Fields Chrysler Jeep Dodge RAM Asheville

I went a couple weeks ago to look at a good looking truck they had on there lot and I was wanting to deal with fields cause they are the local ram dealership. Right off the bat it was different than any othe they had on there lot and I was wanting to deal with fields cause they are the local ram dealership. Right off the bat it was different than any other dealerships. They let you look without pressure but we’re on the ready when you needed them. I dealt with salesman Joseph Beletcher (probably got spelling wrong). He was up front and honest helped me out as much as he could. Any time I had a question he had a answer and if he didn’t know he found out quick. I ended up not buying that day to think about it. A few days later Joseph called to see if I came to a choice. I told him when I got back from vacation if it was still there I’d buy it and he proceeded to drive the truck 4 hours to meet me to do the deal. I’ve never met a salesman that would do that or a dealership that would allow that. They truly impressed me with how far they would go to help a customer out. For someone that does not like goin to car lots cause the constant pressure to buy I’ll take my future business over there cause the ease of purchasing a vehicle. More

Adam Rice is amazing to work with & goes the extra mile for his customers !! Gage - thanks for putting up with us and being so nice ! Austin is very efficient , friendly, & patient ! Thank you N for his customers !! Gage - thanks for putting up with us and being so nice ! Austin is very efficient , friendly, & patient ! Thank you Nice to meet you Chad ! More

We worked with Joseph Belcher. He goes the extra mile to get the vehicle that fits your needs. Joseph treats you like family. Highly recommend! Don and Kim Andersen get the vehicle that fits your needs. Joseph treats you like family. Highly recommend! Don and Kim Andersen More

Horrible Service at Jeep Unorganized, couldn't figure out problem when it was obvious and then give you some lame excuse. It's a shame to see what use to be good service go do Unorganized, couldn't figure out problem when it was obvious and then give you some lame excuse. It's a shame to see what use to be good service go down hill so fast. Don't go there if you need service. More

Slow to take care of people. A little unorganized. A little unorganized. Slow to get someone to help. It took a while to get someone to take me to the cashier and to bring my truck around. Had an oil c A little unorganized. Slow to get someone to help. It took a while to get someone to take me to the cashier and to bring my truck around. Had an oil change and tire rotation. When my truck was brought to me, the lady that brought it around noticed that the front tire sensors were showing low air pressure. She added air. You would think that this would be done when serviced and completed by a technician, instead of waiting another 10 minutes or so. You would think that as much as it costs to do services on vehicles, that it would be finished and waiting on the owner, especially when they call and tell you it is ready to pick up. More

New car sale Outside of the excessive amount of hours spent at the dealership Joseph and Dwayne were very friendly and professional and handled the transaction ver Outside of the excessive amount of hours spent at the dealership Joseph and Dwayne were very friendly and professional and handled the transaction very well. More

Easy to work with, very helpful, friendly and kind. Great experience! Everyone involved was very kind and helpful. Enjoyed working with Frankie. He was able to make buying my Jeep a smooth process, he w Great experience! Everyone involved was very kind and helpful. Enjoyed working with Frankie. He was able to make buying my Jeep a smooth process, he worked with us before we arrived at the dealership, and the final process was seamless. Thank you Frankie! More

I got me a car The service at Fields Automotive is so helpful they will try all they can do to get you into a vehicle I was able to get in a 2019 Jeep Cherokee The service at Fields Automotive is so helpful they will try all they can do to get you into a vehicle I was able to get in a 2019 Jeep Cherokee More

Purchase of new Jeep We worked with Joseph on the purchase of my Jeep. Since we live in another state we had to depend on him to work everything out for us, which he did, We worked with Joseph on the purchase of my Jeep. Since we live in another state we had to depend on him to work everything out for us, which he did, even had my Jeep brought to me. That was a huge factor in my decision to buy from Fields. More

Quick oil change & tire rotation I arrived early Thursday morning and was 3rd in line. I needed an oil change and tire rotation before heading out of town. I was told it would be abou I arrived early Thursday morning and was 3rd in line. I needed an oil change and tire rotation before heading out of town. I was told it would be about 1 hour. At almost exactly 8:30, my Jeep was ready for my trip...just as promised! I was very impressed with the timely & friendly service I received! More