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Findlay Subaru Prescott
Prescott, AZ
228 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 228 reviews
March 31, 2020
Extraordinary from beginning to end. Total customer satisfaction is top priority. Thank you Findlay Subaru. The best in Yavapai County. Knowledgeable and courteous at all times. satisfaction is top priority. Thank you Findlay Subaru. The best in Yavapai County. Knowledgeable and courteous at all times. More
by Joep0423
Employees Worked With
John Ward , Bobby Speakman, John Van Winkle, Jason Jenkins, Robert Frank, Sol Noor
March 29, 2020
Excellent customer service Smooth transition. Excellent customer service. Great buying experience. Staff is well knowledged. Processs was quick and simple. Would highly recommen Smooth transition. Excellent customer service. Great buying experience. Staff is well knowledged. Processs was quick and simple. Would highly recommend to family and friends. Comfortable atmosphere. More
by Slindee
Employees Worked With
Matt, Dawn, John Van Winkle
March 23, 2020
Service department made it quick and easy to get out of there after getting brake pads replaced, would definitely recommend this dealership and their service department they were EXTRAORDINARY!!! there after getting brake pads replaced, would definitely recommend this dealership and their service department they were EXTRAORDINARY!!! More
by Manuel
Employees Worked With
Jesus Soria
March 23, 2020
Everyone we encountered at the dealership were great! I scheduled an appointment and they were waiting for us at the door! All went easy and we got a great car. scheduled an appointment and they were waiting for us at the door! All went easy and we got a great car. More
by cuervocarol
Employees Worked With
Greg and John Van Winkle were super!, Joe Porto, Michael Fister, JJ Walz
February 24, 2020
Fantastic Matt was great not pushed like other salesman. John Vanwinkle was super helpful explaining all options on the car. Finance department was superb not pushing options. We will do business again. Tha John Vanwinkle was super helpful explaining all options on the car. Finance department was superb not pushing options. We will do business again. Thank you so much. Happy wife happy life More
by Jimpalumbo
Employees Worked With
Matt in sales????????, John Van Winkle
February 17, 2020
I am very happy with your service and greatly appreciate all the help you have given me with all the features of my wonderful Forester. all the help you have given me with all the features of my wonderful Forester. More
by rjelm365
Employees Worked With
Ahamed Barakath, John Van Winkle, Dawn Henkel
February 13, 2020
Finally got in to this device department to take care of three recalls . Initial service appointment was cancelled because they said Subaru did not ship parts . Ok I get that , called the following week and three recalls . Initial service appointment was cancelled because they said Subaru did not ship parts . Ok I get that , called the following week and still no parts ! I asked if they could call me when the parts arrived ? They said no they couldn’t !! That is poor service . So I called in every week until they had the parts Meanwhile I called other service dealers and they all had the parts available , next time I will be driving 90 miles for my device . Initial service time was 9:30 should be complete by noon Car was not ready till 1:45 More
by Tconn
Employees Worked With
JJ
January 20, 2020
The staff were approachable and helpful. Waited for vehicle to be serviced. Nice facilities with coffee, tea, water and snacks. Issues discovered during service were brought to my attention. vehicle to be serviced. Nice facilities with coffee, tea, water and snacks. Issues discovered during service were brought to my attention. More
by Stephanie
Employees Worked With
I don’t remember their names.
January 01, 2020
Personal attention. No pressure. Willingness to spend the time necessary. Corporate interest expressed. Paperwork is a little heady, as is typical. Good, simplified, worthy experience 🤗🎆 time necessary. Corporate interest expressed. Paperwork is a little heady, as is typical. Good, simplified, worthy experience 🤗🎆 More
by ColleenHeart4homes
Employees Worked With
John Ward, Justin Pettycrew
January 01, 2020
Friendly, professional, never pressured, genuine, efficient and very attentive! Javon took amazing care of us! We were so happy to keep our business in our hometown. Thank you Findlay & Javon efficient and very attentive! Javon took amazing care of us! We were so happy to keep our business in our hometown. Thank you Findlay & Javon More
by New Subaru owners
Employees Worked With
Javon Frink
