Findlay Lincoln

Service was fast and done well. Service tech was terrific and went extra step of providing.breakdown on upcoming maintenance requirements for planning purposes. Service tech was terrific and went extra step of providing.breakdown on upcoming maintenance requirements for planning purposes. More

The staff is very friendly and professional. Alan is a great salesman. He was able to show me the cars that had the features I mostly wanted. I found a great Aviator right away!!! Alen and Jeff Alan is a great salesman. He was able to show me the cars that had the features I mostly wanted. I found a great Aviator right away!!! Alen and Jeff were able to complete the deal right away!!! I arrived at 1 pm on a Saturday and drove away in my new Aviator at 5 pm!!! More

The service department has always been very consistent and considerate to their customers and I appreciate their honesty. and considerate to their customers and I appreciate their honesty. More

Title: Look no Further and Experience the Exceptional Service at Findlay Lincoln Henderson 2024 Lincoln Nautilus Premier II I recently had the pleasure of experiencing outstanding service at Findlay Service at Findlay Lincoln Henderson 2024 Lincoln Nautilus Premier II I recently had the pleasure of experiencing outstanding service at Findlay Lincoln Henderson, and I can confidently say that no other dealership compares in terms of pricing, customer service, and genuine care for their customers. From start to finish, every member of the team went above and beyond to ensure my satisfaction. First and foremost, I must commend Charlene, the Internet Director, for her exceptional assistance throughout the process and genuine commitment to customer satisfaction. Charlene was prompt, courteous, and extremely knowledgeable about the inventory and pricing options. Took the time to listen attentively to my needs and concerns, offering invaluable insights and advice every step of the way. Charlene made the entire experience seamless and stress-free, guiding me through with professionalism and a genuine desire to help. Cheryl, the Concierge, From the moment I expressed interest in a vehicle online, Cheryl reached out to me promptly, demonstrating her dedication to ensuring a seamless and personalized experience. Her professionalism and efficiency set the tone for a positive interaction. Kairo, Sales Consultant, was an absolute pleasure to work with. From the moment I stepped onto the lot, I was greeted with warmth and professionalism, setting the tone for an outstanding customer experience. Kairo's approach to sales was refreshingly different. Instead of bombarding me with technical jargon and overwhelming features, he took the time to explain every detail of the vehicle in a manner that was clear and easy to understand. His depth of knowledge about the vehicle was impressive, and he patiently answered all of my questions, ensuring that I felt confident and informed. I appreciated his transparency and honesty throughout the process. While I did not have the opportunity to work directly with Silas, even in his absence, his influence on the team was palpable. The enthusiasm and dedication with which the team spoke of him reflected his commitment to excellence and customer care. Kimball, Finance Manager, was instrumental in securing a financing option that fit my budget and preferences. He explained all the details clearly and patiently answered all my questions, making the financial aspect of the transaction straightforward and hassle-free. Jeff, Sales Manager, leads by example with his commitment to excellence and customer satisfaction. He ensured that all aspects of my experience exceeded expectations. In an industry where honesty can sometimes be hard to come by, it was refreshing to encounter a dealership that prioritizes transparency and integrity above all else. The staff at Findlay Lincoln Henderson exemplify these values in every interaction, creating a positive and trustworthy environment for their customers. Compared to competitors like BMW, Genesis, Audi, Acura, and Mercedes, Findlay Lincoln Henderson stands out as a beacon of excellence in the luxury car market. Their commitment to quality, customer service, and overall satisfaction sets them apart and ensures that once you've experienced the Findlay Lincoln Henderson difference, you'll never look back. Overall, my experience at Findlay Lincoln Henderson was nothing short of exceptional. The team's commitment to providing top-notch service, combined with their genuine care and attention to detail, sets them apart from other dealerships. If you're in the market for a luxury vehicle I wholeheartedly recommend Findlay Lincoln Henderson to anyone in search of a superior dealership experience! More

Everything was great until I had 2 separate charges on the same day for 1 service I lost 33000 points for 1 oil charge now I have take time to deal with the service department to get my points back extrem the same day for 1 service I lost 33000 points for 1 oil charge now I have take time to deal with the service department to get my points back extremely disappointed😞 considering going elsewhere in the future More

Keith exhibited professionalism toward my service experience. My vehicle (Mercury Marauder) was repaired and returned in a timely manner experience. My vehicle (Mercury Marauder) was repaired and returned in a timely manner More

Did not plan to spend 60K. Absolutely best sales and close deal. Allan best sales person. He sold this amazing car. They dealt with me. Absolutely best sales and close deal. Allan best sales person. He sold this amazing car. They dealt with me. More

The person who help us was very nice, but the car wash was not good, the navigator was not properly wiped that we have to asked for a rag because it was dirty and lots of spots on the mirror and we have t was not good, the navigator was not properly wiped that we have to asked for a rag because it was dirty and lots of spots on the mirror and we have to do long driving so it was not safe. More

Giovanni was the the best customer service I ever had for a vehicle and I’ve been to GMC and dodge dealership. He was kind, courteous, and he communicated effectively. Thank you for the best service ever, an a vehicle and I’ve been to GMC and dodge dealership. He was kind, courteous, and he communicated effectively. Thank you for the best service ever, and the help in finding answers for my car! More

Austin is amazing! !! And will keep using service department because of him. However, I have had my oil changed numerous times in the past and have never been approac !! And will keep using service department because of him. However, I have had my oil changed numerous times in the past and have never been approached by a sales person. Also, calls and messages left go unanswered. More