Findlay Toyota

Made an appointment for 130pm. Showed up 10 minutes early. Car wasn’t ready till 430. Upon leaving I noticed a strange sound my car has never made before. I turned back around inst Showed up 10 minutes early. Car wasn’t ready till 430. Upon leaving I noticed a strange sound my car has never made before. I turned back around instantly. I told them about the issue. 1 hour and 10 minutes later the car was fixed. The sound appeared to be coming from the rear view mirror mount. My issue is I came in for service, and my rear view mirror had nothing to do with the service…. So I don’t know why the mechanics even touched that area. On top of that, there were numerous dirty hand marks from the mechanics all over the cab of the vehicle, and they didn’t even bother to clean up there mess. Thomas was the gentleman in the service department who helped me on 12-30-2024 and he was polite and pleasant. My issue is with your mechanics and the appointment service, why did I even make an appointment? All in all I spent 5 hrs in the lobby to get my car serviced. And the mechanics left my car full of dirty hand prints and smudges all over my wildshield and windows. Zero starts for the service. 4 stars for Thomas. More

My experience with Findlay Toyota was great! Tommy Win did an outstanding job getting me into the exact vehicle I wanted. Thank You! Tommy Win did an outstanding job getting me into the exact vehicle I wanted. Thank You! More

Vehicle delivered on time. Good communication throughout the process. Discount applied as promised with reasonable pricing. Good communication throughout the process. Discount applied as promised with reasonable pricing. More

Sneaky non trust worthy people from the sales side and financial services! Especially the financial person. Having credit score of 820, he got me in with BofA loans 8.27%! Extremely upset back next day as financial services! Especially the financial person. Having credit score of 820, he got me in with BofA loans 8.27%! Extremely upset back next day ask why. Toyota finance was 5.99%! He’s in someone’s pocket! Be careful! Extremely bad taste. Stay away from this dealership! More

Thank you Xavier for being so kind and helpful! It’s always a great time bringing my car in whether I wait inside, or for the first time I used the shuttle. All around a great experiences! It’s always a great time bringing my car in whether I wait inside, or for the first time I used the shuttle. All around a great experiences! More

Ethan Plott was exceptional in my recent service on January 2nd. He texted me at 6:40 am to let me know they were going to start looking at my Venza. He texted and called me personally during the day t January 2nd. He texted me at 6:40 am to let me know they were going to start looking at my Venza. He texted and called me personally during the day to keep me updated. At the end of the day, he made me very happy with the outcome of my service. More

Way over priced on service fees and charges and parts. I felt totally ripped off and will NEVER be bringing my truck back there for a quote or any service at all. Complete rip off for servuce and parts. I felt totally ripped off and will NEVER be bringing my truck back there for a quote or any service at all. Complete rip off for servuce and parts. More

Great! Although the issues we had have yet to be resolved..... we really had a good experience at Findley Toyota! Mikaila was very helpful and followed t Although the issues we had have yet to be resolved..... we really had a good experience at Findley Toyota! Mikaila was very helpful and followed through with everything just as she said she would! And believe me that was so refreshing in this crazy time in which we are living. If we are ever able to buy a new vehicle.....although Mikaila is not in sales it is because of her that we would purchase a Toyota she definitely represents TOYOTA in a positive way More

A $99 diagnostic fee, for something I diagnosed myself? Absurd. “Recommending” $1k in services on a truck that only has 40k miles? Flat out insulting. Either this dealership thinks women car owners are dum Absurd. “Recommending” $1k in services on a truck that only has 40k miles? Flat out insulting. Either this dealership thinks women car owners are dumb and can make easy money off them, or the service department only cares about upselling to make profit. More

Very pleasant and helpful. The appointment started. On time and ended even sooner than promised. The appointment started. On time and ended even sooner than promised. More