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Fields Chrysler Jeep Dodge RAM Asheville

ASHEVILLE, NC

4.8
625 Reviews

255 Smokey Park Highway

ASHEVILLE, NC

28806

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625 Reviews of Fields Chrysler Jeep Dodge RAM Asheville

January 16, 2015

Great place to buy a vehicle. What a great experience on purchasing a truck. My salesman, Brad Belcher, made this the best vehicle buying experience I have ever had. Brad answered More

by Ram16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Belcher
Jan 21, 2015 -

Fields Chrysler Jeep Dodge RAM Asheville responded

Thank you very much for taking the time to post your review about your experience with Skyland Auto Group, and our Sales Associate Brad Belcher. We really appreciate your business, and are happy to hear you and your wife had a positive experience purchasing your new vehicle. We wish you many safe and fun travels on the road. Thanks again, Stephanie Miller Internet Marketing Coordinator at Skyland Auto Group

December 01, 2014

Great Experience After a few less than stellar experiences at dealerships in Asheville, I came to Skyland Automotive to look for a lease. The salesperson, Brad, was f More

by scott.ostrander.50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Belcher
November 21, 2014

Best car buying experiance I've ever had! Brad Belcher and the whole team at Skyland Automotive made my recent Jeep purchase wonderful! I am very particular about the car buying process, and More

by chucktown107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Belcher
Nov 26, 2014 -

Fields Chrysler Jeep Dodge RAM Asheville responded

Thank you for writing a great review about your experience at Skyland and Brad! We really appreciate your feedback. Have a great holiday and enjoy your new Jeep! Stephanie Internet Marketing Coordinator at Skyland Auto Group

November 10, 2014

The most horrible experience I've ever had I brought my Jeep in because at times it would start. I never received a call so two days later I called to see what was going on. They said it was do More

by tanyac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Grant
Nov 11, 2014 -

Fields Chrysler Jeep Dodge RAM Asheville responded

Dear Tanya, My apologies for the issue on the billing. I did review it and speak with Grant about the coding as we do perform our brake jobs under a different code than "C" to apply a discount. This was a n oversight and mix up as he is a new employee and the matter has been reviewed with him. The labor you mentioned was a charge of $394.51 not $450. The discount coding would have and should have been a labor charge of $319.99 for both. We have mailed you a refund check for the issue in the amount of $74.51. Again, and always we appreciate your business and urge you to advise us up front of any concerns so that we can correct an error or mistake if one is made. Please call me if there are any other issues that need to be resolved. Regards and again, my apologies, Matthew Garren Service Manager for Chrysler Jeep Dodge Ram 828-667-5213, Ext. 247

November 02, 2014

Purchased used Toyota truck. After six weeks of researching and test driving various makes/models and visiting numerous dealers, I drove 94 miles to the Skyland Auto Group. Their More

by fredc224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan Perkins, Scott Wright, Skeeter Coin
Nov 03, 2014 -

Fields Chrysler Jeep Dodge RAM Asheville responded

Thank you for writing a review about your experience at Skyland Auto Group. We really appreciate your feedback, and we're happy to hear you enjoyed your interaction with Skeeter. She does a great job! Hope you are enjoying your truck. All the best, Stephanie Miller Internet Marketing Coordinator at Skyland Auto Group

October 12, 2014

New Car This is by far the best dealership to purchase or lease a car. They are not pushy and the friendliest sales force I have seen. More

by julie.scheitler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skeeter Coin
Oct 30, 2014 -

Fields Chrysler Jeep Dodge RAM Asheville responded

Thank you for your great review! We are happy to hear you had a positive experience at our dealership - and with Skeeter. Take care, Stephanie Internet Marketing Coordinator At Skyland

October 06, 2014

great experience thank you!! This was our second time purchasing from Skyland. We had great experiences both times. Big thanks to Brad Belcher and Dewayne Streetman for all your h More

by cparker01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Belcher, Dwayne Streetman
September 27, 2014

Pleasant experience through and through Car buying for me is next to going to the dentist. I have to do it but I don't like it one bit. In fact, I always dread it. It was no different whe More

by Keith Pope
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Belcher
September 18, 2014

Brad Belcher is the BEST! I've purchased probably 25 new cars in my life, and have dealt with every imaginable sort of nonsense thrown at me by salespeople and their sales mana More

by troutjock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Belcher, Dwayne Streetman
September 01, 2014

Diehard Durango Once I decided to go with the 2014 Durango AWD RT, I contacted Heath Payne at Skyland. He was great! He spent countless hours searching for the exact More

by SSpatafore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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