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Fields Chrysler Jeep Dodge RAM Asheville

ASHEVILLE, NC

4.7
612 Reviews

255 Smokey Park Highway

ASHEVILLE, NC

28806

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612 Reviews of Fields Chrysler Jeep Dodge RAM Asheville

July 19, 2016

First new car.... skeeter's the best My daughter bought her first new car here, with skeeter as the salesperson. As we all know, your first time buying a new car can be scary and tedious. More

by Jeep Renegade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skeeter Coin
July 18, 2016

Would highly recommend! I just bought a car from this dealership and would highly recommend them. My sales representative, Erik Williams, was friendly, courteous and attentiv More

by HeatherW77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Williams
July 14, 2016

Great experience We bought a new Chrysler Pacifica on July 1, 2016 and had a great experience. Our sales person was Skeeter Coin and she was great. Very patient and More

by Mark2614
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skeeter Coin
July 12, 2016

Outstanding, Very helpful & personable !!!!!!! I bought a 2016 Jeep Wrangler Unlimited and Erik Williams was great to work with. He was very help and I felt like he went out of his way and worked t More

by sjkbanks2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Williams
June 25, 2016

First Rate Top Class Awesome My wife and I drove over 3 hours to get to Skyland Automotive, and it was definitely worth the trip. We purchased a 2014 Ford Mustang. From the time w More

by paul1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Belcher
Jul 07, 2016 -

Fields Chrysler Jeep Dodge RAM Asheville responded

Paul thank you so much for such a great review on your experience with Skyland. We really appreciate you taking the time to share it. We hope you are enjoying your Mustang and wish you many fun miles on the road.

May 28, 2016

Awesome My sales person Skeeter was so patient and helping me to decide which Jeep Wrangler would be best for me. I've been waiting for 30 years to buy one an More

by Pen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skeeter Coin
May 02, 2016

Overcharging Today I brought my 2015 RAM 1500 Laramie EcoDiesel, which I purchased from Skyland, in for its first oil change and service check. I had understood th More

by chrispdoc1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Feightner
May 02, 2016 -

Fields Chrysler Jeep Dodge RAM Asheville responded

Hello Chris, Our service manager and director are looking into this and they, or myself, will get back with you. I am very sorry for your frustration and for the miscommunication. Thank you. Stephanie Miller Internet Manager at Skyland Auto Group

May 04, 2016 -

Fields Chrysler Jeep Dodge RAM Asheville responded

Hello Chris, Our service manager tells me that Grant reached out to you, and your money was refunded. Please let me know if you have any more concerns. Again, we apologize for the inconvenience this has caused you.

April 26, 2016

Bought used car The dealership and salesman were really pleasant and easy to work with. We were pleased with our price and the quality of the vehicle we bought. More

by PR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen Gasbarro
April 15, 2016

Best EVER! Without a doubt, this was the easiest, most pleasant car-buying experience EVER! Rob DeNardo was my "guy" and he couldn't have been more helpful, kno More

by HappyGirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sena Allison, Robert Denardo
March 31, 2016

Upsetting My car has been in the service dept for 2 weeks now and 3 other times recently. Each week getting a different answer as to when it will be fixed--Toda More

by Rebecca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Grant
Apr 01, 2016 -

Fields Chrysler Jeep Dodge RAM Asheville responded

Hello Rebecca, I'm very sorry to hear you are going through this. Unfortunately when parts are "stuck" on a truck in another state, it is very difficult for us to find out what is going on with it. But that is no excuse - what is your last name and a phone number (you can email it to me privately) and we will have our Parts Manager get in touch with you. Thank you. Again I'm very sorry for your frustration. Stephanie Stephanie.miller@skylandauto.net

Apr 01, 2016 -

Fields Chrysler Jeep Dodge RAM Asheville responded

Hello Rebecca, I just spoke with our Parts Manager. He says that the part is being released from the vendor on the 4th of April. Our estimated ETA is April 12th. Again we are very sorry for the delay, but if we hear anything else - like if it comes in sooner - we will let you know. Thank you again and have a good weekend.

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