Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Fields Chrysler Jeep Dodge RAM Asheville
ASHEVILLE, NC
612 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Filter Reviews by Keyword
By Type
612 Reviews of Fields Chrysler Jeep Dodge RAM Asheville
December 06, 2016
Easiest vehicle purchase I've ever made This was by far the easiest vehicle purchase I've ever made. I currently live in indiana over 600 miles away from skyland and was still about to sign This was by far the easiest vehicle purchase I've ever made. I currently live in indiana over 600 miles away from skyland and was still about to sign a lease on a brand new 2017 ram 2500. Sam not only helped be finalize the deal from the comfort of my home by phone calls and emails but he also recommend a delivery service that was cheaper than anyone I could find plus got the vehicle to me by the next day. I would definitely recommend Sam to anyone and will be coming back to him whenever I need to purchase my next vehicle. More
by Zpearson804
Employees Worked With
Sam King
December 01, 2016
First time car buyer experience Joseph Belcher made the first time car buyer experience exciting. Joseph made the entire family feel at ease and did not try to "push" us into buying Joseph Belcher made the first time car buyer experience exciting. Joseph made the entire family feel at ease and did not try to "push" us into buying the car. I think Joseph was as excited about our daughter getting her first new car as she was !! Thank You Joseph for all that you did to make this a wonderful experience. The Mathis Family More
by Mathis.family.2016
Employees Worked With
Joseph Belcher
November 30, 2016
Great experience with Joseph Belcher Joseph helped me with my purchase of a 2014 Subaru Crosstrek. He made the car buying experience very enjoyable, and I would highly recommend working w Joseph helped me with my purchase of a 2014 Subaru Crosstrek. He made the car buying experience very enjoyable, and I would highly recommend working with him if you choose to do business with this dealership. More
by kylekranich
Employees Worked With
Joseph Belcher
November 20, 2016
2016 Mazda 6 GT I went to Skyland to Check for the 2016 Mazda 6 GT (pre certified one) and the information that was given to me regarding out of door price & conditio I went to Skyland to Check for the 2016 Mazda 6 GT (pre certified one) and the information that was given to me regarding out of door price & condition was exactly what they have promised. I have been attended by @Joseph Belcher & Chris ..... best in explaining every single detail of car ( with a tinch of Jokes... he he he ) They have completed all the process at quick pace without putting any pressure & that's the best thing.. More
by AMIT KUMAR KALWANI
Employees Worked With
Mark Miller, Chris Jordan, Joseph Belcher
November 13, 2016
Highly recommend Skeeter! Love my new Jeep! Went in to look at jeeps today. Specifically made appointment with Skeeter, based on reviews on line. Reviews are right on, she is amazing! Very pe Went in to look at jeeps today. Specifically made appointment with Skeeter, based on reviews on line. Reviews are right on, she is amazing! Very personable, not pushy, and very genuine. She took time with us all day to help wit the decision and numbers. I appreciate all the time spent and effort. I was happy to finally get into a jeep! I enjoyed my time with her and made the car buying process much more enjoyable. She even took time to walk me though the service area and show me where. To bring my car for check ups. My parents were in town and she made them feel very comfortable as well. Very happy! -Suzanne More
by Suzie Q
Employees Worked With
Skeeter Coin, Ashley Summerrow
November 04, 2016
Repeat Customer Extremely Satisfied Again! I recently purchased another Mercedes from Skyland and once again I had a great experience. I worked with Brad, Jeremy & Skeeter on this car and they I recently purchased another Mercedes from Skyland and once again I had a great experience. I worked with Brad, Jeremy & Skeeter on this car and they were all extremely helpful in getting exactly what I wanted. I live 2 hours away from Asheville and have another Mercedes dealer much closer but the level of service at Skyland makes the trip worth it every time! The team at Skyland makes car buying easy and enjoyable, the way it should be. I HIGHLY recommend shopping Skyland first because there will be no need to go anywhere else, this is truly a 5-star dealer! More
by Dan C.
