Fields Chrysler Jeep Dodge RAM Asheville

New car sale Outside of the excessive amount of hours spent at the dealership Joseph and Dwayne were very friendly and professional and handled the transaction ver Outside of the excessive amount of hours spent at the dealership Joseph and Dwayne were very friendly and professional and handled the transaction very well. More

Easy to work with, very helpful, friendly and kind. Great experience! Everyone involved was very kind and helpful. Enjoyed working with Frankie. He was able to make buying my Jeep a smooth process, he w Great experience! Everyone involved was very kind and helpful. Enjoyed working with Frankie. He was able to make buying my Jeep a smooth process, he worked with us before we arrived at the dealership, and the final process was seamless. Thank you Frankie! More

I got me a car The service at Fields Automotive is so helpful they will try all they can do to get you into a vehicle I was able to get in a 2019 Jeep Cherokee The service at Fields Automotive is so helpful they will try all they can do to get you into a vehicle I was able to get in a 2019 Jeep Cherokee More

Purchase of new Jeep We worked with Joseph on the purchase of my Jeep. Since we live in another state we had to depend on him to work everything out for us, which he did, We worked with Joseph on the purchase of my Jeep. Since we live in another state we had to depend on him to work everything out for us, which he did, even had my Jeep brought to me. That was a huge factor in my decision to buy from Fields. More

Quick oil change & tire rotation I arrived early Thursday morning and was 3rd in line. I needed an oil change and tire rotation before heading out of town. I was told it would be abou I arrived early Thursday morning and was 3rd in line. I needed an oil change and tire rotation before heading out of town. I was told it would be about 1 hour. At almost exactly 8:30, my Jeep was ready for my trip...just as promised! I was very impressed with the timely & friendly service I received! More

Service department only. Did not buy from here William in the Chrysler service department was excellent in communication and relatability. Even had the new GM greet myself, son and puppy that we br William in the Chrysler service department was excellent in communication and relatability. Even had the new GM greet myself, son and puppy that we brought into the dealership. More

Great customer service Everyone has been very helpful and pleasant to work with when I need a few paint spots worked on after buying my new Dodge truck. Everyone has been very helpful and pleasant to work with when I need a few paint spots worked on after buying my new Dodge truck. More

Apple CarPlay upgrade Chad and his peeps did a good job of upgrading the Apple CarPlay system in my 2017 Mazda 6. The only thing that would have made it better is if this h Chad and his peeps did a good job of upgrading the Apple CarPlay system in my 2017 Mazda 6. The only thing that would have made it better is if this had been a free upgrade. :) More

Very unprofessional.. GM Sidenspinner said were firing him Previous GM Sidenspinner and Sales Manager Dwayne Streetman said they were terminating him for his conduct. Told us not to communicate further with hi Previous GM Sidenspinner and Sales Manager Dwayne Streetman said they were terminating him for his conduct. Told us not to communicate further with him from a deal Oct. 1st.. apparently management has changed but he is still there. LIED TO TRY TO COVER HIS MISTAKE FILLING OUT DOCUMENTS .. the finance manager told us she found his worksheet and he had transposed numbers. Received several phone calls from him after management told us not to speak to him More