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Fields Chrysler Jeep Dodge RAM Asheville
ASHEVILLE, NC
619 Reviews
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619 Reviews of Fields Chrysler Jeep Dodge RAM Asheville
November 20, 2016
2016 Mazda 6 GT I went to Skyland to Check for the 2016 Mazda 6 GT (pre certified one) and the information that was given to me regarding out of door price & conditio I went to Skyland to Check for the 2016 Mazda 6 GT (pre certified one) and the information that was given to me regarding out of door price & condition was exactly what they have promised. I have been attended by @Joseph Belcher & Chris ..... best in explaining every single detail of car ( with a tinch of Jokes... he he he ) They have completed all the process at quick pace without putting any pressure & that's the best thing.. More
by AMIT KUMAR KALWANI
Employees Worked With
Mark Miller, Chris Jordan, Joseph Belcher
November 13, 2016
Highly recommend Skeeter! Love my new Jeep! Went in to look at jeeps today. Specifically made appointment with Skeeter, based on reviews on line. Reviews are right on, she is amazing! Very pe Went in to look at jeeps today. Specifically made appointment with Skeeter, based on reviews on line. Reviews are right on, she is amazing! Very personable, not pushy, and very genuine. She took time with us all day to help wit the decision and numbers. I appreciate all the time spent and effort. I was happy to finally get into a jeep! I enjoyed my time with her and made the car buying process much more enjoyable. She even took time to walk me though the service area and show me where. To bring my car for check ups. My parents were in town and she made them feel very comfortable as well. Very happy! -Suzanne More
by Suzie Q
Employees Worked With
Skeeter Coin, Ashley Summerrow
November 04, 2016
Repeat Customer Extremely Satisfied Again! I recently purchased another Mercedes from Skyland and once again I had a great experience. I worked with Brad, Jeremy & Skeeter on this car and they I recently purchased another Mercedes from Skyland and once again I had a great experience. I worked with Brad, Jeremy & Skeeter on this car and they were all extremely helpful in getting exactly what I wanted. I live 2 hours away from Asheville and have another Mercedes dealer much closer but the level of service at Skyland makes the trip worth it every time! The team at Skyland makes car buying easy and enjoyable, the way it should be. I HIGHLY recommend shopping Skyland first because there will be no need to go anywhere else, this is truly a 5-star dealer! More
by Dan C.
Employees Worked With
Jeremy Shea, Brad Belcher, Skeeter Coin
October 25, 2016
Transmission Fluid Check Stopped by the service center 10-24-16 to have someone check my transmission fluid. The first technician I spoke with said they could check all my flu Stopped by the service center 10-24-16 to have someone check my transmission fluid. The first technician I spoke with said they could check all my fluids and when I asked about pricing he ask another technician to come over and he stated that they could not check my transmission fluid that I would need to make an appointment to get diagnostic testing that cost $89.99. The second technician was really rude and insisted that I make an appointment to get the diagnostic test done. I told him I already knew what was wrong and just needed my transmission fluid checked and he kept stating I needed an appointment. I left the dealership with no appointment and being made feeling like I was being taking advantage of because I am a women. I told my brother of the situation so he called and talked to the service manager, who did nothing. I bought my 2010 Dodge Nitro there, and definitely will not buy another vehicle from Skyland Automotive or refer anyone to them. I did call the Dodge dealership in Marion NC and they will check my transmission fluid for me with no diagnostic check. More
by dissatisfied
Employees Worked With
Kyte Ferrell, Matthew Garren
October 05, 2016
Made it work! I had a specific purchase budget. The price of the right vehicle for me was a out of reach, but they worked to make it work for within what I had to I had a specific purchase budget. The price of the right vehicle for me was a out of reach, but they worked to make it work for within what I had to spend. More
by Arx
Employees Worked With
Skeeter Coin
September 29, 2016
Horrible service We saw a vehicle we liked in their used inventory. We asked for more information and Brad Roth started corresponding with us. We live in the Raleigh We saw a vehicle we liked in their used inventory. We asked for more information and Brad Roth started corresponding with us. We live in the Raleigh area, a good 3 and half hours away, and by the time we were able to get down to Asheville it was close to a month since first contact with Brad. Throughout that period Brad contact was minimal but with quick answers either by email or txt whenever we asked about the Vehicle. We were fine with his responses during that period. We drove down one Thursday and tried to negotiate a price. He said we were way off because we asked for $5000 off and eventually we went home without the Vehicle. Two weeks later I saw that it was still available and txted Brad, to see if they would consider our offer. We got no reply. We were deciding on buying new(at another dealer) vs this used vehicle. The price difference between new and used was only $2000. We just wanted to know if they'd accept our offer of $5000 less. An answer either way would have been fine. Instead we got no response so we called directly to the dealership and explained the situation. Brad responds back rudely in an email saying that the best offer was made when we visited them. We don't really care if our offer is accepted or not but I think not responding is disrespectful and then to get a rude email is even worse. More
by shalini_vb
Employees Worked With
Brad Roth
September 28, 2016
low key, no pressure, quite effective I worked with Eric Ragan and Brittany Gortney. Having come to Skyland to look at a 2016 Mazda Miata, I was disappointed when I realized the cockpit wa I worked with Eric Ragan and Brittany Gortney. Having come to Skyland to look at a 2016 Mazda Miata, I was disappointed when I realized the cockpit was too small. I then noticed a used BMW Z-4 on the lot and inquired about it. Because Eric was busy with another customer, Brittany immediately volunteered to help me. Within minutes, the top was down and we were off for a test drive in a car I knew nothing about. Fortunately, Brittany was quite knowledgeable and essentially taught me what I needed to know while we drove. She seemed more of a car aficianado than a salesperson. Not once did she exert the slightest pressure. I returned several days later and Eric picked up where Brittany left off. He is a nice, unassuming guy. There was no pressure from him either, just decent concern that I had all of my questions answered. The rest is history. I now own the car. In sum, the internet may get you to this dealership, but it is the people there who will make you want to buy from them. More
by Rod Leffler
Employees Worked With
Brad Belcher, Brittany Gortney, Eric Ragan
September 28, 2016
Highly Recommend working with this dealership! ;) Everyone is wonderful at this location. You can tell they put their heart into what they do and honestly love it! They truly take the time to make you Everyone is wonderful at this location. You can tell they put their heart into what they do and honestly love it! They truly take the time to make you feel good about your buying decision. Plan on spending a few hours longer than what they tell you, or what you anticipated spending. It's an all day event and they are very thorough. Thanks guys! ;) More
by Josie McMillan
Employees Worked With
Brad Roth, Joseph Belcher, Tim Rutherford
September 26, 2016
not if it was the only dearlership in town pathetic service from the tech to the service manager, everyone has an excuse instead of taking ownership. Matthew Garren is the most arrogant service pathetic service from the tech to the service manager, everyone has an excuse instead of taking ownership. Matthew Garren is the most arrogant service manager I have ever met in my life. His job is customer service when things are not done correctly instead I was told he 'had things to do" and basically didn't have time for my complaints. My car was serviced and when I picked it up it was filthy with grease, once I started complaining it became everyone's else's mistake not their. More
by Tanya
Employees Worked With
grant feightner, Matthew Garren
September 24, 2016
Very consceded and not up front friendly Had to go and ask for help very frequently. Called and left messages with the sales associates multiple times with no response back or follow up like Had to go and ask for help very frequently. Called and left messages with the sales associates multiple times with no response back or follow up like they stated. Very consceded about the 5 star reviews yet belittles the customer by bragging about that. More
by Cardude
Employees Worked With
Brittany Gortney
