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Fields Chrysler Jeep Dodge RAM Asheville

ASHEVILLE, NC

4.8
624 Reviews

255 Smokey Park Highway

ASHEVILLE, NC

28806

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624 Reviews of Fields Chrysler Jeep Dodge RAM Asheville

October 23, 2017

Car shopping made easy I found a car I was interested in online and decided to just walk in to investigate. Joseph Belcher from sales took me on as a some-what interested c More

by threeguarddogs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Belcher, Betsy Woods
October 20, 2017

Not willing to negotiate I was given ONE bottom line $1000 off offer by Tony Sellers, then negotions abruptly stopped. It was basically a take it or leave it experience. There More

by Kelly S QUEEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony Sellers
Oct 21, 2017 -

Fields Chrysler Jeep Dodge RAM Asheville responded

The last thing we want to do is make someone mad when we give a straightforward price. Most customers tell us that they would like the best price to begin with. I'm sorry that this i is not your preferred method. When someone makes a counter offer that we can accommodate we will try our best to meet their expectations. However, we did concede to your request of two additional tires which would have come ato a acost of $652.72. mounted a balacned that was an additonal cost taht we would have had to incur. Im sorry that we culd not agree to the additional $2,500 off and the extension of the warranty by 4 years. -Tony Sellers

Oct 23, 2017 -

Kelly S QUEEN responded

Never even got to tell them that I had been in communication with Dietmar Exler, CEO and had been given an incentive to purchase a vehicle for being a loyal Mercedes-Benz customer. I'm sure they will figure it out soon!! Way to go Tony Sellers.

October 18, 2017

skyland made buying a car relatively painless. Everyone was professional, courteous, and knowledgable. Jewel was most helpful, with no pressure. She knew the car, and the process. Pleasurable ex More

by samwoodie
Recommend Dealer
Yes
Employees Worked With
Jewel Rose
October 16, 2017

Just Looking At Used Cars Joseph Is A Great Salesman He Tried To Help Me Purchase A SUV At The Time I Was Looking For A SUV I More

by SUVMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Belcher
October 13, 2017

Top notch excellent people Let me start off by saying I have never written a review of a dealership and and have bought upwards of 30 vehicles. I traveled 18 hours for this car. More

by bryan the car nut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Streetman, Joseph Belcher, Betsy Woods
October 07, 2017

Relaxed and pressure free Susan chestnut was a great help in getting me financially approved. It was short sweet and they were very honest and we loved their service. More

by Grantnc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan chestnut
October 07, 2017

Well Pleased Received warm and friendly service from all personal. Good experience while buying a new Jeep. I would recommend this dealership to anyone looking to More

by jeep=man
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skeeter Coin, Betsy Woods
October 02, 2017

Jeep Renegade Working with Susan Chestnutt and her trainee was a great experience. Ashley Summerrow was very helpful too in transferring my insurance to a new vehi More

by Aville86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Chestnutt, Ashley Summerrow, Mark Miller
September 27, 2017

THAT was easy! New Jeep, no problem. Buying a new car does not have to be a frustrating experience. Who knew? From start to finish, we were pleased with the profe More

by HappyJeepOwners
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam King, Betsy Woods
September 22, 2017

The absolute best experience I've ever had purchasing a car! This is the first time ever that purchasing a car was a wonderful experience. In years past purchasing a car from multiple dealerships from several au More

by jeffrey a dauria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Chestnutt "sales" 5+*****, Tim Rutherford, Bill Shea, Betsy Woods
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