Findlay Subaru Prescott

SERVICE ORIENTED Staff is excellent....they are very focused on why you walked through the door...they make you feel right at home... Good listeners and follow throug Staff is excellent....they are very focused on why you walked through the door...they make you feel right at home... Good listeners and follow through on what they say they will do.... I love my Crosstrec and this dealership... Great overall service!!!! Highly recommend for new or pre-owned.... Great variety of product....you will leave very happy!!! More

Excellent customer service Robert and Miguel have both helped us on separate occasions and each time their service has been exceptional and Findley's pricing is much better then Robert and Miguel have both helped us on separate occasions and each time their service has been exceptional and Findley's pricing is much better then other Subaru dealerships More

Deceitful, dishonest, inept!!!! Would have given 0 stars if possible! First, even though a deal was offered, car damage was not disclosed until I looked it up on carfax. Stayed with Would have given 0 stars if possible! First, even though a deal was offered, car damage was not disclosed until I looked it up on carfax. Stayed with them even though this was major red flag. Agreed to test drive...drove 30 miles to dealer and no one was there, waited, called and texted...finally found out I had to go next door to try and find salsesman...after 40-45 minutes left to go home....Was told the car was in good condition and had passed a 120 pt inspection...took to a mechanic who said the struts needed to be replaced at about $800.00. They were not willing to lower price or repair struts themselves. BUYER BEWARE AT FINDLAY MOTORS! More

GREAT TO WORK WITH--NEGOTIATE IN EARNEST! I WAS VERY HAPPY WORKING WITH "WILLIAM AND NICOLE VINSON "AT FINDLAY SUBARU IN PRESCOTT, AZ" I AM WRITING THIS AFTER READING A CUSTOMER THAT SOMEONE I WAS VERY HAPPY WORKING WITH "WILLIAM AND NICOLE VINSON "AT FINDLAY SUBARU IN PRESCOTT, AZ" I AM WRITING THIS AFTER READING A CUSTOMER THAT SOMEONE WAS DISSATISFIED BECAUSE THE DEALERSHIP WOULD NOT GIVE UP $800 DIFFERENCE. MY OPINION IS THAT HE WAS NOT INTERESTED IN BUYING BUT JUST BEING HARD TO DEAL WITH. FINDLAY AND I WERE $700 DIFFERENT AND I 0FFERED TO SPLIT THE DIFFERENCE AND I AM IN MY DREAM CAR--2018 SUBARU CROSSCKEK. SOME DEALERSHIP ARE OUT THERE TO GET ALL THEY CAN--HOWEVER THERE ARE DEALERS OUT THERE THAT REALLY WANT TO DEAL HONESTLY--I BELIEVE THAT FINDLAY SUBARU IS ONE OF THOSE COMPANIES. More

Web Buying Experience Tried buying our first Car in Prescott Arizona at Findlay Subaru Prescott. Send a message via email web site and spelled out my requirements didn’t Tried buying our first Car in Prescott Arizona at Findlay Subaru Prescott. Send a message via email web site and spelled out my requirements didn’t want to waste their time or mine and did not want to play any games. I selected a car from their inventory supplied them with VIN and asked if they could do the new car at invoice price. I supplied the following info on my trade; make, model, mileage, and VIN with clear title. I researched my trade and was firm on a price for my trade and would pay the remainder in cash. I received a phone from dealer web staff that they could meet my requirements with the except of the price for my trade due to they needing to see and inspect it. We planned to meet the next morning at the dealership so they could inspect my car and see the clear title. My wife and I arrived at the dealer on time and requested the reps I talked to only to find out they were not available. Another Salesman requested our names and stated he would be right back with the paper work. I told him I was not happy with this situation of dealing with another sales representative. We were then greeted by the General Manager of the dealership and I voiced my concerns to him. He assured me they would do all they can to earn my business. To make a very long story short. After three days of negotiation, I lowered my price on my trade in and we were then about $700.00 to $800.00 difference from completing the deal. Sorry to say, the General Manager stated he couldn’t do it. I stated that he was willing to loss the deal over $700.00 to $800.00 and he stated “Yes”. So, the moral to my story is don’t waste your time like I did and don’t do any negotiating through their Web Site. More

Happy Camper Just leased a new 2018 Forester from Will Vinson. Very pleasant and hassle free experience. The entire staff at Findlay's is very professional. They a Just leased a new 2018 Forester from Will Vinson. Very pleasant and hassle free experience. The entire staff at Findlay's is very professional. They all made the process enjoyable.. More

HASSLE FREE AND GOOD PEOPLE I PURCHASED A 2018 SUBARU FROM FINDLAYS WITH NICOLE AND WILL. BEST EXPERIENCE OF EVER IN PURCHASING A CAR. THEY ARE NOT THE USUAL CAR DEALERS THAT PRE I PURCHASED A 2018 SUBARU FROM FINDLAYS WITH NICOLE AND WILL. BEST EXPERIENCE OF EVER IN PURCHASING A CAR. THEY ARE NOT THE USUAL CAR DEALERS THAT PRESSURE AND MAKE IT A HASSLE TO HAVE IT DONE. I RECOMMEND THEM 100%. THANKS NICOLE, WILL AND THE REST OF THE STAFF. RON PFEIFFER More