Fields Chrysler Jeep Dodge RAM Asheville

They are an upstanding and organization. I purchased a used, low mileage, Jeep Grand Cherokee Overland from Skyland. I was seeking a specific color and options package. Skyland was one of the I purchased a used, low mileage, Jeep Grand Cherokee Overland from Skyland. I was seeking a specific color and options package. Skyland was one of the few dealerships that had one in stock. In that I live on the West Coast, I had to rely on their honesty and representations. After we came to what I believe was a very fair deal, they shipped the car to me. It arrived about a week later. It was exactly as represented except that it was missing the cargo cover. After noticing them of the deficiency, they shipped the part to me. Almost one year later, I discovered that for some unexplainable reason, the vehicle had a mismatched set of tires on it. The mismatch caused the car to become unstable under wet conditions. As a result of the discovery, I was forced to buy a complete new set of tires. I later contacted Skyland to try to learn how the vehicle passed a safety inspection with the mismatched tires on it. In that it was a year later, they were unable to reconstruct the records well enough to give me an explanation. They did however, acknowledge that the vehicle should not have been delivered to me in that condition. They volunteered, one year after the sale, to reimburse me for the cost of replacing the tires. I am very impressed the integrity of this company. More

Awesome car buying experience!! I worked with Jewel and her team while buying my new Dodge Challenger. They supplied a customer centric experience, from helping me find the car for m I worked with Jewel and her team while buying my new Dodge Challenger. They supplied a customer centric experience, from helping me find the car for me to financing and even post purchase follow-up. They provide a very non-pressure environment to make an educated decision on my purchase and gave me a fair trade value. I will return to them for future purchases. More

Service Advisor, Mike LeDane, Excellent Service Service Advisor, Mike LeDane, made our service visit in Asheville with our 2015 RAM 1500 EcoDiesel Laramie so easy and comfortable, excellent service, Service Advisor, Mike LeDane, made our service visit in Asheville with our 2015 RAM 1500 EcoDiesel Laramie so easy and comfortable, excellent service, thank you! More

New car buying experience Skeeter was very patient as we worked our way thru the available inventory to make our final choice. She was very friendly and didn't blink an eye wh Skeeter was very patient as we worked our way thru the available inventory to make our final choice. She was very friendly and didn't blink an eye when we asked to see a different vehicle for the third time. Not necessarily her fault but once a decision was made, the paper work portion of the buying experience was not very efficient More

BEWARE! DO NOT BUY FROM THEM!! I hate that I have to give them even one star to review them. They are lying snakes. We have been working 2 days on a deal with these guys, gave them I hate that I have to give them even one star to review them. They are lying snakes. We have been working 2 days on a deal with these guys, gave them verbal commitment over the phone last night to Jeremiah in sales and Loyd in finance. As well as confirming we have received financing from our bank (after they jacked up our financing once we told them we had a trade they didn't like). This has shady written all over it, so many details that I would like to share. We are from Florida and thought we were coming to a place where "people go to work for you" as our salesman so slyly said. We even signed a price agreement for them 2 days ago, came to the dealership yesterday and again today but that obviously means nothing to these liars. BEWARE they do not care about you and they do not keep their word. We had check in hand, approved buyers. They sold the car we agreed on right from under us. Whoever bought the 2012 Subaru Outback 3.6r Limited on Dec 31, 2016 must have really gotten screwed by these guys sorry for them. I will never do business with them again and will tell everyone I know to stay away. More