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Findlay Toyota - Service Center

Henderson, NV

4.6
2,228 Reviews

2,228 Reviews of Findlay Toyota - Service Center

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March 26, 2025

Always a great experience at Findlay Toyota. Staff is always friendly and helpful, love how they advise on how to save a bit of money too and they are very knowledgeable. More

by ALEXANDERMASONRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Bejar Peña
Mar 27, 2025 -

Findlay Toyota responded

Hello Alexander, It pleases us to know that you are happy with the outcome of your recent service visit. We appreciate your loyalty and value you as our customer. We look forward to your next visit at Findlay Toyota. Thank you for stopping by.

March 25, 2025

Quick and easy transaction. Was able to view inventory online before visiting the dealership. Salesman, Leo Fernandez, greeted me at the door and had my test drive vehicle alre More

by SBEYDLER
Recommend Dealer
Yes
Employees Worked With
TJ Summers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Findlay Toyota responded

SBEYDLER, Thank you for sharing your experience with us. We're glad that we could exceed your expectations. If there’s anything else we can do to make your next visit even better, please let us know.

March 25, 2025

Called Phil late Saturday just before closing. Got me the help I needed even though it was late in the day. Appreciate the service. More

by TSTOCK0619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phill Crabtree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Findlay Toyota responded

Tstock0619, Thank you for leaving your 5 STAR review and for mentioning Phil's name. We’re grateful to have you as a valued customer. Please don’t hesitate to reach out to us if there’s anything else we can assist you with. We look forward seeing you again soon.

March 24, 2025

So glad Brandon Day is back. He has always taken great care of me. I will continue to service my car. More

by SGSHELLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Findlay Toyota responded

SGSHELLEY, Thank you for feedback and mentioning Brandon Days name in your review. I'm sure he'll be happy to know that he was able to meet your expectations. Your satisfaction is our top priority, and we look forward to servicing your vehicle again soon.

March 24, 2025

A great place to hang out while getting your vehicle maintained. Free coffee and water is a plus More

by GIANROS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Blum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Findlay Toyota responded

Gianros, Thank you for your 5 star review. We appreciate your feedback and support and glad you enjoyed your coffee and water. You're always welcome to come and hang out while your getting your vehicle serviced. See you again soon.

March 23, 2025

Thomas Tran was efficient and helpful. The service was completed earlier than I expected it to be. More

by BETTYMGRANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Findlay Toyota responded

BETTYMGRANT, Thank you for sharing your experience with us and mentioning Thomas Trans name. We're glad that he could exceed your expectations. If there’s anything else we can do to make your next visit even better, please let us know.

March 23, 2025

Estimated time of delivery was way longer than expected. Weird thing when a ride home is accepted, I get called back way earlier but when waiting for my vehicle, almost double the wait time. Price was the More

by PACHECOECHO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Hanrahan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Findlay Toyota responded

PACHECOECHO, Thank you for sharing your recent service experience with us. We're sorry that your wait time took longer than promised. We know your time is valuable and we apologize for the inconvenience this may have caused you. Your feedback helps us improve our processes and better serve our customers. We take all reviews seriously and will use them in our continuous improvement efforts.

March 23, 2025

Emilio Sepulveda truly takes excellent care of me every time I need anything! Very knowledgeable, efficient and personable! More

by ysansone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio Sepulveda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Findlay Toyota responded

Ysanone, Thank you for sharing your experience with us and mentioning Emilio Sepulveda's name . We're glad that he could exceed your expectations. If there’s anything else we can do to make your next visit even better, please let us know.

March 23, 2025

Brian Short, Service Manager, was so helpful explaining to me the different types of extended warranty options for my 4Runner. It was a simple process and he answered all of my questions. Will definitely More

by dmp87
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Short
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Findlay Toyota responded

Hello DMP87. Thank you for leaving your 5 STAR review. We appreciate you sharing your experience and letting us know that our Service Manager Brian Short was helpful in explaining the different types of extended warranty options for your 4Runner. It's our goal to always provide the best service possible. Your satisfaction is our top priority, and we look forward to servicing your vehicle again soon.

March 23, 2025

Richard Castillo has been my service tech for years. I trust him and the recommendation made for my car and do them as soon as possible. He is a great asset to Findlay Toyota and it is one of the reason More

by TRUDYCAKES67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Campuzano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Castillo
Mar 24, 2025 -

Findlay Toyota responded

Tudycakes67, We're glad to know that you had a 5 star service experience and that Richard exceeded your expectations. We appreciate your support and loyalty and we look forward to servicing your vehicle again soon.

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