Findlay Cadillac

Joe at Findlay did a great job servicing my XT5. Key to me, outside of competent mechanics, is good communication. Joe followed up throughout the maintenance to keep me apprised of status. He also Key to me, outside of competent mechanics, is good communication. Joe followed up throughout the maintenance to keep me apprised of status. He also worked hard at keeping my bill as low as possible - greatly appreciated! More

Sharon is always on top of her game when it comes to supplying a loaner vehicle when your personal vehicle is in for service......outstanding customer service! supplying a loaner vehicle when your personal vehicle is in for service......outstanding customer service! More

I truly hate these rating deals and I usually don’t fill them out but Justin deserves it, The service we received from Justin was the best we have ever received I have purchased over fifty cars and trucks i them out but Justin deserves it, The service we received from Justin was the best we have ever received I have purchased over fifty cars and trucks in my lifetime. More

Andrea was very helpful in the service department. Got my car fixed the same day. Smooth experience. Got my car fixed the same day. Smooth experience. More

My experience with Courtney and Findlay Cadillac from the beginning until driving my new Cadillac CT5 home was A+. I suggest anyone considering purchasing a new vehicle see Courtney at Findlay Cadillac befor beginning until driving my new Cadillac CT5 home was A+. I suggest anyone considering purchasing a new vehicle see Courtney at Findlay Cadillac before making a final decision. More

Awesome staff, friendly and efficient! I’ve bought two SUVs from them. Love Findlay Cadillac I’ve bought two SUVs from them. Love Findlay Cadillac More

Great service always. Bryan is helpful and knowledgeable. I highly recommend Findlay Cadillac. They are the best. Bryan is helpful and knowledgeable. I highly recommend Findlay Cadillac. They are the best. More

Do not use this dealership's service department for anything. This was the worst experience I have ever had at any dealership. Took them 5 days to look at my car then another 5 days to diagnose the p anything. This was the worst experience I have ever had at any dealership. Took them 5 days to look at my car then another 5 days to diagnose the problem and fix it. Lack of communication and disrespectful communication I received from this dealership was a huge problem. The problems I had with no communication or outrageous responses forced me to call Cadillac customer service and open a file with them. Once this was completed and Cadillac corp. was involved, I finally got a call from service manager. Again do not use them for anything. I will never go back here. More

Great dealership to work with! Adrian was very knowledgeable and easy to work with. He also made the delivery process very simple. Adrian was very knowledgeable and easy to work with. He also made the delivery process very simple. More

I've been buying cars for over 25 years and have overall considered myself pretty lucky. I'd seen the worst and ended up with transactions I didn't regret. But my recent experience of getting a Cadillac a considered myself pretty lucky. I'd seen the worst and ended up with transactions I didn't regret. But my recent experience of getting a Cadillac at Findlay blew me away. My salesman, which I don't even like calling him that, he was like a consultant, Ryan Maggio made the process so pleasant and easy from start to finish I thought I was hallucinating. In less than 15 minutes he found me my dream vehicle (2024 Caddy XT5) and we were rolling down the 215. He also took the time to set up both my phones on the console and introduce me to ALL the technology. He told me when I go back to get my DMV paperwork from them in two weeks to keep notes of any questions so he can answer them or fix any of the options I didn't know how to use. He then briefly handed me off to Steve Hoffman the Finance Manager who was honest, straightforward, pleasant and made me feel completely comfortable with what I was signing on for. I've had 15 years in finance and went in prepared for the typical hard sell, xx negotiating we are all used. Nope. There was NONE of that. I left with peace of mind, a full tank of gas and a week later, not a drop of buyers remorse. I cannot recommend Findlay Cadillac and it's staff enough. Do yourself a favor and start with them before you go anywhere else! More