
Fields Chrysler Jeep Dodge RAM Asheville
ASHEVILLE, NC
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624 Reviews of Fields Chrysler Jeep Dodge RAM Asheville
Car shopping made easy I found a car I was interested in online and decided to just walk in to investigate. Joseph Belcher from sales took me on as a some-what interested c I found a car I was interested in online and decided to just walk in to investigate. Joseph Belcher from sales took me on as a some-what interested customer and was very friendly and easy to work with. He was not pushy at all. Was willing to work with me over a several day period while I waited for my husband to return from out of town with the car we were interested in trading. He suggested taking the car I was interest in to my mechanic for a check over which I had intended to do anyway. The car passed with flying colors. And a deal was made. More
Not willing to negotiate I was given ONE bottom line $1000 off offer by Tony Sellers, then negotions abruptly stopped. It was basically a take it or leave it experience. There I was given ONE bottom line $1000 off offer by Tony Sellers, then negotions abruptly stopped. It was basically a take it or leave it experience. There wasn't any back and forth what so ever. Worst car dealership experience EVER!!! No red carpet treatment here. I've been treated better at a dog lot. More
skyland made buying a car relatively painless. Everyone was professional, courteous, and knowledgable. Jewel was most helpful, with no pressure. She knew the car, and the process. Pleasurable ex Everyone was professional, courteous, and knowledgable. Jewel was most helpful, with no pressure. She knew the car, and the process. Pleasurable experience. I would go back to Skyland. More
Just Looking At Used Cars Joseph Is A Great Salesman He Tried To Help Me Purchase A SUV At The Time I Was Looking For A SUV I Joseph Is A Great Salesman He Tried To Help Me Purchase A SUV At The Time I Was Looking For A SUV I Couldn't Afford The One He Showed Me If When I Get Ready To Purchase A SUV I Will Call Joseph. Thanks Joseph Ray Treadway More
Top notch excellent people Let me start off by saying I have never written a review of a dealership and and have bought upwards of 30 vehicles. I traveled 18 hours for this car. Let me start off by saying I have never written a review of a dealership and and have bought upwards of 30 vehicles. I traveled 18 hours for this car. Excellent price with the exact options/color I wanted. The true test came when there were a few body imperfections with the car upon my inspection. Some blemishes (door dings and area on front bumper that had been lightly damaged from another vehicle). They called out the body guys and had things repaired that night. The dealer provided me with another car to drive while this was being repaired (I was vacationing about an hour away). The second test came the next day when the repair on the bumper was not exactly right and Dwayane the sales manager right off the bat acknowledged the problem and was very quick to make it right. I am a car guy. This car in particular was more to me than something to get from point A to point B. This transaction was not the quickest car buying experience Ive had due to the minor problems that arose but these people are among the finest people in the business. More
Relaxed and pressure free Susan chestnut was a great help in getting me financially approved. It was short sweet and they were very honest and we loved their service. Susan chestnut was a great help in getting me financially approved. It was short sweet and they were very honest and we loved their service. More
Well Pleased Received warm and friendly service from all personal. Good experience while buying a new Jeep. I would recommend this dealership to anyone looking to Received warm and friendly service from all personal. Good experience while buying a new Jeep. I would recommend this dealership to anyone looking to buy a vehicle. More
Jeep Renegade Working with Susan Chestnutt and her trainee was a great experience. Ashley Summerrow was very helpful too in transferring my insurance to a new vehi Working with Susan Chestnutt and her trainee was a great experience. Ashley Summerrow was very helpful too in transferring my insurance to a new vehicle. Mark Miller in Finance was horrible to work with. He was aggressive, unprofessional, made sexist remarks about his colleagues. I regret not asking to work with someone else during the finance portion of the transaction. More
THAT was easy! New Jeep, no problem. Buying a new car does not have to be a frustrating experience. Who knew? From start to finish, we were pleased with the profe New Jeep, no problem. Buying a new car does not have to be a frustrating experience. Who knew? From start to finish, we were pleased with the professionalism and friendliness of the team at Skyland. Thanks to Sam, Betsy and the cappuccino machine, we left feeling very happy with our new Jeep purchase. More
The absolute best experience I've ever had purchasing a car! This is the first time ever that purchasing a car was a wonderful experience. In years past purchasing a car from multiple dealerships from several au This is the first time ever that purchasing a car was a wonderful experience. In years past purchasing a car from multiple dealerships from several auto makers was a very frustrating experience to say the least from bickering on the price then dealing with financing a back and forth nerve racking and down right pain in the behind. This time things went to smooth I felt like I was in a dream now this may sound funny but it's the gods honest truth. I was first greeted by Susan Chestnutt my car salesperson she found the exact car I was looking for she told me the price and I didn't haggle it was a very fair price, she was so nice, friendly and knowledgeable of the 2016 Dodge challenger that I ended up buying. She went the extra mile from start to finish and her non-typical soft approach was welcoming I never liked high pressure salespeople. Next I was introduced to Tim Rutherford an insurance rep, being the car was a high performance the price of insurance was another determining factor, he gave me wonderful advice on getting the best rate a rate that was much less than I anticipated again his laid back genuine warm demeanor and knowledge was of get help. Then on to Betsy Woods who dealt with the finance person unlike prior experiences of back and forth monthly payments and interest rates she got me a rate, terms that I was thrilled with I actually was approved by USAA for a great rate but she managed to not only meet it but beat it but and also add a great extended warranty and additional coverage. and finally another sales person named Bill Shea educated me on things that I had know idea of what my vehicle's was capable of' he emphasized how powerful the car was and had vast knowledge of the performance he also on several occasion's safety and to be a responsible driver. To sum things up "great teamwork" these employees are an asset to this dealership and it's success. Susan Chestnutt deserves a real pat on the back she was wonderful and truly went the extra mile and should be commended! More