Fields Chrysler Jeep Dodge RAM Asheville
ASHEVILLE, NC
Filter Reviews by Keyword
By Type
612 Reviews of Fields Chrysler Jeep Dodge RAM Asheville
Sam King is the reason I buy cars here! Although I have no complaints at all about the overall services provided by Skyland Automotive (I have never given them a rating less than the highest Although I have no complaints at all about the overall services provided by Skyland Automotive (I have never given them a rating less than the highest available on every survey. I have purchased three cars from Sam and have always felt like a king myself when in his presence. Even though this dealership seems to have cornered the market on sincerely friendly personnel, Sam is the top dweller in the top drawer! He is a fine person and I have never felt like he has been anything but totally honest with me. I know that is high praise indeed for the way most people regard car salesmen, but Sam works hard to earn and deserve such adulation. I know I'm not the only buyer who keeps coming back to Sam for he has a long list of repeat customers who remember his type of service and keep coming back to him. If you're looking for a new car, especially a Mercedes, Chrysler, Mazda, or Mitsubishi, it will be worth your time to drive out of your way past other dealership offering these brands to deal with Sam King. You could not do better. More
The most helpful dealer I worked with I was looking to lease a 2014 jeep grand cherokee Overland. I Checked all the dealers within 200 miles radius. non of them except Skyland were able to I was looking to lease a 2014 jeep grand cherokee Overland. I Checked all the dealers within 200 miles radius. non of them except Skyland were able to find the exact vehicle with great price for me. I am so pleased working with Mr, Brad Belcher and Mr Dwayne Streetman, they made unbelievable deal happen when almost most banks turned us down due to our status (working visa) in the United States. Thank you Skyland, ill be back for my next vehicle. More
They almost killed my parents My parents went in for a oil change and tire rotation. They were told that they need brakes but the dealership said they did not have time to put them My parents went in for a oil change and tire rotation. They were told that they need brakes but the dealership said they did not have time to put them on that day. My parents left with the 02 dodge truck, about 2 miles away the front tire came off and shot across Patton av, hit a truck bounced back and hit a car. I am so glad they did not get on the highway. It would have been so much worse. The dealership gave them a car to drive, after my parents ask over and over for a truck, they did give them one to drive....took to long...they said they fixed every thing and it is at the body shop now....we will see....I will update when they get it back. More
Best Experience Car Shopping The staff at Skyland Automotive understood my needs and concerns when looking for the right vehicle I would be happy in. They spoke with me over the The staff at Skyland Automotive understood my needs and concerns when looking for the right vehicle I would be happy in. They spoke with me over the phone since I live an hour and half away and gave me lots of options to think about before I arrived. They let me look at every vehicle I wanted no matter the time. They were not pushy and not "salesman", they were friends helping me choose. Love this dealership. More
Trade from 2007 E-class to 2012 E-class Went to Skyland Automotive to get the annual North Carolina inspection for my 2007 Mercedes E-class with over 120,000 miles. In the past year I was r Went to Skyland Automotive to get the annual North Carolina inspection for my 2007 Mercedes E-class with over 120,000 miles. In the past year I was required to replace several parts out of warranty and it was quite costly. Talked with Jeremy Shea who sold the 2007 E-class to me in 2008 with less than 3000 miles. This was the 3rd car I had purchased through Jeremy. Told him that I thought it was time to look for something new and did he have a "Good Deal' like last time. Skyland was still in its Memorial Day special and Jeremy was able to find a 2012 Mercedes E-class in excellent condition with less than 12000 miles. I got a very good price on the 2012 with maintenance agreements and a fair price for my trade in. As always, Jeremy was professional and a pleasure to work with. This is now the 4th car I have purchased from Skyland Automotive and the 4th car through Jeremy. I highly recommend both the dealership and Jeremy. More
Great sales team, great service! We wanted the new 2014 Jeep Cherokee and went online to the Jeep website to "build our own". There were a few details we were not budging on. When we We wanted the new 2014 Jeep Cherokee and went online to the Jeep website to "build our own". There were a few details we were not budging on. When we went to the dealership we were warmly greeted by Brad Belcher and we began telling him what we wanted. They did not have a Cherokee on the lot with our specifications, nor did they have one at a dealership nearby. Brad offered to order us one directly from the factory with our exact specifications. We went for it and we couldn't be happier! Brad was great communicating with us throughout the entire process and the sales team got us a price better than the internet. We are telling all of our friends and family that we highly recommend Brad and Skyland Automotive!!! More
Amazing Jeep, Fantastic Price, Superb Dealer! Buying a car is usually so darn stressful ... But that wasn't the case at all when I spent an afternoon with Heath Payne at Skyland Automotive. He wa Buying a car is usually so darn stressful ... But that wasn't the case at all when I spent an afternoon with Heath Payne at Skyland Automotive. He was awesome, and incredibly informative, and just altogether friendly and helpful in every way. No pressure, no stress. Just a fun, easygoing time. And of course you're always thinking that in the end you'll get hammered by the price — but in this case I was floored for just the opposite reason: the deal I got was way better than I expected. And wrapping it all up was simple as could be. Just a fantastic car-buying experience. Highly recommended! More
Review This dealership is very nice. The salesman Brad Belcher was very courteous and professional . I would highly recommend this business. We had requests This dealership is very nice. The salesman Brad Belcher was very courteous and professional . I would highly recommend this business. We had requests and they all were met. More
Great New Vehicle Purchase This is the second Dodge Ram purchase we have made with Skyland Automotive. Jeremy Shea was our salesperson for this last purchase and we were very p This is the second Dodge Ram purchase we have made with Skyland Automotive. Jeremy Shea was our salesperson for this last purchase and we were very please with the whole new vehicle purchase process. Jeremy was very helpful and had everything prepared and ready to go when we arrived to pick up the truck. He worked with us in getting the accessories we wanted installed and made sure we had a rental vehicle for our use until the truck was ready. Very good experience. More
Ken Bradenburg is a great customer service person When I called to make an appointment to possibly have our starter changed on our 2002 Dodge,I spoke to Ken Bradenburg. He asked me what the problem wi When I called to make an appointment to possibly have our starter changed on our 2002 Dodge,I spoke to Ken Bradenburg. He asked me what the problem with our Dodge Caravan was.I told him it didn't always start the first time you tried. Sometimes it took 3-4 tries before we could get it going. He was very nice and talked to me about the problem and told me to ask for him when we came in.When my husband and I arrived with the car ,we asked for Ken and once again ,he was attentive,interested and kind. We are elderly and he made every effort to help us and to make us feel comfortable.We left the car and Ken was very up front with us,he told us that if the problem was the starter ,they would have to order one for us. He said he would call after the car was checked by a mechanic,which he did.Ken told us we had an oil leak which we knew about, he said the car started right up ,so they asked us to leave it over night. Ken kept us appraised throughout, he told us what it would cost to fix both the oil leak and for the new starter. When we picked up the car the price was incorrect. Ken spent a half hour getting the bill straight so that we paid the quoted fee. If we ever have a problem with the car,It's Ken I will ask for. I can't say how the car will start and run ,because we just got it back today. More