Fields Chrysler Jeep Dodge RAM Asheville
ASHEVILLE, NC
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612 Reviews of Fields Chrysler Jeep Dodge RAM Asheville
Very First Pleasant Experience I was DREADING trading in and buying another car(s). I've always HATED this chore. We just moved to Maggie Valley in September, so we didn't know I was DREADING trading in and buying another car(s). I've always HATED this chore. We just moved to Maggie Valley in September, so we didn't know who to trust. Since we were trading in a Dodge, we went to Skyland. Thank God we did. This was my very first pleasant experience (I'm 71 years old). We ended up buying two vehicles and couldn't be happier. EVERYONE was nice and helpful (no Razzle Dazzle, which I abhor). I have no Buyers Remorse today. That's a first. I highly recommend Skyland (Kevin, Phil, Mark and Ashley). Aside from hunger pains, this was a very painless experience. We are two Happy Campers!! More
excellent customer service, very pleasant experience I purchased my car on Saturday morning and Trey McBride made my experience so pleasant. I have referred several friends. We will continue to do busi I purchased my car on Saturday morning and Trey McBride made my experience so pleasant. I have referred several friends. We will continue to do business with this dealership from now on, our sales representative, Joe, is also a tremendous asset for this company. Needless to say I would recommend this dealership and its staff to anyone in search of a vehicle, new or previously owned. More
Excellent Experience! The salesman, Joseph Belcher was so helpful through the whole process. I was able to contact him at any time with any question or concern I had. He is The salesman, Joseph Belcher was so helpful through the whole process. I was able to contact him at any time with any question or concern I had. He is an expert Jeep man; he was able to tell me all the in's and out's of my Jeep and helped me pick out exactly what I wanted. Mark Miller was an excellent finance man. He tried his very best to find the best possible deal for me. He was super friendly and forthcoming with all of the information I needed. He was an expert in his department and made the process so much easier. I highly recommend Skyland Automotive and their team of professionals for your car buying needs!! I will always go back to Skyland anytime I am in the market for a vehicle. Also, they have a full-service garage which makes any repairs super quick and easy. I couldn't be more pleased. More
Knew their product,professional Salesperson, Jewel Rose made the whole buying process an enjoyable experience. She was knowledgeable on all cars and did her best to provide customer Salesperson, Jewel Rose made the whole buying process an enjoyable experience. She was knowledgeable on all cars and did her best to provide customer satisfaction and pair me with the perfect car. Everyone I spoke to was very helpful . This was my second car purchased at Skyland and I would definitely go back when I need my next car. More
Terrible, horrible service department! Sales staff is actually great to deal with; always feel like we get a good deal. We have purchased several vehicles with Dwayne and he is responsive Sales staff is actually great to deal with; always feel like we get a good deal. We have purchased several vehicles with Dwayne and he is responsive to work with. HOWEVER, I am extremely disappointed and frustrated with the service department! I am not certain how after so many years, Matthew Garren is still employed as the Service Dept Manager. Phone calls are never returned, impossible to call and get an update or even make an appointment. I end up just dropping by and leaving my vehicle because I can never get in touch with anyone. They've had my car for over a week and can't get anyone to call me back with an update. Sales guy even went and talked to them a few times, still nothing. For this reason alone, this will be my absolute last purchase from this dealership. I rather drive out of my way for purchasing and servicing my car than deal with Skyland any longer. More
Good Experience We found the car we were looking for online. We live in Greenville, SC about an hour away. It was worth the drive. Susan Chestnutt make our car buyin We found the car we were looking for online. We live in Greenville, SC about an hour away. It was worth the drive. Susan Chestnutt make our car buying a pleasure. We would recommend and Skyland to anyone looking for a new or used car. More
"The best car buying experience we've had" My husband and I found a car we were interested in online. We live two hours from Asheville, so the majority of the 'deal' was handled via text/phone. My husband and I found a car we were interested in online. We live two hours from Asheville, so the majority of the 'deal' was handled via text/phone. When we arrived at the dealership, Glen was very welcoming and had the car cleaned and ready to go. Everyone at the dealership was very friendly, but Glen truly worked hard to get us what we wanted. Scott was the concierge for Mercedes and he was very knowledgeable and thorough in educating you about the car. Mark was awesome at handling the financial paperwork, and he developed a wonderful rapport with us while going through the mound of papers. We didn't walk away with any regrets! Wonderful people, great place! More
"awesome experience by two wonderful, competent ladies" On 9/14/17 I met purchased a 2017 Charger with the competent & friendly assistance from Susan Chesnutt & Betsy Woods. She was very helpful and knowle On 9/14/17 I met purchased a 2017 Charger with the competent & friendly assistance from Susan Chesnutt & Betsy Woods. She was very helpful and knowledgeable, which made buying my car enjoyable. William Whiteside 2017 Dodge Charger More
Car shopping made easy I found a car I was interested in online and decided to just walk in to investigate. Joseph Belcher from sales took me on as a some-what interested c I found a car I was interested in online and decided to just walk in to investigate. Joseph Belcher from sales took me on as a some-what interested customer and was very friendly and easy to work with. He was not pushy at all. Was willing to work with me over a several day period while I waited for my husband to return from out of town with the car we were interested in trading. He suggested taking the car I was interest in to my mechanic for a check over which I had intended to do anyway. The car passed with flying colors. And a deal was made. More
Not willing to negotiate I was given ONE bottom line $1000 off offer by Tony Sellers, then negotions abruptly stopped. It was basically a take it or leave it experience. There I was given ONE bottom line $1000 off offer by Tony Sellers, then negotions abruptly stopped. It was basically a take it or leave it experience. There wasn't any back and forth what so ever. Worst car dealership experience EVER!!! No red carpet treatment here. I've been treated better at a dog lot. More