Fields Chrysler Jeep Dodge RAM Asheville
ASHEVILLE, NC
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612 Reviews of Fields Chrysler Jeep Dodge RAM Asheville
Great Transparent and Personable Experience A very unique dealership experience, you meet the whole staff from sales to insurance to maintenance. Very friendly and honest, very transparent abo A very unique dealership experience, you meet the whole staff from sales to insurance to maintenance. Very friendly and honest, very transparent about the sales process. More
A good experience Working with Joseph at Skyland Auto was a great experience, even though we ended up getting our car at a different dealership. Joseph worked hard to f Working with Joseph at Skyland Auto was a great experience, even though we ended up getting our car at a different dealership. Joseph worked hard to find us the car we were looking for and was flexible to fit us into his busy schedule for test drives. He was professional and personable throughout our interactions, so much so that even though we ended up getting a Nissan, I still felt compelled to share my experience. More
They didn't sell me a car they helped me buy 1 I got there after 6 and it was spitting rain. Despite the weather Jeremy helped me find the perfect car. He and Betsy stayed late so I could go home w I got there after 6 and it was spitting rain. Despite the weather Jeremy helped me find the perfect car. He and Betsy stayed late so I could go home with my new car. I really apreciated the time and effort they took. More
as-is Don't sign the as-is waiver if you buy a used car! They will not help you out if something goes wrong after you drive off the lot. They claim that ".. Don't sign the as-is waiver if you buy a used car! They will not help you out if something goes wrong after you drive off the lot. They claim that "...a vehicle purchase isn't over after you've signed all the paperwork." Trust me - it's over - you are on your own!!!! Legally, they don't have to do anything for you if you sign the as-is waiver, but morally they should. A 5-day buy back option would be a good starting place. More
New Jeep Bill Shea is very helpful and can get you a great deal on a car. Make sure when you come here you ask for him! Bill Shea is very helpful and can get you a great deal on a car. Make sure when you come here you ask for him! More
Excellent Customer Service! I recently purchased a new Jeep Wrangler Unlimited from Skyland Automotive. The complete experience was excellent. In particular, the sales representa I recently purchased a new Jeep Wrangler Unlimited from Skyland Automotive. The complete experience was excellent. In particular, the sales representative did an exemplary job. His name is Joseph Belcher. Joseph is highly attentive to details, knowledgeable and focused on responding to the needs and desires of the customer. More
Friendly and easy to deal with. Straight to the point. Joseph was knowledgeable of his products and quick to get a response to our offer from the sales manager. Mario was eager to please. Mark, in F&I was Joseph was knowledgeable of his products and quick to get a response to our offer from the sales manager. Mario was eager to please. Mark, in F&I was very pleasant. I love my new truck and the purchase was not like a root canal as some have been in the past. Great folks. More
Pleasant experience! All the sales staff that I talked with were great. Sam King was great. Very friendly and no pressure. He understood that it was a process and knew All the sales staff that I talked with were great. Sam King was great. Very friendly and no pressure. He understood that it was a process and knew I was considering other wranglers. Eric was great too. He actually owned the wrangler I was purchasing and was very helpful. Chris helped getting the deal I needed as well. Thanks Sam, Eric and Chris for everything. I would not hesitate to buy again or recommended anyone. Thanks again Sam, Eric & Chris! More
Best Car Purchase Experience This was by far my best car purchase experience ever. I was very impressed by Joseph's intuitiveness and professionalism. As a woman, I have had my sh This was by far my best car purchase experience ever. I was very impressed by Joseph's intuitiveness and professionalism. As a woman, I have had my share of not so great experiences while car-shopping in the past (lots of mansplaining, the sales person speaking to my male sidekick instead of me, etc.). I was pleasantly surprised by the way I was treated. Joseph was engaging, personable, respectful of my needs as a customer, and straightforward. I traded my car and that was also a very easy, painless process. I did not feel pressured at any point. My 2014 Jeep Patriot is everything I wanted in a car, but the customer service is what really made a difference. I will definitely contact Joseph again for any future purchases. More
"I Don't Give Reviews To Just Anyone" I don't even know where to start, except this is an amazing Dealership! Joseph Belcher is absolutely hands down the best in the business. My wife and I don't even know where to start, except this is an amazing Dealership! Joseph Belcher is absolutely hands down the best in the business. My wife and I were in the market for a vehicle after the engine on her Jeep Grand Cherokee had blown. I contacted the dealership online because I was out of town on business in North Dakota but my wife was home. I was contacted by the online sales manager who asked me several questions about what we were looking for and to set-up a time to be in. I reluctant agreed to a set time because of my absence. My wife went kicking and screaming but when she arrived it was like being a part of the family. She met with Joseph that morning with her mind set on getting another Jeep Gran Cherokee. Mind you, i was out of town and my wife would call me and send me pictures to discuss the days activities. She was kinda of bummed because she didn't think she was going to be able to get a car that she wanted. I had to remind her that this vehicle was for her and not for me. Joseph patiently guided her through the vehicle experience until she found what she wanted. Once ready to complete the deal I submitted all the necessary documentation through emails and fax. Skyland had to overnight the documentation of the contract to me to have a wet signature. My wife was able to take the vehicle with her that day and was all smiles. Did I mention also that this was deemed my wife's anniversary present as well. This is the best dealership we have ever dealt with and we encourage everyone to come here. This is the only dealership that we will ever deal with. Thank you Sklyand and especially Joseph for making this the best experience but most importantly making my Wifey happy and becoming part of our Family! Kind Regards, Antoine and Nikki Wright More