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Fields Chrysler Jeep Dodge RAM Asheville

ASHEVILLE, NC

4.8
619 Reviews

255 Smokey Park Highway

ASHEVILLE, NC

28806

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619 Reviews of Fields Chrysler Jeep Dodge RAM Asheville

March 13, 2017

Dodge Dart Joseph Belcher was AWESOME!! My husband and myself walked into the showroom floor very upset as the truck we just purchased in October was having mech More

by Jford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Belcher
March 12, 2017

Great Experience Had a very good experience with this dealership no stress was a very happy time to get a new car would recommend to anybody to buy here!!!!! More

by Love my Benz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Sellers, Skeeter Coin, Mark Miller
March 07, 2017

Love my car and the experience Joseph Belcher was very kind and got me in a car that I love!!! If you need a car definitely go to skyland automotive and definitely ask for joseph be More

by ab123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Belcher
Mar 31, 2017 -

Fields Chrysler Jeep Dodge RAM Asheville responded

Thanks for sharing your experience with Joseph and Skyland Auto Group! Appreciate your business - and we're happy you're happy! :)

March 05, 2017

Happy Camper After shopping around online I went to the dealer to look at their inventory of new Jeep Grand Cherokees a talk price. I got set up with their sales More

by Happycamper
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Glen Gasbarro
Mar 31, 2017 -

Fields Chrysler Jeep Dodge RAM Asheville responded

Thank you happy camper - no xx is how we like to do things! Appreciate the kudos.

March 02, 2017

It was uncalled for how I was treated Very disrespectful to me during my visit. Had no customer service skills, was very unprofessional and talking down to other customers and me. I believ More

by Duke2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pam Leon
Mar 02, 2017 -

Fields Chrysler Jeep Dodge RAM Asheville responded

Duke, I am very sorry you felt you were treated disrespectfully at our dealership. I'm actually very surprised about the employee you tagged - she is one of our top employees and I have only heard good things about her interactions with customers. This will definitely be addressed but please feel free to email me at stephanie.miller@skylandauto.net with more concerns/details if you would like to discuss this further.

February 28, 2017

Made the car buying experience easy Just bought a new truck from Skyland Automotive and it was a pleasant car buying experience. The dealers we worked with were both extremely helpful a More

by J&D1356
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Belcher
Mar 01, 2017 -

Fields Chrysler Jeep Dodge RAM Asheville responded

J & D - thanks for taking the time to write a review about your experience! We never try to pressure or push anyone into something they don't want, and we are happy to hear you found the right truck for you. Thank you for your business. All the best, Stephanie Miller Marketing Director at Skyland Auto Group

February 23, 2017

Unexpected customer service. While traveling on President's Day in 75 degree heat, my air conditioner started blowing hot air, making me feel ill. I called my regular dealership More

by I'm a satisfied customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike DeLane
February 20, 2017

Buying a Granny Van I had been without a van for a year and my husband's truck was not big enough to haul around 5 grandkids which I did almost daily. I stopped iin late More

by Ronda Hawk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jewel Rose
Feb 23, 2017 -

Fields Chrysler Jeep Dodge RAM Asheville responded

Ronda, I enjoyed reading your review about your new Granny Van, and your experience with Jewel. :) We appreciate the kind words and are happy to hear you had a great shopping experience. Buying a car should be enjoyable! Thank you for becoming a part of the Skyland family.

February 20, 2017

Great Customer Service! I stopped in late Saturday evening to look at 1 specific vehicle. Ky was my salesman and he was really awesome! I drove an hour to get to the dealers More

by Krystal Mullane
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ky Kollar
Feb 23, 2017 -

Fields Chrysler Jeep Dodge RAM Asheville responded

Thank you Krystal - we love hearing about experiences like yours. Enjoy that new car and thank you for your business.

February 10, 2017

Just go somewhere else I guess they are just too busy. Been trying to make an appointment for weeks. Website doesn't work and called multiple times. Left multiple messages a More

by Kyle Vermeulen
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Kyte Ferrell, Matthew Garren
Feb 10, 2017 -

Fields Chrysler Jeep Dodge RAM Asheville responded

Hello Kyle, We are sorry that you were not able to make an appointment. We now have a dedicated service advocate who is responsible for answering phones and scheduling service appointments. This was necessary due to our high volume of calls. I hope you will give us another chance to schedule your car maintenance - we would hate to lose you as a customer and would like to make it right. You can also email me at stephanie.miller@skylandauto.net with any other questions and/or concerns. Sincerely, Stephanie Miller Marketing Director

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