Fields Chrysler Jeep Dodge RAM Asheville
ASHEVILLE, NC
Filter Reviews by Keyword
By Type
612 Reviews of Fields Chrysler Jeep Dodge RAM Asheville
First new car.... skeeter's the best My daughter bought her first new car here, with skeeter as the salesperson. As we all know, your first time buying a new car can be scary and tedious. My daughter bought her first new car here, with skeeter as the salesperson. As we all know, your first time buying a new car can be scary and tedious. Skeeter made the experience less stressful with her professionalism, knowledge and kindness. She went the extra mile to get us the best deal possible. More
Would highly recommend! I just bought a car from this dealership and would highly recommend them. My sales representative, Erik Williams, was friendly, courteous and attentiv I just bought a car from this dealership and would highly recommend them. My sales representative, Erik Williams, was friendly, courteous and attentive to what I was looking for in a vehicle. On a whim I wanted to try the Dodge Charger and although it's not what I initially was looking for in a car he let me drive one. It was instant love. When my spouse and I decided we needed an AWD one so we couldn't buy the one on the lot that we liked but if he got a used one to keep us in mind, he found a brand new one for us the next day. He made the process easy and enjoyable. Everyone at this dealership is friendly but Erik made difference in why we chose to buy from Skyland Automotive. I'll be sending all my friends to him when they need a car. More
Great experience We bought a new Chrysler Pacifica on July 1, 2016 and had a great experience. Our sales person was Skeeter Coin and she was great. Very patient and We bought a new Chrysler Pacifica on July 1, 2016 and had a great experience. Our sales person was Skeeter Coin and she was great. Very patient and knowledgeable. The process went smoothly and there was no pressure at all. We would totally recommend this dealership. More
Outstanding, Very helpful & personable !!!!!!! I bought a 2016 Jeep Wrangler Unlimited and Erik Williams was great to work with. He was very help and I felt like he went out of his way and worked t I bought a 2016 Jeep Wrangler Unlimited and Erik Williams was great to work with. He was very help and I felt like he went out of his way and worked to get me the best deal possible. He was very knowledgeable, helpful and willing to show & left me test drive as many Jeeps as I needed to decide if its really what I wanted and to make sure I liked the one I bought. Erik was a very pleasant person to work with and I would highly recommend Erik Williams to everyone. From Sales to Finance to Insurance Skyland Automotive ROCKS!!!! More
First Rate Top Class Awesome My wife and I drove over 3 hours to get to Skyland Automotive, and it was definitely worth the trip. We purchased a 2014 Ford Mustang. From the time w My wife and I drove over 3 hours to get to Skyland Automotive, and it was definitely worth the trip. We purchased a 2014 Ford Mustang. From the time we pulled into the dealership and viewed their impressive amount of quality inventory, to working with sales agent Joseph Belcher, our experience was 1st Rate, Top Class. As we entered the doors of the dealership we were greeted by a friendly sales staff member who offered us complimentary soft drinks and water. The show room was immaculate and offered an impressive view of the Asheville Mountains. Our sales agent Joseph Belcher was very knowledgeable, friendly, and courteous. He listened and responded very well to our automotive needs. We highly recommend Skyland Automotive and Joseph Belcher (sales agent). Chris Jordan was also very informative as their business manager. Also Ashley Summerrow, Allstate Insurance Sales Agent, worked with us and actually gave us better insurance coverage at a better price than our previous insurance. I highly recommend Skyland Automotive. My next purchase will be with them. More
Awesome My sales person Skeeter was so patient and helping me to decide which Jeep Wrangler would be best for me. I've been waiting for 30 years to buy one an My sales person Skeeter was so patient and helping me to decide which Jeep Wrangler would be best for me. I've been waiting for 30 years to buy one and today was the best ever. Thank you skyland automotive More
Overcharging Today I brought my 2015 RAM 1500 Laramie EcoDiesel, which I purchased from Skyland, in for its first oil change and service check. I had understood th Today I brought my 2015 RAM 1500 Laramie EcoDiesel, which I purchased from Skyland, in for its first oil change and service check. I had understood that the first four of these were free. I also understood that the DEF fluid was refilled with the oil change, so as it was also time for that I asked the Service Rep to do it. He asked me if I also wanted the tires rotated and I said yes, I guess so, if they need it. The Service Rep made no mention of cost for any of these items. However, when my truck was finished he presented me with an invoice #577391 for $70.88. When I questioned it, he told me it was for two gallons of DEF at $24.35 each and $12.99 for tire rotation and air pressure check. It seems to me that customers should be told of costs before work is done. Further, on checking I find that PEAK DEF is sold in stores for $5.88 per gallon and $11.87 for a two gallon jug. That means you are charging more than four hundred percent more than the retail cost of DEF per gallon, and that is price gouging. Outrageous. Rest assured, while I will return for my free oil changes, I will ask for a written list of all costs related to anything to be done to my truck before any work is done. Further, I will not have the DEF refilled again at Skyland. Your TV sales commercials say, “No hidden fees, no funny math at Skyland.” It’s really too bad you don’t live by that rule in your service department. – 5/2/2016 More
Bought used car The dealership and salesman were really pleasant and easy to work with. We were pleased with our price and the quality of the vehicle we bought. The dealership and salesman were really pleasant and easy to work with. We were pleased with our price and the quality of the vehicle we bought. More
Best EVER! Without a doubt, this was the easiest, most pleasant car-buying experience EVER! Rob DeNardo was my "guy" and he couldn't have been more helpful, kno Without a doubt, this was the easiest, most pleasant car-buying experience EVER! Rob DeNardo was my "guy" and he couldn't have been more helpful, knowledgeable and efficient. No pressure, no slick talk. I Love love love my Chrysler Town & Country and will likely drive it into the sunset. So, don't waste your time with other car dealers in the Asheville area. Just go here and get yourself a great deal on a beautiful car. YES! Oh, and ask for Rob DeNardo! More
Upsetting My car has been in the service dept for 2 weeks now and 3 other times recently. Each week getting a different answer as to when it will be fixed--Toda My car has been in the service dept for 2 weeks now and 3 other times recently. Each week getting a different answer as to when it will be fixed--Today they told me the 26th of next month, stating the part it "stuck" in Michigan. ???? For the amount I'm paying for the part and the cost of the rental car I'm using while I'm waiting I could drive to the warehouse to get the part myself, it's just very frustrating. I don't understand and no clear answers More