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Fields Chrysler Jeep Dodge RAM Asheville

ASHEVILLE, NC

4.8
619 Reviews

255 Smokey Park Highway

ASHEVILLE, NC

28806

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619 Reviews of Fields Chrysler Jeep Dodge RAM Asheville

February 04, 2015

Excellent. No pressure, very helpful. Rob did a great job helping us out. No pressure, very friendly. Excellent experience. This is my second vehicle from this dealership. I'll come her More

by tm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Denardo
February 03, 2015

Dwayne Streetman - great and honest customer service! Dwayne Streetman is great to work with. He always aims to please and is kind, caring and fair. He goes out of his way to answer all questions no mat More

by Chef Judi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Streetman
January 31, 2015

Worth driving 700 miles! Every 3 years we trade our commercial fleet of Dodge Ram 3500's in. Every 3 years I search the web for trucks with the specific features we need and c More

by LeserrasTransport
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Streetman, Skeeter Coin
January 26, 2015

Absolutely thrilled! This dealership did things right! We had some issues with this last vehicle purchased but when the owner found out, he made things work out incredibl More

by Teresa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Owner, Jeremy Shea
January 16, 2015

Great place to buy a vehicle. What a great experience on purchasing a truck. My salesman, Brad Belcher, made this the best vehicle buying experience I have ever had. Brad answered More

by Ram16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Belcher
Jan 21, 2015 -

Fields Chrysler Jeep Dodge RAM Asheville responded

Thank you very much for taking the time to post your review about your experience with Skyland Auto Group, and our Sales Associate Brad Belcher. We really appreciate your business, and are happy to hear you and your wife had a positive experience purchasing your new vehicle. We wish you many safe and fun travels on the road. Thanks again, Stephanie Miller Internet Marketing Coordinator at Skyland Auto Group

December 01, 2014

Great Experience After a few less than stellar experiences at dealerships in Asheville, I came to Skyland Automotive to look for a lease. The salesperson, Brad, was f More

by scott.ostrander.50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Belcher
November 21, 2014

Best car buying experiance I've ever had! Brad Belcher and the whole team at Skyland Automotive made my recent Jeep purchase wonderful! I am very particular about the car buying process, and More

by chucktown107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Belcher
Nov 26, 2014 -

Fields Chrysler Jeep Dodge RAM Asheville responded

Thank you for writing a great review about your experience at Skyland and Brad! We really appreciate your feedback. Have a great holiday and enjoy your new Jeep! Stephanie Internet Marketing Coordinator at Skyland Auto Group

November 10, 2014

The most horrible experience I've ever had I brought my Jeep in because at times it would start. I never received a call so two days later I called to see what was going on. They said it was do More

by tanyac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Grant
Nov 11, 2014 -

Fields Chrysler Jeep Dodge RAM Asheville responded

Dear Tanya, My apologies for the issue on the billing. I did review it and speak with Grant about the coding as we do perform our brake jobs under a different code than "C" to apply a discount. This was a n oversight and mix up as he is a new employee and the matter has been reviewed with him. The labor you mentioned was a charge of $394.51 not $450. The discount coding would have and should have been a labor charge of $319.99 for both. We have mailed you a refund check for the issue in the amount of $74.51. Again, and always we appreciate your business and urge you to advise us up front of any concerns so that we can correct an error or mistake if one is made. Please call me if there are any other issues that need to be resolved. Regards and again, my apologies, Matthew Garren Service Manager for Chrysler Jeep Dodge Ram 828-667-5213, Ext. 247

November 02, 2014

Purchased used Toyota truck. After six weeks of researching and test driving various makes/models and visiting numerous dealers, I drove 94 miles to the Skyland Auto Group. Their More

by fredc224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan Perkins, Scott Wright, Skeeter Coin
Nov 03, 2014 -

Fields Chrysler Jeep Dodge RAM Asheville responded

Thank you for writing a review about your experience at Skyland Auto Group. We really appreciate your feedback, and we're happy to hear you enjoyed your interaction with Skeeter. She does a great job! Hope you are enjoying your truck. All the best, Stephanie Miller Internet Marketing Coordinator at Skyland Auto Group

October 12, 2014

New Car This is by far the best dealership to purchase or lease a car. They are not pushy and the friendliest sales force I have seen. More

by julie.scheitler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skeeter Coin
Oct 30, 2014 -

Fields Chrysler Jeep Dodge RAM Asheville responded

Thank you for your great review! We are happy to hear you had a positive experience at our dealership - and with Skeeter. Take care, Stephanie Internet Marketing Coordinator At Skyland

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