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Fields Chrysler Jeep Dodge RAM Asheville
ASHEVILLE, NC
626 Reviews
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626 Reviews of Fields Chrysler Jeep Dodge RAM Asheville
January 26, 2017
Great customer service This is our second time buying from Skyland Automotive and we were just as pleased as we were the first time! The salesman (Phil) and staff were thoro This is our second time buying from Skyland Automotive and we were just as pleased as we were the first time! The salesman (Phil) and staff were thorough, helpful, informative and accommodating. Even the staff we was not directly working worth were very friendly (Tom Pethtel and "Dumplin") making the overall experience and pleasant one. More
by Burrell90
Employees Worked With
Phil Smith, Mark Miller
January 22, 2017
Courteous and efficient Dealership was knowledgeable, friendly and efficient in the leasing process. Paperwork was prepared on a timely basis and pricing for the vehicle was Dealership was knowledgeable, friendly and efficient in the leasing process. Paperwork was prepared on a timely basis and pricing for the vehicle was very fair. More
by Jeepguy06ct
Employees Worked With
Mark Miller , Skeeter Coin, Ashley Summerrow
January 20, 2017
Absolutely Perfect I have not purchased a new vehicle since 1974.. I have purchased many pre owned in my live. I was not looking forward to this venture.. Did not want t I have not purchased a new vehicle since 1974.. I have purchased many pre owned in my live. I was not looking forward to this venture.. Did not want to be bothered with a dozen phone calls, high pressure, etc. I had seen Skyland's ads" We don't sell you a car we help you buy one" Yea I have heard that nonsense before, typical car dealership..... Well I WAS WRONG... They did exactly what they say in their ads. No Pressure. I came in and looked. Came back and took a test drive ( by myself which I liked...) Skeeter Coin was extremely helpful, and Dwayne Streetman..WOW He worked to find me every rebate possible, gave me a great price on the Eco Diesel Ram Big Horn Found me a deal on a set of Running Boards.. This was the best buying experience ever...Don't change a thing... You got this process RIGHT..., More
by Lee
Employees Worked With
Dwayne Streetman, Skeeter Coin
January 19, 2017
Kim Audi Q3 Everything was great but felt a bit rushed . I had no idea the dealership closed at 7pm i was running crazy trying to get there since I live 1 1/2 ho Everything was great but felt a bit rushed . I had no idea the dealership closed at 7pm i was running crazy trying to get there since I live 1 1/2 hours away. At first I was told it would have to wait until the following day and I explained that I had to wok the following day and that I had already made arrangements for a friend to drive me over and she was 45 minutes from me. We were en route so I was told to come on and we did - sale finalized but the care was not gone ovr with me which is fine, its just taking me some extra time to familiarize myself. More
by faith
Employees Worked With
Glen Gasbarro
January 19, 2017
They are an upstanding and organization. I purchased a used, low mileage, Jeep Grand Cherokee Overland from Skyland. I was seeking a specific color and options package. Skyland was one of the I purchased a used, low mileage, Jeep Grand Cherokee Overland from Skyland. I was seeking a specific color and options package. Skyland was one of the few dealerships that had one in stock. In that I live on the West Coast, I had to rely on their honesty and representations. After we came to what I believe was a very fair deal, they shipped the car to me. It arrived about a week later. It was exactly as represented except that it was missing the cargo cover. After noticing them of the deficiency, they shipped the part to me. Almost one year later, I discovered that for some unexplainable reason, the vehicle had a mismatched set of tires on it. The mismatch caused the car to become unstable under wet conditions. As a result of the discovery, I was forced to buy a complete new set of tires. I later contacted Skyland to try to learn how the vehicle passed a safety inspection with the mismatched tires on it. In that it was a year later, they were unable to reconstruct the records well enough to give me an explanation. They did however, acknowledge that the vehicle should not have been delivered to me in that condition. They volunteered, one year after the sale, to reimburse me for the cost of replacing the tires. I am very impressed the integrity of this company. More
by Bob S
Employees Worked With
Steve Gordon (GM) Five Star, Skeeter Coin, Matthew Garren
January 18, 2017
A fabulous experience! I began by calling the number on the website and asked to speak to a Sales Rep. They put me in touch with Jeremiah Siemens. Immediately, he gave me I began by calling the number on the website and asked to speak to a Sales Rep. They put me in touch with Jeremiah Siemens. Immediately, he gave me incredible customer service by asking questions and helping me get a better understanding about the type of vehicle we were looking for. He located the JEEP we had requested and began sending me all of the information that I needed. From start to finish, this experience was the best! Great prices, Great trade in value, and GREAT Customer Service! Not only did we buy one JEEP that day, but TWO! A big thanks to Jeremiah, Dwane, Brad and Mark for making our experience one to come back to. More
by bcrawford
Employees Worked With
Jeremiah Siemens
January 18, 2017
Jeep Heater Repair Having problems with wife's jeep heater. Skyland Jeep looked at it and resolved the problem quickly and professionally. Replaced water pump and temp Having problems with wife's jeep heater. Skyland Jeep looked at it and resolved the problem quickly and professionally. Replaced water pump and temp equipment . Got it as promised. Thank you Michael Ledane! More
by Denny68
Employees Worked With
Michael Ledane
January 17, 2017
Awesome car buying experience!! I worked with Jewel and her team while buying my new Dodge Challenger. They supplied a customer centric experience, from helping me find the car for m I worked with Jewel and her team while buying my new Dodge Challenger. They supplied a customer centric experience, from helping me find the car for me to financing and even post purchase follow-up. They provide a very non-pressure environment to make an educated decision on my purchase and gave me a fair trade value. I will return to them for future purchases. More
by Richard Reed
Employees Worked With
Dale Oswalt, Jewel Rose
January 14, 2017
Service Advisor, Mike LeDane, Excellent Service Service Advisor, Mike LeDane, made our service visit in Asheville with our 2015 RAM 1500 EcoDiesel Laramie so easy and comfortable, excellent service, Service Advisor, Mike LeDane, made our service visit in Asheville with our 2015 RAM 1500 EcoDiesel Laramie so easy and comfortable, excellent service, thank you! More
by chrispdoc1
Employees Worked With
Mike LeDane
December 31, 2016
Poor service center Will not ever take my vehicle again. Each time, it's a Dodge-it stays in the shop, they act like they just don't have a clue how to fix it and give me Will not ever take my vehicle again. Each time, it's a Dodge-it stays in the shop, they act like they just don't have a clue how to fix it and give me the run around when they can figure it out. That is if they are being truthful. Three trips for brakes, I fixed myself. Spent two days with them on antifreeze leak and other leaks to get nothing done and a sob story that they don't know what the problem is. Fixed the problem myself for 18 dollars. We were going to pay the $600 for the antifreeze leak. when they started this, "We are not sure what the problem is," even after I point the problem out to them and took them all day for that, that was it. I can understand a backwoods mechanic not fully knowing about various vehicle fixes, but the dealership should know their vehicles and how to fix them. You drop the ball the Skyland Dodge. More
by Matthew Garren
Employees Worked With
Micheal Ledane
