Findlay Toyota - Service Center

Let’s just start it off by saying Brain Short is the MAN! !!! He took care of everything on my 2023 Camry XSE Hybrid. Brian and his whole team went above and beyond to make me happy. Brian is a straight up n !!! He took care of everything on my 2023 Camry XSE Hybrid. Brian and his whole team went above and beyond to make me happy. Brian is a straight up no non sense guy just like myself. Thank you Brain and thank you service team Findlay Toyota…. I also have to say the KING of making everything right was Mr John Barr!!!!! This dude went totally above and beyond for my deal and the service that was needed. Another stand up straight forward gentleman. Once again John thank you again I know it was tough but you made it happen. And I can’t forget my salesman Eshaq thank bro I know I was a hard xxx but you are definitely a strong man to deal with my crap. I’m really lost for words this place is awesome!!!!!!! More

Xavier was excellent. Wait time a little long but they were very, very, very busy. Wait time a little long but they were very, very, very busy. More

Best Toyota dealership in the area. Purchase all my vehicles and have all my service done here. Purchase all my vehicles and have all my service done here. More

The service was excellent. The staff were friendly and helpful. The facility and restrooms were clean. The staff were friendly and helpful. The facility and restrooms were clean. More

Made an appointment for 130pm. Showed up 10 minutes early. Car wasn’t ready till 430. Upon leaving I noticed a strange sound my car has never made before. I turned back around inst Showed up 10 minutes early. Car wasn’t ready till 430. Upon leaving I noticed a strange sound my car has never made before. I turned back around instantly. I told them about the issue. 1 hour and 10 minutes later the car was fixed. The sound appeared to be coming from the rear view mirror mount. My issue is I came in for service, and my rear view mirror had nothing to do with the service…. So I don’t know why the mechanics even touched that area. On top of that, there were numerous dirty hand marks from the mechanics all over the cab of the vehicle, and they didn’t even bother to clean up there mess. Thomas was the gentleman in the service department who helped me on 12-30-2024 and he was polite and pleasant. My issue is with your mechanics and the appointment service, why did I even make an appointment? All in all I spent 5 hrs in the lobby to get my car serviced. And the mechanics left my car full of dirty hand prints and smudges all over my wildshield and windows. Zero starts for the service. 4 stars for Thomas. More

Way over priced on service fees and charges and parts. I felt totally ripped off and will NEVER be bringing my truck back there for a quote or any service at all. Complete rip off for servuce and parts. I felt totally ripped off and will NEVER be bringing my truck back there for a quote or any service at all. Complete rip off for servuce and parts. More

Thank you Xavier for being so kind and helpful! It’s always a great time bringing my car in whether I wait inside, or for the first time I used the shuttle. All around a great experiences! It’s always a great time bringing my car in whether I wait inside, or for the first time I used the shuttle. All around a great experiences! More

Ethan Plott was exceptional in my recent service on January 2nd. He texted me at 6:40 am to let me know they were going to start looking at my Venza. He texted and called me personally during the day t January 2nd. He texted me at 6:40 am to let me know they were going to start looking at my Venza. He texted and called me personally during the day to keep me updated. At the end of the day, he made me very happy with the outcome of my service. More

Vehicle delivered on time. Good communication throughout the process. Discount applied as promised with reasonable pricing. Good communication throughout the process. Discount applied as promised with reasonable pricing. More

Great! Although the issues we had have yet to be resolved..... we really had a good experience at Findley Toyota! Mikaila was very helpful and followed t Although the issues we had have yet to be resolved..... we really had a good experience at Findley Toyota! Mikaila was very helpful and followed through with everything just as she said she would! And believe me that was so refreshing in this crazy time in which we are living. If we are ever able to buy a new vehicle.....although Mikaila is not in sales it is because of her that we would purchase a Toyota she definitely represents TOYOTA in a positive way More