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Findlay Subaru Prescott
Prescott, AZ
227 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 227 reviews
December 11, 2019
Being new to the area, I looked at reviews for the closest Subaru dealerships. It was significantly farther to travel to Findlay in Prescott, but I am glad I chose them. Very pleased with JJ and the S closest Subaru dealerships. It was significantly farther to travel to Findlay in Prescott, but I am glad I chose them. Very pleased with JJ and the Service Dept. We’ve had 8 Subarus over the years, and the right dealership makes all the difference! More
by Happy with service
Employees Worked With
JJ Walz
December 03, 2019
It was a long service at 30,000 miles Got a loner car It was a long service at 30,000 miles Got a loner car gratis They were friendly and helpful Glad that one is done as it was expensive but got a ca It was a long service at 30,000 miles Got a loner car gratis They were friendly and helpful Glad that one is done as it was expensive but got a card for a free car wash More
by Old Lady
Employees Worked With
Cashier was stoic , JJ Walz
November 30, 2019
My salesperson was patient and helpful with me while I took time to make a decision on which car was right for me. Driving 3 different vehicles in a snow storm. Efficient process, my financial person John took time to make a decision on which car was right for me. Driving 3 different vehicles in a snow storm. Efficient process, my financial person John, was as pleasant and efficient as my Salesperson Joe. Best and quickest car buying experience. More
by K. Quigley
Employees Worked With
Joe Myers, John Ward, Ahamed Barakath, John Van Winkle, Jason Jenkins, Casey Hines
October 26, 2019
Excellent experience Fair, friendly, accommodating service. The dealership’s no pressure, helpful approach Impressed us. Everyone we came in contact extended a warm smile Fair, friendly, accommodating service. The dealership’s no pressure, helpful approach Impressed us. Everyone we came in contact extended a warm smile and welcoming experience. We would refer family and friends to this dealership without hesitation. More
by Marty M
Employees Worked With
Ryan Ray, Mark Falk
October 26, 2019
Friendly, Knowledge, Low Pressure This is a very pleasant dealership to come to. I have gotten maintenance and oil change services several times here and they have good availability fo This is a very pleasant dealership to come to. I have gotten maintenance and oil change services several times here and they have good availability for appointments and are pretty quick. The waiting area is very nice, comfortable chairs and a some snacks and cold water. Test driving is an easy process. The employees are very knowledgeable about their products and are happy to answer any questions. They make buying a vehicle low stress. Everyone in the building seems to be happy and having a good time working there. Even the people waiting in the lobby for their vehicles to be done being serviced seem happy to be there and are usually talking about their Subarus. After buying a vehicle the specialist will go over every button in the car in detail with you and are happy to go over it more than once if you ask. They make an appointment two weeks after you purchase for you to ask any questions. And if you need something sooner, they're available. Even if you don't have any questions they still encourage you to come in. I was very happy with my experience and purchase of my Subaru, and will absolutely come here again if I need another Subaru in the future. And I will continue using them for services and maintenance. More
by Second Subaru!
Employees Worked With
Bobby Speakman
October 01, 2019
Best experience I have EVER had buying a car!Every Best experience I have EVER had buying a car! Every person involved was courteous, respectful and full of happy vibes, especially Rip Van Winkle. Ku Best experience I have EVER had buying a car! Every person involved was courteous, respectful and full of happy vibes, especially Rip Van Winkle. Kudus to all of you and I just found out 12 of my friends have Subaru’s!!! Yikes ! Prescott is Subaru friendly. More
by Terry nagel winkler
Employees Worked With
Ryan ray, John Van Winkle, Ryan Ray, Mark Falk, Jason Jenkins, Joe Porto, Sol Noor
September 09, 2019
Excellent First oil change on new vehicle. Service rep was superior, service superior and everything done in a timely manner. Nice to have service department First oil change on new vehicle. Service rep was superior, service superior and everything done in a timely manner. Nice to have service department open on Saturdays! More
by Banjo
Employees Worked With
Miguel Antillon
September 05, 2019
Replace battery My experience was very positive. I didn’t have an appointment but they got me in quickly anyway. My battery exceeded the 36 month warranty by six mo My experience was very positive. I didn’t have an appointment but they got me in quickly anyway. My battery exceeded the 36 month warranty by six months. I was hoping for some pro-rated credit which usually comes with batteries that exceed the replacement term. However, I was told that the new dealership owner no longer had a relationship with the battery manufacturer, so I might not get any pro-ration. I left for lunch and within about 15 minutes of my return, my car was ready. I was given a credit for my old battery that would have been equivalent to the pro-ration credit, had it still been in effect. I was very satisfied with the quality and speed of service and the kindliness and understanding of the service staff. More
by Stork
Employees Worked With
Miguel Antillon
September 04, 2019
Terrific Service We had the best service from Ahamed. He was very knowledgeable about the cars he is selling. It was a great experience. Sol did a wonderful job going We had the best service from Ahamed. He was very knowledgeable about the cars he is selling. It was a great experience. Sol did a wonderful job going over the features of the vehicle. We would be happy to recommend Findlay Subaru of Prescott to all of our friends and family. John VW was great as well. More
by Nikki
Employees Worked With
Ahamed Barakath, John Van Winkle, Sol Noor
August 30, 2019
Outstanding service staff The service provided me by Robert Frank (service manager) and Lohnie Boggs (parts manager) was exemplary! They both took ownership of my automobile The service provided me by Robert Frank (service manager) and Lohnie Boggs (parts manager) was exemplary! They both took ownership of my automobile problem and fixed it. Kudos to Robert and Lohnie More
by Colby, G.
Employees Worked With
Lohnie Boggs, Keily, Robert Frank