Employees Worked With
Jeremy Shea, Brad Belcher, Skeeter Coin
October 25, 2016
Transmission Fluid Check Stopped by the service center 10-24-16 to have someone check my transmission fluid. The first technician I spoke with said they could check all my flu Stopped by the service center 10-24-16 to have someone check my transmission fluid. The first technician I spoke with said they could check all my fluids and when I asked about pricing he ask another technician to come over and he stated that they could not check my transmission fluid that I would need to make an appointment to get diagnostic testing that cost $89.99. The second technician was really rude and insisted that I make an appointment to get the diagnostic test done. I told him I already knew what was wrong and just needed my transmission fluid checked and he kept stating I needed an appointment. I left the dealership with no appointment and being made feeling like I was being taking advantage of because I am a women. I told my brother of the situation so he called and talked to the service manager, who did nothing. I bought my 2010 Dodge Nitro there, and definitely will not buy another vehicle from Skyland Automotive or refer anyone to them. I did call the Dodge dealership in Marion NC and they will check my transmission fluid for me with no diagnostic check. More
by dissatisfied
Employees Worked With
Kyte Ferrell, Matthew Garren
October 05, 2016
Made it work! I had a specific purchase budget. The price of the right vehicle for me was a out of reach, but they worked to make it work for within what I had to I had a specific purchase budget. The price of the right vehicle for me was a out of reach, but they worked to make it work for within what I had to spend. More
by Arx
Employees Worked With
Skeeter Coin
September 29, 2016
Horrible service We saw a vehicle we liked in their used inventory. We asked for more information and Brad Roth started corresponding with us. We live in the Raleigh We saw a vehicle we liked in their used inventory. We asked for more information and Brad Roth started corresponding with us. We live in the Raleigh area, a good 3 and half hours away, and by the time we were able to get down to Asheville it was close to a month since first contact with Brad. Throughout that period Brad contact was minimal but with quick answers either by email or txt whenever we asked about the Vehicle. We were fine with his responses during that period. We drove down one Thursday and tried to negotiate a price. He said we were way off because we asked for $5000 off and eventually we went home without the Vehicle. Two weeks later I saw that it was still available and txted Brad, to see if they would consider our offer. We got no reply. We were deciding on buying new(at another dealer) vs this used vehicle. The price difference between new and used was only $2000. We just wanted to know if they'd accept our offer of $5000 less. An answer either way would have been fine. Instead we got no response so we called directly to the dealership and explained the situation. Brad responds back rudely in an email saying that the best offer was made when we visited them. We don't really care if our offer is accepted or not but I think not responding is disrespectful and then to get a rude email is even worse. More
by shalini_vb
Employees Worked With
Brad Roth
September 28, 2016
low key, no pressure, quite effective I worked with Eric Ragan and Brittany Gortney. Having come to Skyland to look at a 2016 Mazda Miata, I was disappointed when I realized the cockpit wa I worked with Eric Ragan and Brittany Gortney. Having come to Skyland to look at a 2016 Mazda Miata, I was disappointed when I realized the cockpit was too small. I then noticed a used BMW Z-4 on the lot and inquired about it. Because Eric was busy with another customer, Brittany immediately volunteered to help me. Within minutes, the top was down and we were off for a test drive in a car I knew nothing about. Fortunately, Brittany was quite knowledgeable and essentially taught me what I needed to know while we drove. She seemed more of a car aficianado than a salesperson. Not once did she exert the slightest pressure. I returned several days later and Eric picked up where Brittany left off. He is a nice, unassuming guy. There was no pressure from him either, just decent concern that I had all of my questions answered. The rest is history. I now own the car. In sum, the internet may get you to this dealership, but it is the people there who will make you want to buy from them. More
by Rod Leffler
Employees Worked With
Brad Belcher, Brittany Gortney, Eric Ragan
