Steven Hoffman

Dealership was very helpful and attentive. I visited from out of state and they were very accommodating and communicative prior to my visit. I visited from out of state and they were very accommodating and communicative prior to my visit. More

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Loved my salesman Anthony Johnson provided great service and worked hard to get me a great deal. Love my 2023 Cadillac CT 5. But the detailing job was poor. Recommend Anthony Johnson for your next automobi and worked hard to get me a great deal. Love my 2023 Cadillac CT 5. But the detailing job was poor. Recommend Anthony Johnson for your next automobile purchase. More

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Friendly. Informed. Prompt. Fine experience. Kevin and Steve reviewed my options and transactions were timely. Informed. Prompt. Fine experience. Kevin and Steve reviewed my options and transactions were timely. More

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I’ve bought a lot of cars through the years and can honestly say that this dealership is truly top-notch. The entire store had a kind and welcoming attitude. People obviously like working at Findlay an honestly say that this dealership is truly top-notch. The entire store had a kind and welcoming attitude. People obviously like working at Findlay and are happy to help. More

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Awesome attention to detail, before and after the sale. My husband and I bought cars, so Justin spent a large part of his day with us. He even brought in lunch for us, first time EVER a car salesman has d My husband and I bought cars, so Justin spent a large part of his day with us. He even brought in lunch for us, first time EVER a car salesman has done that. He is patient and very knowledgeable about Cadillac vehicles. Highly recommend you ask for his help when you’re shopping for a new car More

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I want to share my experience to caution others. Although I personally completed all the purchase paperwork, Mr. Hoffman entered everything under my husband’s name only. When I raised the issue and Although I personally completed all the purchase paperwork, Mr. Hoffman entered everything under my husband’s name only. When I raised the issue and provided clear proof of my involvement and completion of the documents, he attempted to dismiss my concerns and even suggested I had not completed the paperwork at all. This behavior felt not only dismissive but gaslighting—an attempt to make me doubt my own actions despite the evidence. Thankfully, I have the documentation to prove what actually happened. A dealership should respect all parties involved in a purchase and handle paperwork accurately. In this case, that standard was not met, and I left feeling disrespected and disregarded. Now, the dealership will have to defend evidence to the contrary in a court trial. More

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I've been buying cars for over 25 years and have overall considered myself pretty lucky. I'd seen the worst and ended up with transactions I didn't regret. But my recent experience of getting a Cadillac a considered myself pretty lucky. I'd seen the worst and ended up with transactions I didn't regret. But my recent experience of getting a Cadillac at Findlay blew me away. My salesman, which I don't even like calling him that, he was like a consultant, Ryan Maggio made the process so pleasant and easy from start to finish I thought I was hallucinating. In less than 15 minutes he found me my dream vehicle (2024 Caddy XT5) and we were rolling down the 215. He also took the time to set up both my phones on the console and introduce me to ALL the technology. He told me when I go back to get my DMV paperwork from them in two weeks to keep notes of any questions so he can answer them or fix any of the options I didn't know how to use. He then briefly handed me off to Steve Hoffman the Finance Manager who was honest, straightforward, pleasant and made me feel completely comfortable with what I was signing on for. I've had 15 years in finance and went in prepared for the typical hard sell, xx negotiating we are all used. Nope. There was NONE of that. I left with peace of mind, a full tank of gas and a week later, not a drop of buyers remorse. I cannot recommend Findlay Cadillac and it's staff enough. Do yourself a favor and start with them before you go anywhere else! More

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Ordered a 2025 Escalade IQ (executive package) from Findlay Cadillac Henderson Q1 2024. No updates from salesperson regarding delivery until day before it arrival to dealership.. Scheduled appt righ Findlay Cadillac Henderson Q1 2024. No updates from salesperson regarding delivery until day before it arrival to dealership.. Scheduled appt right away, went in to sign paperwork & take delivery. Sat over 2hrs waiting for documents (cash deal), factory protective wrap still on many items throughout interior (not big deal), tire jack & wireless headsets that come standard with executive package were/are missing......get in the vehicle to finally head home before noticing vehicle only @ 8% charge (empty tank, barely enough to make it home). Extremely poor service all around especially considering $160k+ purchase! More

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My experience with Findlay Cadillac in Henderson was outstanding. After several not-so-good experiences with other dealers selling online, Findlay's no-nonsense, no-xx approach was a very welcomed chang outstanding. After several not-so-good experiences with other dealers selling online, Findlay's no-nonsense, no-xx approach was a very welcomed change. The sales consultant, Adrian, took fantastic care to exceed my expectations, was careful not to overpromise, and appeared fully empowered to complete the transaction as we had agreed from the start. Steven handled the financial side with experience and knowledge and, after the transaction was complete, the paperwork arrived promptly at our local DMV. I would highly recommend this dealership and will definitely consider purchasing another vehicle from Findlay and Adrian. More

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We recently had our first experience with Findlay Cadillac. The best part of our time at Findlay Cadillac was our salesman, Anthony Johnson. Anthony was outstanding from the start. He was personab Cadillac. The best part of our time at Findlay Cadillac was our salesman, Anthony Johnson. Anthony was outstanding from the start. He was personable and professional. Anthony was knowledgeable and went out of his way to ensure our questions and concerns were dealt with quickly. If he didn’t have the answer he went and got it for us. I have purchased over 50 vehicles in my lifetime and Anthony’s customer service was easily in the top 3 of all those car buying experiences. The rest of the staff at Findlay Cadillac were professional and courteous and added to the warmth at the dealership. If you visit Findlay Cadillac, we highly recommend you seek out Anthony. You will be amazed. More

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