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Findlay Toyota - Service Center

Henderson, NV

4.6
2,228 Reviews

2,228 Reviews of Findlay Toyota - Service Center

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April 04, 2025

Always have been satisfied with the service writers . I appreciate the honesty by correcting the mistake and the courtesy of taking care of my gasoline More

by SBUCKLY98
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Falcone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Findlay Toyota responded

Sbuckly98, Thank you for leaving your 5 star review. We're happy to know that you have always been satisfied with our Service personal. Thank you for your loyalty and we look forward servicing your vehicle again soon.

April 04, 2025

The Service center is outstanding! Phill C. my service advisor went beyond and above helping me showing up at 3:15 with a battery light. My vehicle was diagnosed with a bad alterna More

by BEDAVIS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phill Crabtree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Findlay Toyota responded

Bedaviso, Thank you for leaving your 5 star review and mentioning Phill C name. We're happy to know that he went above and beyond to help. Thank you for your loyalty and we look forward servicing your vehicle again soon.

April 04, 2025

Great dealership to go to. Will return here any time I need a new vehicle in the future. More

by Ryanmyoung314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Arsenault
Apr 07, 2025 -

Findlay Toyota responded

Hello Ryan Thank you for sharing your experience with us. We're glad that we could exceed your expectations. If there’s anything else we can do to make your next visit even better, please let us know.

April 02, 2025

Kai was friendly, professional and took my few concerns seriously.It was a longer wait than I expected but that was on me More

by XMOI412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kai Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Findlay Toyota responded

Thank you xmo1412 for your kind words and for acknowledging Kai's efforts in helping you with your recent service visit. We're glad his dedication made a difference.

April 02, 2025

Was greeted promptly. Work was done quicker than expected. Great showroom with plenty of places to relax while waiting. More

by SBEYDLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Findlay Toyota responded

Hello SBEYDLER, Thank you for your feedback. We're glad to know that you had a 5 star service experience with us. We appreciate your support and glad that we were able to meet your expectations. Thank you again for servicing your vehicle at Findlay Toyota. We appreciate you stopping by.

April 02, 2025

Xavier is awesome he made it easy for me to get in and out quickly. No troubles at all great job More

by BARROY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Findlay Toyota responded

Hello Barroy, Thank you for your feedback. We're glad to know that you had a 5 star service experience with us and that Xavier helped you get in and out quickly. We appreciate your support and glad that we were able to meet your expectations. Thank you again for servicing your vehicle at Findlay Toyota. We appreciate you stopping by. See you soon.

April 02, 2025

Service Advisor and department is awesome. Don't like the constant, unsolicited pressure to upgrade my car (with cars you don't even have in stock) by random sales agents. More

by BEARMONSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Findlay Toyota responded

Bearmonster. Thanks so much for sharing your experience with us. We are so pleased to know that you are happy with the outcome of your recent service visit. and will pass your feedback on to our Sales Department. We appreciate your loyalty and value you as our customer. We look forward to your next visit at Findlay Toyota. Thank you for stopping by.

April 02, 2025

Having been a Findlay customer for some 20 years, yesterday was by far my worst experience. My two-hour appointment turned into four hours with absolutely no communication for the first three-plus ho More

by BUSTERNEEL
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Frieson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Findlay Toyota responded

Hello Busterneel, Thank you for your loyalty and for sharing your experience with us. We take all reviews seriously and want to first apologize for the lack of communication from your advisor. In order to avoid this from happing again We would like to get more information from you. If you could please contact our Customer Relations Manager at Kellyt@findlayauto.com , where here to help. We look forward hearing back from you soon.

April 02, 2025

Findlay Toyota always provides excellent service. I purchased my Tundra from Findlay Toyota and have always gone there for maintenance. They are the best! More

by devanpelt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Collier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Findlay Toyota responded

Hello Devapelt, We appreciate your positive feedback – it is our goal to always provide the best service possible.

Apr 02, 2025 -

devanpelt responded

My experience with Findlay Toyota has been excellent! I highly recommend Findlay Toyota.

April 01, 2025

Erik M was great, I called him Saturday when all of my service lights turned on, on my dash, he got me an appointment asap Monday morning and had someone drive me to and from work while my car was being w More

by BAY_0055
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Findlay Toyota responded

Hello Bay_0055, Thank you for your kind words and for acknowledging Erik M in your review. We are glad to know that is efforts and dedication made a difference.

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