Go see Rebecca at Findlay Subaru! The team there made us feel welcome. They treated my family very well. Thank you guys again.

I have had to utilize Subaru dealerships in North Carolina, Arizona, and California due to a significant amount of travel for work. the "franchise " dealership FINDLAY Subaru Prescott is hands down the absolute WORST EXPERIENCE EVER. I have been dealing with a mechanical problem with a 2024 outback touring for years and per usual this dealership was not only useless in providing ways to get a solution but they lack an ability to provide customer service ( this can simply be a smile) which was not present on any of the 15 employees present on 3/16/2026 at 1:30 this team lacks empathy, ability to be present, and common courtesy standard. they need a full spectrum training on how to simply treat other humans with respect! when I provided feedback to the dealership via the survey they text I was called by an employee at the dealership and practically yelled at and told to never come back. I sure hope they record calls and listen to this, locate the employee and fire them immediately. I hold a very high level position in the town of Prescott, AZ and I will definitely be sharing my experience with my friends, family and local businesses and community!

Troy was so friendly and addressed all of our needs while my husband and I were there to buy a new car:) We traded in our Outback for a new Forester and everything went so smooth! All the interactions we had with everyone involved in dealing with us was a pleasure.

It was fantastic to work with Jason‘s team. Matt and Pauley. There was no pressure. I felt very comfortable when I first walked into the door love the music. It’s very lighthearted and easy-going. One of the best experiences I’ve had purchasing a car.

This dealership is friendly and knowledgeable about the cars they sell! This is my second car and I’ll be back when it’s time for a trade in. Thanks you to the entire team! Especially Gabe M. And of course Pauline M!

The sales team provided 5-star service from the beginning to the end. Gabe, Bobby. John, Pauly, and Micheal in the service department were all professional and made my buying experience the best! I highly recommend Findlay Subaru to anyone looking for new or used vehicle. Top of class sales experience!