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Fields Chrysler Jeep Dodge RAM Asheville

ASHEVILLE, NC

4.7
612 Reviews

255 Smokey Park Highway

ASHEVILLE, NC

28806

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612 Reviews of Fields Chrysler Jeep Dodge RAM Asheville

February 20, 2017

Buying a Granny Van I had been without a van for a year and my husband's truck was not big enough to haul around 5 grandkids which I did almost daily. I stopped iin late More

by Ronda Hawk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jewel Rose
Feb 23, 2017 -

Fields Chrysler Jeep Dodge RAM Asheville responded

Ronda, I enjoyed reading your review about your new Granny Van, and your experience with Jewel. :) We appreciate the kind words and are happy to hear you had a great shopping experience. Buying a car should be enjoyable! Thank you for becoming a part of the Skyland family.

February 20, 2017

Great Customer Service! I stopped in late Saturday evening to look at 1 specific vehicle. Ky was my salesman and he was really awesome! I drove an hour to get to the dealers More

by Krystal Mullane
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ky Kollar
Feb 23, 2017 -

Fields Chrysler Jeep Dodge RAM Asheville responded

Thank you Krystal - we love hearing about experiences like yours. Enjoy that new car and thank you for your business.

February 10, 2017

Just go somewhere else I guess they are just too busy. Been trying to make an appointment for weeks. Website doesn't work and called multiple times. Left multiple messages a More

by Kyle Vermeulen
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Kyte Ferrell, Matthew Garren
Feb 10, 2017 -

Fields Chrysler Jeep Dodge RAM Asheville responded

Hello Kyle, We are sorry that you were not able to make an appointment. We now have a dedicated service advocate who is responsible for answering phones and scheduling service appointments. This was necessary due to our high volume of calls. I hope you will give us another chance to schedule your car maintenance - we would hate to lose you as a customer and would like to make it right. You can also email me at stephanie.miller@skylandauto.net with any other questions and/or concerns. Sincerely, Stephanie Miller Marketing Director

February 04, 2017

Outstanding service Jeremiah was the sales rep who worked with us. He took the time to understand what we were looking for and was very knowledgeable about the vehicle w More

by nanaray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah Siemens, Mark Miller
Feb 23, 2017 -

Fields Chrysler Jeep Dodge RAM Asheville responded

Thank you for sharing your experience with us. We appreciate your business, and for recommending us. Enjoy that new car!

February 01, 2017

2017 Grand Cherokee Purchase I had a superb experience yesterday when I bought my new Grand Cherokee! I was taken great care of by all the associates that I had the pleasure to de More

by JDEshan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah Siemens, Ky Kollar, Mark Miller
January 30, 2017

new truck purchase Fantastic Group of professionals! Neatly dressed, professional, friendly greeting with introductions of names and responsibilities, clean premises ou More

by Richard/Suzanne Armstrong
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sena Allison, Jeremiah Siemens, Jewel Rose, Mark Miller
January 26, 2017

Great customer service This is our second time buying from Skyland Automotive and we were just as pleased as we were the first time! The salesman (Phil) and staff were thoro More

by Burrell90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Smith, Mark Miller
January 22, 2017

Courteous and efficient Dealership was knowledgeable, friendly and efficient in the leasing process. Paperwork was prepared on a timely basis and pricing for the vehicle was More

by Jeepguy06ct
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Miller , Skeeter Coin, Ashley Summerrow
January 20, 2017

Absolutely Perfect I have not purchased a new vehicle since 1974.. I have purchased many pre owned in my live. I was not looking forward to this venture.. Did not want t More

by Lee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Streetman, Skeeter Coin
January 19, 2017

Kim Audi Q3 Everything was great but felt a bit rushed . I had no idea the dealership closed at 7pm i was running crazy trying to get there since I live 1 1/2 ho More

by faith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen Gasbarro
Jan 19, 2017 -

Fields Chrysler Jeep Dodge RAM Asheville responded

Pablo, we are sorry that you are unhappy with the Toyota Tacoma that you purchased from our dealership. We do perform an inspection on every vehicle we sell, but with older models, such as a 2008 with over 150,000 miles on it, it is very difficult to know what will happen after the vehicle is purchased. We took your complaint about the transmission seriously and analyzed it with our service department. We also took it over to Toyota and had their service department analyze it. Both service departments agreed the truck was operating as it should and the transmission was functioning normally for a vehicle of its age and mileage. Again, we are sorry that you are not happy with your purchase.

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