Fields Chrysler Jeep Dodge RAM Asheville

ERO customer service. GO elsewhere! I have left four messages at this dealership in the last two months. 3 with the service dept. and one with the GM. ZERO return calls... GO elsewhere! I have left four messages at this dealership in the last two months. 3 with the service dept. and one with the GM. ZERO return calls... I have an issue with my jeep wrangler which I believe I may have diagnosed as the problem and I was told there is a related recall. All that I have been trying to do is get a reasonable estimate of how much I should expect to spend on the repair, assuming I am correct. Before I got on here to leave this well deserved review of this company, I read other reviews and found a very consistent pattern of problems with the service dept. The most important lesson I learned from this ridiculously lacking customer service, is that my new Jeep will not be purchased here. More

Great experience with my salesman, great follow up with the protection options and doing a run through of everything that the vehicle has & how to operate…. the protection options and doing a run through of everything that the vehicle has & how to operate…. More

Best service I've ever received Slade Smith is your person hands down! No reason to go anywhere else ! person hands down! No reason to go anywhere else ! More

Ray has always been courteous and helpful every time I take my truck to have it serviced, after the service he explains everything that was done to make sure you have no questions. take my truck to have it serviced, after the service he explains everything that was done to make sure you have no questions. More

After some unexpected issues with my new battery, Ray did a great job making my experience end well. Very satisfied. a great job making my experience end well. Very satisfied. More

I appreciated Deatra’s courtesy when I brought my vehicle in, her later explanation of what repairs were needed, and the expected cost. I even explained we would be going out of town so there was no rush on in, her later explanation of what repairs were needed, and the expected cost. I even explained we would be going out of town so there was no rush on the car, but she tried to get it done before we left. I found her particularly good to deal with! More

Great service! Kelly stayed afterhours to help me find exactly what I was looking for! She and Curt worked with me remotely to make sure the deal went perfectly. Even picked me up from the airport when my exactly what I was looking for! She and Curt worked with me remotely to make sure the deal went perfectly. Even picked me up from the airport when my flight landed. Very friendly staff. Would recommend them to anyone in the area - or just looking for something special! More

My wife and I are new to Asheville and wanted to buy a Jeep. We were lucky to find Kelly Rock and curt Brown at Fields keep who gave us 5 star service. Helpful on the purchase as well as instructions on t Jeep. We were lucky to find Kelly Rock and curt Brown at Fields keep who gave us 5 star service. Helpful on the purchase as well as instructions on the car. Even helped set up our garage door opener in the car and the Sirus radio. Made us feel at home and comfortable. We recommend them to anyone who values excellent customer care. More

Everyone was helpful eager to assist and very friendly. There seemed to be an awful lot if team work. JR was so engaged with us and what do you need. We have purchased several vehicles from you and h There seemed to be an awful lot if team work. JR was so engaged with us and what do you need. We have purchased several vehicles from you and highly recommend you to our friends and neighbors. Great service and thank you More