Fields Chrysler Jeep Dodge RAM Asheville
ASHEVILLE, NC
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619 Reviews of Fields Chrysler Jeep Dodge RAM Asheville
Outstanding service Jeremiah was the sales rep who worked with us. He took the time to understand what we were looking for and was very knowledgeable about the vehicle w Jeremiah was the sales rep who worked with us. He took the time to understand what we were looking for and was very knowledgeable about the vehicle we eventually bought from him at Skyland Automotive in Asheville. He was very professional, friendly and made sure I knew all the features of the car I was buying. I would certainly recommend Skyland and in particular, Jeremiah to anyone looking for a new vehicle. More
2017 Grand Cherokee Purchase I had a superb experience yesterday when I bought my new Grand Cherokee! I was taken great care of by all the associates that I had the pleasure to de I had a superb experience yesterday when I bought my new Grand Cherokee! I was taken great care of by all the associates that I had the pleasure to deal with, namely Jeremiah Siemens, Ky Kollar and Mark Miller. I believe I achieved the fairest possible for a new vehicle of this type and feel confident that they will take care of me in the future. They will definately be getting my referrals in the future! More
new truck purchase Fantastic Group of professionals! Neatly dressed, professional, friendly greeting with introductions of names and responsibilities, clean premises ou Fantastic Group of professionals! Neatly dressed, professional, friendly greeting with introductions of names and responsibilities, clean premises outside and inside. Everyone made sure we understood all the details of our purchase. Encouraged us to set up appointment within the week for tutorial on how to operate and maintain our new "push-button, fancy-shmancy," new Dodge Ram 1500 which we love. More
Great customer service This is our second time buying from Skyland Automotive and we were just as pleased as we were the first time! The salesman (Phil) and staff were thoro This is our second time buying from Skyland Automotive and we were just as pleased as we were the first time! The salesman (Phil) and staff were thorough, helpful, informative and accommodating. Even the staff we was not directly working worth were very friendly (Tom Pethtel and "Dumplin") making the overall experience and pleasant one. More
Courteous and efficient Dealership was knowledgeable, friendly and efficient in the leasing process. Paperwork was prepared on a timely basis and pricing for the vehicle was Dealership was knowledgeable, friendly and efficient in the leasing process. Paperwork was prepared on a timely basis and pricing for the vehicle was very fair. More
Absolutely Perfect I have not purchased a new vehicle since 1974.. I have purchased many pre owned in my live. I was not looking forward to this venture.. Did not want t I have not purchased a new vehicle since 1974.. I have purchased many pre owned in my live. I was not looking forward to this venture.. Did not want to be bothered with a dozen phone calls, high pressure, etc. I had seen Skyland's ads" We don't sell you a car we help you buy one" Yea I have heard that nonsense before, typical car dealership..... Well I WAS WRONG... They did exactly what they say in their ads. No Pressure. I came in and looked. Came back and took a test drive ( by myself which I liked...) Skeeter Coin was extremely helpful, and Dwayne Streetman..WOW He worked to find me every rebate possible, gave me a great price on the Eco Diesel Ram Big Horn Found me a deal on a set of Running Boards.. This was the best buying experience ever...Don't change a thing... You got this process RIGHT..., More
Kim Audi Q3 Everything was great but felt a bit rushed . I had no idea the dealership closed at 7pm i was running crazy trying to get there since I live 1 1/2 ho Everything was great but felt a bit rushed . I had no idea the dealership closed at 7pm i was running crazy trying to get there since I live 1 1/2 hours away. At first I was told it would have to wait until the following day and I explained that I had to wok the following day and that I had already made arrangements for a friend to drive me over and she was 45 minutes from me. We were en route so I was told to come on and we did - sale finalized but the care was not gone ovr with me which is fine, its just taking me some extra time to familiarize myself. More
They are an upstanding and organization. I purchased a used, low mileage, Jeep Grand Cherokee Overland from Skyland. I was seeking a specific color and options package. Skyland was one of the I purchased a used, low mileage, Jeep Grand Cherokee Overland from Skyland. I was seeking a specific color and options package. Skyland was one of the few dealerships that had one in stock. In that I live on the West Coast, I had to rely on their honesty and representations. After we came to what I believe was a very fair deal, they shipped the car to me. It arrived about a week later. It was exactly as represented except that it was missing the cargo cover. After noticing them of the deficiency, they shipped the part to me. Almost one year later, I discovered that for some unexplainable reason, the vehicle had a mismatched set of tires on it. The mismatch caused the car to become unstable under wet conditions. As a result of the discovery, I was forced to buy a complete new set of tires. I later contacted Skyland to try to learn how the vehicle passed a safety inspection with the mismatched tires on it. In that it was a year later, they were unable to reconstruct the records well enough to give me an explanation. They did however, acknowledge that the vehicle should not have been delivered to me in that condition. They volunteered, one year after the sale, to reimburse me for the cost of replacing the tires. I am very impressed the integrity of this company. More
A fabulous experience! I began by calling the number on the website and asked to speak to a Sales Rep. They put me in touch with Jeremiah Siemens. Immediately, he gave me I began by calling the number on the website and asked to speak to a Sales Rep. They put me in touch with Jeremiah Siemens. Immediately, he gave me incredible customer service by asking questions and helping me get a better understanding about the type of vehicle we were looking for. He located the JEEP we had requested and began sending me all of the information that I needed. From start to finish, this experience was the best! Great prices, Great trade in value, and GREAT Customer Service! Not only did we buy one JEEP that day, but TWO! A big thanks to Jeremiah, Dwane, Brad and Mark for making our experience one to come back to. More
Jeep Heater Repair Having problems with wife's jeep heater. Skyland Jeep looked at it and resolved the problem quickly and professionally. Replaced water pump and temp Having problems with wife's jeep heater. Skyland Jeep looked at it and resolved the problem quickly and professionally. Replaced water pump and temp equipment . Got it as promised. Thank you Michael Ledane! More