Fields Chrysler Jeep Dodge RAM Asheville
ASHEVILLE, NC
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612 Reviews of Fields Chrysler Jeep Dodge RAM Asheville
The most horrible experience I've ever had I brought my Jeep in because at times it would start. I never received a call so two days later I called to see what was going on. They said it was do I brought my Jeep in because at times it would start. I never received a call so two days later I called to see what was going on. They said it was done. When I got there I was told nothing was found but I need back brake and rotors. I had told them JUST to check them due to the fact that they had been done in February. So my bill for brakes that they weren't suppose to fix was 507.00. The very next morning I go to start my car so I can go to work and it wouldn't start! I'm a single mother and had to find rides all weekend. I thought that a dealership had to call with a estimate I would of never told them to fix my brakes for that kind of money. They stole and took advantage of me. More
Purchased used Toyota truck. After six weeks of researching and test driving various makes/models and visiting numerous dealers, I drove 94 miles to the Skyland Auto Group. Their After six weeks of researching and test driving various makes/models and visiting numerous dealers, I drove 94 miles to the Skyland Auto Group. Their sales rep, Skeeter Golden Coin, inspite of a 31 degree day with winds gusting to 40mph, was absolutely wonderful to work with on selecting my truck. She was without a doubt the kindest, most helpful and sincere sales person I have met over my 40 years of purchasing cars. In the past I have always bought a new vehicle but was looking for a good, reliable, less expensive truck for work. Skeeter approached this transaction as though I was purchasing a $150, 000 Mercedes. If I ever get to the point I can do that, she will be the one I ask for. Greeat job. Thank you Skeeter. Fred Heyl More
New Car This is by far the best dealership to purchase or lease a car. They are not pushy and the friendliest sales force I have seen. This is by far the best dealership to purchase or lease a car. They are not pushy and the friendliest sales force I have seen. More
great experience thank you!! This was our second time purchasing from Skyland. We had great experiences both times. Big thanks to Brad Belcher and Dewayne Streetman for all your h This was our second time purchasing from Skyland. We had great experiences both times. Big thanks to Brad Belcher and Dewayne Streetman for all your help!!! More
Pleasant experience through and through Car buying for me is next to going to the dentist. I have to do it but I don't like it one bit. In fact, I always dread it. It was no different whe Car buying for me is next to going to the dentist. I have to do it but I don't like it one bit. In fact, I always dread it. It was no different when my wife and I walked on lot at Skyland Automotive. The owner John Parker is a friend of mine and one of the finest men I know, but I did not want to use that or mention it to get better service. I wanted whatever I got to be honest. Brad Belcher greeted my wife and I at the Jeep Cherokees. I am a researcher and we had narrowed our search to 3 different vehicles (Ford, Honda and Jeep), drove them and had settled on the 2015 Cherokee. Since this was my wife's car, she had picked out the "need to haves". Brad found the exact model with the options we wanted so we could test drive. Brad explained the necessary items on the car in detail before we drove. He was knowledgeable about the vehicle. He told us the usual sales stuff like I want to earn your business and I will work hard for you. What was different about the usual sales talk was I actually believed him. I am usually a skeptic when it comes to sales people but with Brad there was a feeling of earnestness. He proved that throughout the sales and buying experience. The whole process was of buying was painless, except for writing the check (that's always painful). Everyone at the dealership from the manager to Jan in finance was pleasant, respectful and appreciated our business. I would not hesitate to refer business to Brad as the salesman and to John Parker as the owner. Great people period. More
Brad Belcher is the BEST! I've purchased probably 25 new cars in my life, and have dealt with every imaginable sort of nonsense thrown at me by salespeople and their sales mana I've purchased probably 25 new cars in my life, and have dealt with every imaginable sort of nonsense thrown at me by salespeople and their sales managers. As such (and rightly or wrongly), I typically go into dealerships with my "game face" on and a "don't mess with me attitude". I have no problem demanding what I want and walking if I feel like I'm being "jacked around." I am more than pleased to report that Skyland Automotive in general, and Brad Belcher, my salesmen and Dwayne, his sales manager, simply do not play these games. They hit you right between the eyes with a fair deal and provide unflinchingly honest and courteous service from the moment that they greet you. In addition, Brad simply bent over backwards to find and to build for me the PERFECT Ram pickup truck with the right color and with all the right "goodies." Even when I was my most "edgy" during the deal, Brad's courtesy and professionalism never wavered one iota. I can say without any reservation whatsoever, that if you are interested in a Mercedes, Mazda or Chrysler product, do yourself a favor and contact Brad Belcher before you do anything else. You will save yourself a ton of footwork and heartbreak and money if you do. I am not surprised with all of the 5 star reviews that Brad has received. He is "old school" from the get-go. Most salesmen use the over-used phrase "I wanna earn your business" as just another trick in a bagful of sales toy ploys. Brad really means it. He works very hard, maintains coolness, politeness and professionalism at all times, returns phone calls in an incredibly timely fashion and is genuinely grateful when you do business with him. I simply can't say enough good things about Brad and Skyland. More
Diehard Durango Once I decided to go with the 2014 Durango AWD RT, I contacted Heath Payne at Skyland. He was great! He spent countless hours searching for the exact Once I decided to go with the 2014 Durango AWD RT, I contacted Heath Payne at Skyland. He was great! He spent countless hours searching for the exact vehicle I wanted. A great experience all around. More
Awesome service! Brad was very helpful and friendly. We left with a great family vehicle. I will tell all my friends to go see him to buy a vehicle! Brad was very helpful and friendly. We left with a great family vehicle. I will tell all my friends to go see him to buy a vehicle! More
best experience I had the best experience in buying a car today at Skyland Automotive! Heath Payne was very friendly, honest, and listened to what I wanted and could I had the best experience in buying a car today at Skyland Automotive! Heath Payne was very friendly, honest, and listened to what I wanted and could afford!! I appreciate all his help and kindness! I would highly recommend him and the Skyland Automotive team!! More
Jeremy Shea/sales associate I called Jeremy Shea about two weeks in advance of sale, informing him of what type used vehicle and price range I was considering. He kept in touch w I called Jeremy Shea about two weeks in advance of sale, informing him of what type used vehicle and price range I was considering. He kept in touch with me periodically. When I told him I was serious about purchasing a good vehicle, he located a vehicle he thought I would like. I have dealt with Jeremy Shea before and this was my third purchase with him. I highly recommend Jeremy Shea as he is an honest man with integrity, professionalism, and excellent customer service skills. Mr. Shea is patient, kind, and takes time to really listen to his clients needs. Shopping for a vehicle with Jeremy Shea"s guidance and expertise led to a very pleasant, and stress-free experience! Jeremy has been with Skyland Automotive for a number of years and I believe the company realizes what an asset he is to their company. I will definitely deal with Jeremy again should the need arise and I will recommend him highly to my friends/church family. :) More