Back

Fields Chrysler Jeep Dodge RAM Asheville

ASHEVILLE, NC

4.9
660 Reviews

255 Smokey Park Highway

ASHEVILLE, NC

28806

Directions

By Type

660 Reviews of Fields Chrysler Jeep Dodge RAM Asheville

May 23, 2017

New Jeep Bill Shea is very helpful and can get you a great deal on a car. Make sure when you come here you ask for him! More

by LindsayGotAJeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Shea
Jun 02, 2017 -

Fields Chrysler Jeep Dodge RAM Asheville responded

Thank you Lindsay! Hope you're enjoying your Jeep! :)

May 23, 2017

as-is Don't sign the as-is waiver if you buy a used car! They will not help you out if something goes wrong after you drive off the lot. They claim that ".. More

by Tacoma08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Parker, Mr. Siedenspinner
May 29, 2017 -

Fields Chrysler Jeep Dodge RAM Asheville responded

We are aware of your complaint, thank you.

May 23, 2017

They didn't sell me a car they helped me buy 1 I got there after 6 and it was spitting rain. Despite the weather Jeremy helped me find the perfect car. He and Betsy stayed late so I could go home w More

by Cynthia Israel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Shea, Betsy Woods
May 23, 2017 -

Fields Chrysler Jeep Dodge RAM Asheville responded

Hello Cynthia, Thank you for the kinds words about Jeremy and Betsy - we appreciate you taking the time to share your experience with us on Dealer Rater. Hope you are enjoying your new car!

May 22, 2017

Excellent Customer Service! I recently purchased a new Jeep Wrangler Unlimited from Skyland Automotive. The complete experience was excellent. In particular, the sales representa More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sena Allison, Joseph Belcher
May 23, 2017 -

Fields Chrysler Jeep Dodge RAM Asheville responded

Hello Steve - thank you very much for your business. Hope you are enjoying your new Jeep Wrangler. We appreciate you sharing your experience with us on Dealer Rater, and welcome to the Skyland family!

May 15, 2017

Friendly and easy to deal with. Straight to the point. Joseph was knowledgeable of his products and quick to get a response to our offer from the sales manager. Mario was eager to please. Mark, in F&I was More

by EricH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario., Joseph Belcher, Mark Miller
May 16, 2017 -

Fields Chrysler Jeep Dodge RAM Asheville responded

Thank you Eric we appreciate you writing your review - and for your business! Welcome to the Skyland family and enjoy that new truck.

May 08, 2017

Best Car Purchase Experience This was by far my best car purchase experience ever. I was very impressed by Joseph's intuitiveness and professionalism. As a woman, I have had my sh More

by Amy_R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Belcher, Tim Rutherford, Mark Miller
May 08, 2017 -

Fields Chrysler Jeep Dodge RAM Asheville responded

Hello Amy, First of all, I love that you used the word "mansplaining" in your review. As a woman who works in the automotive industry, I am very familiar with that term! I'm also happy to hear you had a positive experience purchasing your Jeep with us, and thank you very much for sharing your kind words about Joseph and our dealership. Enjoy that Jeep! All the best, Stephanie Miller Marketing Director at Skyland Auto Group

May 08, 2017

Pleasant experience! All the sales staff that I talked with were great. Sam King was great. Very friendly and no pressure. He understood that it was a process and knew More

by Michael Baker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam King, Chris Jordan, Eric Ragan, Betsy Woods
May 08, 2017 -

Fields Chrysler Jeep Dodge RAM Asheville responded

Hello Michael, Thank you for sharing your experience on Dealer Rater about the purchase of your Wrangler. Eric and Chris enjoyed working with you and we are happy to hear it was a no pressure experience. Enjoy that Jeep and welcome to the Skyland family!

May 03, 2017

"I Don't Give Reviews To Just Anyone" I don't even know where to start, except this is an amazing Dealership! Joseph Belcher is absolutely hands down the best in the business. My wife and More

by anwright73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Belcher
May 16, 2017 -

Fields Chrysler Jeep Dodge RAM Asheville responded

Thank you Antoine and Nikki - what a very nice review. We really appreciate you taking the time to share it with us online, and thank you for your business. Enjoy that new Jeep Grand Cherokee!

April 30, 2017

Unprofessional management My sales man was Tom Pethtel and he was great I couldn't ask for a better sales man. But the used vehicle had a cracked windshield in it and one of th More

by Akillatee
Recommend Dealer
No
Employees Worked With
Tom Pethtel
May 01, 2017 -

Fields Chrysler Jeep Dodge RAM Asheville responded

Good morning, My name is Stephanie Miller and I am the Marketing Director here at Skyland Auto Group. I read your review over the weekend and is very concerning to me. I am sorry that you felt the sales manager you dealt with was not up front with you, but I will definitely get to the bottom of what happened and have this addressed. This is not how we do business and we pride ourselves on being honest and forthcoming. I will get back to you on this as soon as I get more details.

May 01, 2017 -

Fields Chrysler Jeep Dodge RAM Asheville responded

Hello Trevor, I did speak with Tom and our Sales Manager about the situation so that they are aware that you were displeased with the circumstances of purchasing your vehicle. Thank you for pointing this out and although it was not the experience you were hoping for, I want to thank you for your business and for the kind words about Tom.

April 30, 2017

Amazing The dealership was great. They were incredibly nice. Joseph was my salesman and he was amazing. He helped me so much get my dream car. I can't thank h More

by Cierracheyanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Belcher
...
42
...