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Fields Chrysler Jeep Dodge RAM Asheville
ASHEVILLE, NC
626 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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626 Reviews of Fields Chrysler Jeep Dodge RAM Asheville
May 13, 2014
Amazing Jeep, Fantastic Price, Superb Dealer! Buying a car is usually so darn stressful ... But that wasn't the case at all when I spent an afternoon with Heath Payne at Skyland Automotive. He wa Buying a car is usually so darn stressful ... But that wasn't the case at all when I spent an afternoon with Heath Payne at Skyland Automotive. He was awesome, and incredibly informative, and just altogether friendly and helpful in every way. No pressure, no stress. Just a fun, easygoing time. And of course you're always thinking that in the end you'll get hammered by the price — but in this case I was floored for just the opposite reason: the deal I got was way better than I expected. And wrapping it all up was simple as could be. Just a fantastic car-buying experience. Highly recommended! More
by MichaelJeep
May 02, 2014
Review This dealership is very nice. The salesman Brad Belcher was very courteous and professional . I would highly recommend this business. We had requests This dealership is very nice. The salesman Brad Belcher was very courteous and professional . I would highly recommend this business. We had requests and they all were met. More
by Bandelero64
Employees Worked With
Brad Belcher
May 02, 2014
Great New Vehicle Purchase This is the second Dodge Ram purchase we have made with Skyland Automotive. Jeremy Shea was our salesperson for this last purchase and we were very p This is the second Dodge Ram purchase we have made with Skyland Automotive. Jeremy Shea was our salesperson for this last purchase and we were very please with the whole new vehicle purchase process. Jeremy was very helpful and had everything prepared and ready to go when we arrived to pick up the truck. He worked with us in getting the accessories we wanted installed and made sure we had a rental vehicle for our use until the truck was ready. Very good experience. More
by lheatherly
Employees Worked With
Jeremy Shea
May 01, 2014
Ken Bradenburg is a great customer service person When I called to make an appointment to possibly have our starter changed on our 2002 Dodge,I spoke to Ken Bradenburg. He asked me what the problem wi When I called to make an appointment to possibly have our starter changed on our 2002 Dodge,I spoke to Ken Bradenburg. He asked me what the problem with our Dodge Caravan was.I told him it didn't always start the first time you tried. Sometimes it took 3-4 tries before we could get it going. He was very nice and talked to me about the problem and told me to ask for him when we came in.When my husband and I arrived with the car ,we asked for Ken and once again ,he was attentive,interested and kind. We are elderly and he made every effort to help us and to make us feel comfortable.We left the car and Ken was very up front with us,he told us that if the problem was the starter ,they would have to order one for us. He said he would call after the car was checked by a mechanic,which he did.Ken told us we had an oil leak which we knew about, he said the car started right up ,so they asked us to leave it over night. Ken kept us appraised throughout, he told us what it would cost to fix both the oil leak and for the new starter. When we picked up the car the price was incorrect. Ken spent a half hour getting the bill straight so that we paid the quoted fee. If we ever have a problem with the car,It's Ken I will ask for. I can't say how the car will start and run ,because we just got it back today. More
by melodylatimer
Employees Worked With
Ken Bradenburg
April 30, 2014
Service - What Service? I brought my truck in at 11.00 am, as arranged, for a basic service and a brake check. I was told that I would be called within the hour to let me kn I brought my truck in at 11.00 am, as arranged, for a basic service and a brake check. I was told that I would be called within the hour to let me know what work would be required. After waiting an hour, we were finally given a lift downtown. I spent the rest of the day trying to find out what work was necessary and when the truck would be ready. None of my calls and messages were answered (except one) and no information was provided. Scott returned my call once but did not have any knowledge of the status of my truck. He said he would call me back in 5 minutes but he never did. We returned to the dealer at 5.00 pm and were told that the truck was being serviced. At 5.30 pm, the truck was returned. The inspection and oil change had, apparently, been completed but the brakes still needed repair. The service manager was pathetic. He said that they had three staff members out and nothing could have been done to improve the quality of service. This is a big dealership but the management of the service center is atrocious and they have no idea how to communicate. If they had explained about their staff shortage in the first place, I could have taken my business elsewhere and would have not wasted my whole day. This is not an acceptable quality of service from a main Dodge dealership. I suggest you take your business elsewhere as my usual experience of Dodge dealerships is very positive. More
by Kenross
Employees Worked With
Scott Colette
April 19, 2014
Purchase of New Dodge Grand Caravan I was contacted about my interest in trading for a new vehicle. My wife and I were received by a freindly and welcoming Sales Department staff. I was contacted about my interest in trading for a new vehicle. My wife and I were received by a freindly and welcoming Sales Department staff. This continued through our entire experience. Our Sales representative was Brad Belcher. Brad impressed us as being honest, helpful, and obviously intent on working with us to get the best purchase satisfactory to us and to Skyland. We ended with a better purchase than we had expected. We would definitely return to Skyland again and will recommend Brad as the contact person bar none. We greatly appreciate the experience and the positive outcome resulting in our purchase. Theron & Sandy Rumsey More
by theronrumsey
Employees Worked With
Brad Belcher
April 19, 2014
Jeremy made the purchase process a easy and quick. I have never had a car purchase go so smooth. I would go back to this dealership and was impressed with Jeremy and also Harrison. They brought the ca have never had a car purchase go so smooth. I would go back to this dealership and was impressed with Jeremy and also Harrison. They brought the care to me and the whole transaction was done on the phone in <5 minutes. Wow! More
by mtow
Employees Worked With
Jeremy Shea
April 17, 2014
Stellar! I just bought my second vehicle from Skyland Atuomotive and let me tell you Jeremy made the process so easy. Everything was ready by the time I got th I just bought my second vehicle from Skyland Atuomotive and let me tell you Jeremy made the process so easy. Everything was ready by the time I got there! Outstanding service and a Stellar group to work work with! Sam and Jeremy went above and beyond to meet my expectations! If your looking to purchase a vehicle without the hassle of the " car sales pressure" go see Jeremy! Great guy and so easy to work with! I give the folks at Skyland Auto an A+++! More
by amberfisher33
Employees Worked With
Sam King, Jeremy Shea
April 16, 2014
Brad Belcher Was very pleased with the price of the car. Everything about the car was explained to me.Brad was very kind and helpful in answering all my questions. Was very pleased with the price of the car. Everything about the car was explained to me.Brad was very kind and helpful in answering all my questions. I would go back to buy my next car there. Very friendly atmosphere. Thanks again Brad. More
by debplem
Employees Worked With
Brad Belcher
April 14, 2014
1st New Car Purchase The reason i have gave such a all around great rating on everything from the car to the service of Skyland Automotive .Will be because i was taking ca The reason i have gave such a all around great rating on everything from the car to the service of Skyland Automotive .Will be because i was taking care of the time i stepped in the door till the time i left with a new 2014 Chrysler 200. I had been to 4 dealerships in the past week and Brad Belcher from Skyland Auto helped me and put me in a great car. I had a few obstacles but brad helped me get through all of them to purchase my car . I highly recommend if buying a new car to visit Brad Belcher at Skyland automotive. the interior is roomy, classically simple, and quiet. Could not be happier with this car! More
by nichole1
Employees Worked With
Brad Belcher
