Findlay Toyota - Service Center

Great service. Quick and efficient. Kept me aware of the progress of my vehicle as well as any concerns that may need to be addressed. Quick and efficient. Kept me aware of the progress of my vehicle as well as any concerns that may need to be addressed. More

Excellent experience William was very courteous , knowledgeable and explained everything in layman’s terms. Checkout was a very pleasurable experience Very patient and efficient. knowledgeable and explained everything in layman’s terms. Checkout was a very pleasurable experience Very patient and efficient. More

We have been w/ Findley for over 11yrs, love the Dealership and Will would get 10 stars if possible! Dealership and Will would get 10 stars if possible! More

First service experience and it seemed to be a good experience. They paid for me to Uber to and from the dealership and the work seems good. experience. They paid for me to Uber to and from the dealership and the work seems good. More

I’m still waiting to hear back from Mike “The Tire guy…” When I first arrived he and his assistant approached me with serious concerns about tire separation, and that two of my tires were in bad shape? The When I first arrived he and his assistant approached me with serious concerns about tire separation, and that two of my tires were in bad shape? The car had less than 20,000 miles on it two years old… He said that he would get back to me in the afternoon after talking to Firestone. I still have not heard from Finlay… Am I going to die in my vehicle??? Since it was such a big concern? And no one has bothered to reach out to me?????? Thank you, I guess? More

Thomas was very Helpful and Made sure My Tundra was serviced Quickly. He made sure to follow up with me soon as it was finished ! Thanks again ! serviced Quickly. He made sure to follow up with me soon as it was finished ! Thanks again ! More

Wait time keeps getting worse we waited 3 1/2 hours. Service person Natalie was not friendly like the previous service people we have dealt with in the past. Service person Natalie was not friendly like the previous service people we have dealt with in the past. More

VERY GOOD SERVICE. FRIENDLY SERVICE PEOPLE VERY KNOWLEDGEABLE OF THEIR JOB. TIME FRAME WAS GREAT FRIENDLY SERVICE PEOPLE VERY KNOWLEDGEABLE OF THEIR JOB. TIME FRAME WAS GREAT More

Always a pleasant experience when I bring my cars in for service. Aimee was very friendly, knowledgeable and great at explaining things in ways I can understand. I never feel pressured into paying for a bun service. Aimee was very friendly, knowledgeable and great at explaining things in ways I can understand. I never feel pressured into paying for a bunch of unnecessary services and I always feel like my vehicles are well taken care of. More

Horrible customer service. My brand new car has never work correctly, I have been there 10 times in the last year. No answers from service and really no desire to help. They t My brand new car has never work correctly, I have been there 10 times in the last year. No answers from service and really no desire to help. They telling me to wait for a mysterious software update. But no date given and timeframe. More