Firkins Chrysler Jeep Dodge Ram

Great service. Good service, didn’t take too long to knock out this recall service. I will definitely use firkins for future service appointments on my ram 1500 truc Good service, didn’t take too long to knock out this recall service. I will definitely use firkins for future service appointments on my ram 1500 truck. More

Service done right Very impressed with the way my whole service experience was handled. They made sure the date was good for me, and the drop off was in and out in rough Very impressed with the way my whole service experience was handled. They made sure the date was good for me, and the drop off was in and out in roughly 30 minutes... including rental. The turn around time for the work completed was fast and on-time. More

Great It was a great experience. Did not expect to buy that day due to truck not in area but Ira found the vehicle we wanted. It was a great experience. Did not expect to buy that day due to truck not in area but Ira found the vehicle we wanted. More

Repairs done quickly, but.. Minor front end accident, coolant system was replaced, all good, but damaged plastic undercarriage wasn't repaired , price came in just under deductib Minor front end accident, coolant system was replaced, all good, but damaged plastic undercarriage wasn't repaired , price came in just under deductible so I had to pay for all repairs. Now I have to get the plastic undercarriage replaced or drive around looking like it's going to fall off any minute. More

Friendly The salesperson took the time to understand what I was looking for. He spent time most of the day by phone keeping in contact with me so I didn't hav The salesperson took the time to understand what I was looking for. He spent time most of the day by phone keeping in contact with me so I didn't have to spend hours at the dealership. When I went he had narrowed the cars on their lot to just a few. More

Just an quarterly ̧O̵il̵ change. Friendly and respectful. Joe Murry always makes you fill comfortable, that you’ll get the service that you deserve. Always answers all of your quest Friendly and respectful. Joe Murry always makes you fill comfortable, that you’ll get the service that you deserve. Always answers all of your questions and some. Makes you fill great, that a wonderful feeling. Thank You. More

Excellent service Joey was excellent, listened to my requests, looked up several vehicles, then ordered the one I wanted when we could not find one just like I wanted. Joey was excellent, listened to my requests, looked up several vehicles, then ordered the one I wanted when we could not find one just like I wanted. More

The whole experience was bad I scheduled for service on a Friday. I had my truck there on Thursday night to be sure that it was first in line. I was told that the service would ta I scheduled for service on a Friday. I had my truck there on Thursday night to be sure that it was first in line. I was told that the service would take one day.Friday ,after not hearing a thing from the service dept, I called to check on the status of my truck. I was told that it hadn't even been looked at and to come and get it .Not a word was mentioned about a courtesy vehicle pick up.The van quit running at 4 so it was basically figure it out yourself. I took the truck back on Sunday night so it was the first in line on Monday.After waiting all day to get an update I had to call service again.Nothing had been done on my truck. When I brought the truck in I told them what my dealer had said was wrong with it. They hadn't ordered the parts .I was told it would be another 2-3 days before the parts would be there .I can get parts online faster than that. This went on all week. I had to call daily to find out what was going on. No input or updates from your side.Friday after calling again I was offered a loaner car for the weekend. Whoopie!!!! I think the part that bothers me most was the lack of input from your side. I don't have to deal with this kind of treatment at my home dealership. This has been a very frustrating experience for me and I won't recommend this place to anyone .If you feel the need to contact me my number is in your service dept. More

Repair drivers side power window. The service was great with Joe Murray as usual. Price for repair seems excessive at over $500! After 12 year and 150;000 miles the car is probably w The service was great with Joe Murray as usual. Price for repair seems excessive at over $500! After 12 year and 150;000 miles the car is probably worth $1000- $1500? More

diagnosis of problem Joe and your staff were able to identify the problem with our Jeep and get it returned as soon as the replacement and service was completed Joe and your staff were able to identify the problem with our Jeep and get it returned as soon as the replacement and service was completed More