ll get the service that you deserve. Always answers all of your quest Friendly and respectful. Joe Murry always makes you fill comfortable, that you’ll get the service that you deserve. Always answers all of your questions and some. Makes you fill great, that a wonderful feeling. Thank You. More