Findlay Subaru Prescott

Outstanding service staff The service provided me by Robert Frank (service manager) and Lohnie Boggs (parts manager) was exemplary! They both took ownership of my automobile The service provided me by Robert Frank (service manager) and Lohnie Boggs (parts manager) was exemplary! They both took ownership of my automobile problem and fixed it. Kudos to Robert and Lohnie More

Fantastic service Ever since this dealership was purchased from Tim’s there has been significant and continual improvement in service and personnel. I have recommended Ever since this dealership was purchased from Tim’s there has been significant and continual improvement in service and personnel. I have recommended them several times; something I would never do with the Tim’s dealership. In fact I quit dealing with Tim’s because of their personnel and gouging tactics!! More

Excellent Customer Service We were hesitant to check out Findlay's due to a previous negative experience with previous dealership owner. However, we did due to friend's, recomme We were hesitant to check out Findlay's due to a previous negative experience with previous dealership owner. However, we did due to friend's, recommendation, and are happy to report that the difference was between night and day! From the time that we were greeted by Dawn Henkel, who was extremely pleasant and showed us the different Foresters, going through the purchasing process with Ahamed Barakath and spending time with John Van Winkle (we were impressed with his thoroughness) prior to driving away with our new Forester, we could not have been more pleased. Ahamed was professional, very knowledgeable, efficient and personable. Nice touch to introduce us to JJ, Service Advisor, everyone whom we met was positive and up-beat. We will highly recommend Findlay Subaru and Ahamed to our friends. More

Great customer service! My salesman Ahamed Barakath was outstanding! He took time to answer all my questions. I was nervous about purchasing a new car, he made this process My salesman Ahamed Barakath was outstanding! He took time to answer all my questions. I was nervous about purchasing a new car, he made this process easy. He gave me all my options and respected my time in the dealership. He was courteous and amazingly patient. Thank you for great customer service. I will recommend Findley Subaru to all my friends. My Forester is just what I was looking for and at a great price! Shout out also to Sol who took me on my test drive! He was awesome! 5 stars for Findley and their terrific staff! More

Oil Change Changed oil in 2016 Subaru Outback. Charged for 6 quarts of oil when capacity is only 5.1 quarts. Also charged $7.80 per quart which is over counter c Changed oil in 2016 Subaru Outback. Charged for 6 quarts of oil when capacity is only 5.1 quarts. Also charged $7.80 per quart which is over counter container price versus bulk rate of $6.00 per quart. Questionable business practice. More

Service Staff are efficient and professional. Service superior. They took my car right in and gave me a beautiful loaner vehicle while my car was serviced. Staff are efficient and professional. Service superior. They took my car right in and gave me a beautiful loaner vehicle while my car was serviced. More

Stress less dealer visit From the time I called to schedule the maintenance service to picking up my car, I was impressed with the friendliness and efficiency of the Suburu st From the time I called to schedule the maintenance service to picking up my car, I was impressed with the friendliness and efficiency of the Suburu staff. I will definitely return to the dealer to have any work done. Absolutely no complaints! More

Friendly professional and honest! We were interested in the 2019 Outback and Justin Pettycrew showed us what we wanted to see. He is very professional and completely honest. We were gi We were interested in the 2019 Outback and Justin Pettycrew showed us what we wanted to see. He is very professional and completely honest. We were given a fair trade in price and finance details. He went over options to save us money. We were not pressured in any way. We knew whatever we decided he would be okay with. We highly recommend Findlay dealership. They are honest,friendly, and professional. What more can you ask for? More

Painless to buy a used car I called ahead to make sure the used car on the website was still available. Yes the car was available and they would put it to the side for me to s I called ahead to make sure the used car on the website was still available. Yes the car was available and they would put it to the side for me to see that day since I was driving 130 miles to see the car. When I arrived The car was clean and had my name on it to show me. My sales rep, Michael Fister, was friendly, outgoing and answered all my questions. I had no hassles and no problems purchasing the car that day. The purchase was smooth and painless. More

Recall & tire rotation In and out in no time flat! Friendly employees. Brought my puppy in with me & they all loved him, played with him & gave him treats! Cost for tire rot In and out in no time flat! Friendly employees. Brought my puppy in with me & they all loved him, played with him & gave him treats! Cost for tire rotation less than quotes I received from other garages. Oil change price is also competitive. No price gouging here! More