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1,655 Reviews of Findlay Toyota - Service Center
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December 19, 2017
Great experience as always! I came to the Findlay Toyota for a new car maintenance and John Estrella assist me on all my needs about my new car. I recommend his services to anyon I came to the Findlay Toyota for a new car maintenance and John Estrella assist me on all my needs about my new car. I recommend his services to anyone who wants to buy a new car! Thanks for all your help Jonhn Estrella! More
by Colocho29
Employees Worked With
November 07, 2017
Liars Had vibrations through steering wheel during hard braking in a turn they told me warped rotors which would make sense but it only had 8000 miles on tr Had vibrations through steering wheel during hard braking in a turn they told me warped rotors which would make sense but it only had 8000 miles on truck. So they said they turned the rotors . Upon inspection they hadn't but swore they had. Anyone who has rotors turned knows what they look like. The only good thing is the work they didnt do wasnt out of pocket. NO JOKE. More
by Mr unhappy
Employees Worked With
Chelse
October 29, 2017
Great Service I highly recommend this dealership. I have all my maintenance done here. One of the salesmen, Toby schedules all my appointments for me. Great experie I highly recommend this dealership. I have all my maintenance done here. One of the salesmen, Toby schedules all my appointments for me. Great experience! More
by TacomaTaco
Employees Worked With
Toby Carrasco
September 11, 2017
Fluctuating Prices I have been a customer of Findlay Toyota's for over two years. I am at a point where my Toyota only needs maintenance every six months or so.... I hav I have been a customer of Findlay Toyota's for over two years. I am at a point where my Toyota only needs maintenance every six months or so.... I have always tried to use a TOYOTA coupon when available and my service goes down to about $60. I have notice though, that the service price fluctuates depending on the service writer. Sometimes it's as the coupon state's ($56.95 including all shop fees, plus tax) , which comes out to a little under $60 dollars. Most times, I don't bother with a dollar or so either way, but this last visit I decided to question it. Here's the way my invoice read: LABOR AMOUNT 24.52 PARTS AMOUNT 55.43 GAS,OIL LUBE 0.00 SUBLET AMOUNT 0.00 MISC. CHARGES 5.13 TOTAL CHARGES 85.08 LESS INSURANCE 23.00 (Whats this ?, I don't have insurance, so I guess my original charge was $85.05) SALES TAX 4.99 Total 67.07 ...and here's what Thomas Rayl, Service Director, said about the charged amount, " I don't see anything wrong with this invoice, it is fine". I attempted to contact Findlay Toyota Management regarding this issue meeting with negative results.....When going to this dealer always ask for the "OUT THE DOOR PRICE" before agreeing to the service.... More
by sad customer
Employees Worked With
Thomas Rayl, John Barr
August 28, 2017
Service Experience Chelsea Gerlak is the best Service Specialist I have ever had at any Toyota Dealer. I highly recommend her!!!! I will never go anywhere else and will Chelsea Gerlak is the best Service Specialist I have ever had at any Toyota Dealer. I highly recommend her!!!! I will never go anywhere else and will always use Findlay Toyota Service Department for all my needs... More
by Whitemike
Employees Worked With
Chelsea Gerlak
August 18, 2017
Customer service Thank you Matt Stanley for all your friendly service and helping me on getting Me the information I needed to know to get my car service Thank you Matt Stanley for all your friendly service and helping me on getting Me the information I needed to know to get my car service More
by Rsholly
Employees Worked With
Matt Stanley
July 21, 2017
Great! I love Findlay! From start to finish they were very helpful! Tommy helped me through everything! I got there early and they had my car serviced quickl I love Findlay! From start to finish they were very helpful! Tommy helped me through everything! I got there early and they had my car serviced quickly and professionally! More
by Helpme
Employees Worked With
Tommy
July 13, 2017
Love these guys I really love these guys. I came in with what I thought was a problem and asked for the supervisor. Doug came out and explain things to me, turns out I really love these guys. I came in with what I thought was a problem and asked for the supervisor. Doug came out and explain things to me, turns out the issue was on my end but I didn't realize it at the time. Doug was still super cool with me and didn't make me feel like a jerk even though maybe I was. I appreciate it guys. More
by Marshall RMG
Employees Worked With
Doug
April 27, 2017
Don't let them screw you I went in for my first service and was pleased to be offered a car wash. I was then notified I had unremarkable a nail in the side wall of a tire wit I went in for my first service and was pleased to be offered a car wash. I was then notified I had unremarkable a nail in the side wall of a tire with less than 5000 miles on it and it would be $300 for a new tire. After seeing that the nail was 2" from side wall I realized they were trying to rip me off. If I hadn't signed this service contract I would have nothing to do with them. I took truck to reputable tire shop and had it fixed for free. And by the way the truck looked better before the half xxx car wash they did. More
by Mr unhappy
Employees Worked With
Nunia
November 01, 2012
Very helpful and professional with all his answers with my many questions,present & past.I have asked Victor many questions relating to my Toyota vehicles from 2003 to present 2012-who has given good answe my many questions,present & past.I have asked Victor many questions relating to my Toyota vehicles from 2003 to present 2012-who has given good answers and good advice over the course of 10 years. I belive Victor Camperi is an excellent and very valuable asset to Findlay Toyota. Thank you More
by john isham
Employees Worked With
Victor camperi
