
Fields Chrysler Jeep Dodge RAM Asheville
ASHEVILLE, NC
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626 Reviews of Fields Chrysler Jeep Dodge RAM Asheville
Happy Camper After shopping around online I went to the dealer to look at their inventory of new Jeep Grand Cherokees a talk price. I got set up with their sales After shopping around online I went to the dealer to look at their inventory of new Jeep Grand Cherokees a talk price. I got set up with their sales man Glen Gasbarro who was very friendly and helpful. I found a vehicle on their lot that was just what I wanted. They presented me with with a no nonsense deal that not only had a fantastic sales price but they gave me a great deal on my trade in. If you want a no BS sales experience, I recommend Skyland Automotive. Happy Camper More
It was uncalled for how I was treated Very disrespectful to me during my visit. Had no customer service skills, was very unprofessional and talking down to other customers and me. I believ Very disrespectful to me during my visit. Had no customer service skills, was very unprofessional and talking down to other customers and me. I believe she should not be employed there. More
Made the car buying experience easy Just bought a new truck from Skyland Automotive and it was a pleasant car buying experience. The dealers we worked with were both extremely helpful a Just bought a new truck from Skyland Automotive and it was a pleasant car buying experience. The dealers we worked with were both extremely helpful and knowledgeable and eager to please. I never felt like I was being pressured or coerced, just accommodated and helped. Everyone stayed late to get the deal done and it was greatly appreciated. More
Unexpected customer service. While traveling on President's Day in 75 degree heat, my air conditioner started blowing hot air, making me feel ill. I called my regular dealership While traveling on President's Day in 75 degree heat, my air conditioner started blowing hot air, making me feel ill. I called my regular dealership who said they could work me in 4 days later...unacceptable! I contacted Skyland Automotive & explained my problem. Mike DeLane, the service rep, was so understanding & immediately gave me an appointment for early the next morning. Since I live an hour from this dealership, I asked if I could drop the car off as I drove through Asheville on my way home. Uncertain about traffic & whether I would arrive before the dealership closed, Mike explained several options to put my mind at ease. Mike promptly called the next morning with the diagnostic information, outlined every cost and how long the repair would take. He made my husband & me feel our car was in good hands. Even though this dealership is one hour from our home, the courtesy & peace of mind we received from Mike will make it worth the drive for us to use this dealership for all future maintenance. This dealership is courteous, efficient & do exactly what they say they will do. More
Buying a Granny Van I had been without a van for a year and my husband's truck was not big enough to haul around 5 grandkids which I did almost daily. I stopped iin late I had been without a van for a year and my husband's truck was not big enough to haul around 5 grandkids which I did almost daily. I stopped iin late one Saturday just to walk the lot and wish shop. I had someone checking out a used van for me. Even though it was near closing time. Jewel came out to check on me. I talked her ears off. I has the best time (shopping) than I had had in a long time. I took up 3 hours of her time when she could have been home. I left with a better deal on a new 2016 van than the used one I was looking to buy. I love my new friend Jewel and my Red Granny Van. More
Great Customer Service! I stopped in late Saturday evening to look at 1 specific vehicle. Ky was my salesman and he was really awesome! I drove an hour to get to the dealers I stopped in late Saturday evening to look at 1 specific vehicle. Ky was my salesman and he was really awesome! I drove an hour to get to the dealership andI came just to look, not expecting to buy anything that day but left the lot with the vehicle that I came to look at that same night! Thank you Ky for helping me get the car that I wanted! More
Just go somewhere else I guess they are just too busy. Been trying to make an appointment for weeks. Website doesn't work and called multiple times. Left multiple messages a I guess they are just too busy. Been trying to make an appointment for weeks. Website doesn't work and called multiple times. Left multiple messages and never got a call back. More
Outstanding service Jeremiah was the sales rep who worked with us. He took the time to understand what we were looking for and was very knowledgeable about the vehicle w Jeremiah was the sales rep who worked with us. He took the time to understand what we were looking for and was very knowledgeable about the vehicle we eventually bought from him at Skyland Automotive in Asheville. He was very professional, friendly and made sure I knew all the features of the car I was buying. I would certainly recommend Skyland and in particular, Jeremiah to anyone looking for a new vehicle. More
2017 Grand Cherokee Purchase I had a superb experience yesterday when I bought my new Grand Cherokee! I was taken great care of by all the associates that I had the pleasure to de I had a superb experience yesterday when I bought my new Grand Cherokee! I was taken great care of by all the associates that I had the pleasure to deal with, namely Jeremiah Siemens, Ky Kollar and Mark Miller. I believe I achieved the fairest possible for a new vehicle of this type and feel confident that they will take care of me in the future. They will definately be getting my referrals in the future! More
new truck purchase Fantastic Group of professionals! Neatly dressed, professional, friendly greeting with introductions of names and responsibilities, clean premises ou Fantastic Group of professionals! Neatly dressed, professional, friendly greeting with introductions of names and responsibilities, clean premises outside and inside. Everyone made sure we understood all the details of our purchase. Encouraged us to set up appointment within the week for tutorial on how to operate and maintain our new "push-button, fancy-shmancy," new Dodge Ram 1500 which we love. More