Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Findlay Subaru Prescott
Prescott, AZ
227 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 227 reviews
September 01, 2024
Robert was the absolute best…on the phone and at the service desk. He patiently hears your concerns, and keeps you informed on service progress and outcome. service desk. He patiently hears your concerns, and keeps you informed on service progress and outcome. More
by bobrobj
Employees Worked With
Robert Frank
August 16, 2024
Great team that cares for what you need and can afford. Love my new Subaru and look forward to working with them in the future. Love my new Subaru and look forward to working with them in the future. More
by AZKayaker
Employees Worked With
Keegan Yount, John Van Winkle, Justin Pettycrew
July 26, 2024
I brought my Outback in to the service department for a small oil leak. After 4 months & many mishaps Findley Suburu ended up putting in a engine! A week later, I returned my Outback because of engine ligh small oil leak. After 4 months & many mishaps Findley Suburu ended up putting in a engine! A week later, I returned my Outback because of engine light & other that lit up. I now do Not trust my Outback because of the shoddy work that has been done. The GM promised me a check for monies owed to me and a couple of proposals for me to review in getting me in a newer model Outback. That was mid June, so he asked me to wait until the end of the month. It's now July 26th and I have not received any of what was promised! I love my Outback and was looking forward to buying a newer model. I'm very frustrated and apprehensive about buying from them and having to take a car back to the service department. This is no way to treat the customers or any way for repeat business! More
by deborahbaileyfaria
Employees Worked With
Davis
July 17, 2024
The entire process was quick and easy. Our salesman, Keegan, did an outstanding job keeping us informed and working with us. The entire team was courteous and worked hard to make our car b Our salesman, Keegan, did an outstanding job keeping us informed and working with us. The entire team was courteous and worked hard to make our car buying experience easy. Overall, it was a great day. More
by marionoden
Employees Worked With
Keegan Yount, John Van Winkle
March 07, 2024
Everyone I dealt with was extremely helpful. The overall knowledge of the product inventory was excellent. The only negative experience was the time waiting to speak with the finance departmen The overall knowledge of the product inventory was excellent. The only negative experience was the time waiting to speak with the finance department. I believe it would be very advantageous to to your customers to have more than one finance specialist working at one time. More
by patconm1
Employees Worked With
Keegan Yount 10, Bobby Speakman, John Van Winkle, Mark Falk, Jesus Soria
January 30, 2024
Great Customer Service and process in purchasing vehicle. This my fourth vehicle from them and always use them for service and parts. I was hoping for more on my trade for being a repeat customer. I was told This my fourth vehicle from them and always use them for service and parts. I was hoping for more on my trade for being a repeat customer. I was told I could basically get what the going rate was. I Realize they need to make money but when I saw it advertised for thousands more than I was given, it was kinda upsetting. Other than that, I will always use them for parts and services and recommend them highly to anyone wanting to purchase a vehicle… More
by Iamsam
Employees Worked With
Rebecca McClure, John Van Winkle, Jesus Soria, John Ward
