
Fields Chrysler Jeep Dodge RAM Asheville
ASHEVILLE, NC
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626 Reviews of Fields Chrysler Jeep Dodge RAM Asheville
Courteous and honest staff Sort of hard to describe a car dealership as courteous and honest, but I have to be honest here too ... I absolutely could not find a dealer in N.C. Sort of hard to describe a car dealership as courteous and honest, but I have to be honest here too ... I absolutely could not find a dealer in N.C. willing to take my 2014 Jeep as a trade. Well, Skyland in Asheville not only did, but gave me full Black Book value and not just NADA, Blue Book, or Market Offer. Granted, my vehicle was in perfect condition for the mileage (49,900), but tell me what dealer you've ever dealt with has offered Black Book for your car? Plus, the 2018 Jeep I purchased was discounted off the invoice price, making it less than what I paid for the 2014 when I bought it. Seems too good to be true? Nope ... My fiancee bought her 2018 Mercedes at Skyland and she got the same deal on her Suburu trade-in and new purchase. So yes, there is a dealer willing to give you the deal you need and should get ... Skyland in Asheville, NC. More
Great people Simply amazing!! My wife and I never owned a jeep before so from the beginning we were skeptical. What we saw in the lot looked really nice so we beg Simply amazing!! My wife and I never owned a jeep before so from the beginning we were skeptical. What we saw in the lot looked really nice so we began to browse. Of course a salesman came over and I was ready to be curt with him but much to my surprise he wasn't pushy or rude, by the way his name is KEVIN. He was the best salesman I have ever encountered, especially being new at it. So once we picked a vehicle we fell in love with, KEVIN was on top of every step from test driving to finance. The finance guy, Mark Miller, was simply amazing too. No sales tactics and no pressure. Anyway I rarely if ever write reviews but these people are more than worthy of acknowledgement. Thank you for everything More
Great experience after online search We started online as we always did, and had a great outcome. Brian Ball did a great job of getting information and quote to us, very responsive. Skeet We started online as we always did, and had a great outcome. Brian Ball did a great job of getting information and quote to us, very responsive. Skeeter Coin handled our financing and delivery, and she was careful, conscientious and helpful. Chris Jordan coordinated the process and when there were glitches made sure to get everything back on track. We couldn't be happier. No one tried to sell us something we didn't want, and made our process easy (we always shop online, then choose the dealer based on responsiveness and price). More
Best car buying experience Great dealership, Joseph was very knowledgeable, helpful and polite. He made the entire process go by so smoothly. Definitely will be sending friends Great dealership, Joseph was very knowledgeable, helpful and polite. He made the entire process go by so smoothly. Definitely will be sending friends and family to Skyland automotive. More
Very First Pleasant Experience I was DREADING trading in and buying another car(s). I've always HATED this chore. We just moved to Maggie Valley in September, so we didn't know I was DREADING trading in and buying another car(s). I've always HATED this chore. We just moved to Maggie Valley in September, so we didn't know who to trust. Since we were trading in a Dodge, we went to Skyland. Thank God we did. This was my very first pleasant experience (I'm 71 years old). We ended up buying two vehicles and couldn't be happier. EVERYONE was nice and helpful (no Razzle Dazzle, which I abhor). I have no Buyers Remorse today. That's a first. I highly recommend Skyland (Kevin, Phil, Mark and Ashley). Aside from hunger pains, this was a very painless experience. We are two Happy Campers!! More
excellent customer service, very pleasant experience I purchased my car on Saturday morning and Trey McBride made my experience so pleasant. I have referred several friends. We will continue to do busi I purchased my car on Saturday morning and Trey McBride made my experience so pleasant. I have referred several friends. We will continue to do business with this dealership from now on, our sales representative, Joe, is also a tremendous asset for this company. Needless to say I would recommend this dealership and its staff to anyone in search of a vehicle, new or previously owned. More
Excellent Experience! The salesman, Joseph Belcher was so helpful through the whole process. I was able to contact him at any time with any question or concern I had. He is The salesman, Joseph Belcher was so helpful through the whole process. I was able to contact him at any time with any question or concern I had. He is an expert Jeep man; he was able to tell me all the in's and out's of my Jeep and helped me pick out exactly what I wanted. Mark Miller was an excellent finance man. He tried his very best to find the best possible deal for me. He was super friendly and forthcoming with all of the information I needed. He was an expert in his department and made the process so much easier. I highly recommend Skyland Automotive and their team of professionals for your car buying needs!! I will always go back to Skyland anytime I am in the market for a vehicle. Also, they have a full-service garage which makes any repairs super quick and easy. I couldn't be more pleased. More
Knew their product,professional Salesperson, Jewel Rose made the whole buying process an enjoyable experience. She was knowledgeable on all cars and did her best to provide customer Salesperson, Jewel Rose made the whole buying process an enjoyable experience. She was knowledgeable on all cars and did her best to provide customer satisfaction and pair me with the perfect car. Everyone I spoke to was very helpful . This was my second car purchased at Skyland and I would definitely go back when I need my next car. More
Terrible, horrible service department! Sales staff is actually great to deal with; always feel like we get a good deal. We have purchased several vehicles with Dwayne and he is responsive Sales staff is actually great to deal with; always feel like we get a good deal. We have purchased several vehicles with Dwayne and he is responsive to work with. HOWEVER, I am extremely disappointed and frustrated with the service department! I am not certain how after so many years, Matthew Garren is still employed as the Service Dept Manager. Phone calls are never returned, impossible to call and get an update or even make an appointment. I end up just dropping by and leaving my vehicle because I can never get in touch with anyone. They've had my car for over a week and can't get anyone to call me back with an update. Sales guy even went and talked to them a few times, still nothing. For this reason alone, this will be my absolute last purchase from this dealership. I rather drive out of my way for purchasing and servicing my car than deal with Skyland any longer. More
Good Experience We found the car we were looking for online. We live in Greenville, SC about an hour away. It was worth the drive. Susan Chestnutt make our car buyin We found the car we were looking for online. We live in Greenville, SC about an hour away. It was worth the drive. Susan Chestnutt make our car buying a pleasure. We would recommend and Skyland to anyone looking for a new or used car. More