Fields Chrysler Jeep Dodge RAM Asheville

working out of town and my jeep that I had just replaced the motor in the transmission line was leaking. I went to the dealership because I have a warranty. they would not even look at it, they told me it w the motor in the transmission line was leaking. I went to the dealership because I have a warranty. they would not even look at it, they told me it would be a week before they could. Thanks for any help. I took it to a local transmission shop, it was just a loose line 15 minutes later I was fixed and on my way. Fields could have been the hero but ended up just being jerks. way to help out someone out of town. just sent me on my way to burn up my transmission, for a quick fix. More

I posted a bad review for these guys, I deleted the original review, I wish to apologize for the misunderstanding, which Jason took the time and explained it. 8 hours for a sale is a bit excessive tho original review, I wish to apologize for the misunderstanding, which Jason took the time and explained it. 8 hours for a sale is a bit excessive though. More

Not sales people I would trust to buy a car from. The attention given to me was woefully lacking. They kept trying to talk me into a new car when I clearly didn't want to buy one. The attention given to me was woefully lacking. They kept trying to talk me into a new car when I clearly didn't want to buy one. More

Drove almost 4 hours to buy a Jeep that I was told was available. The salesperson I was talking with never mentioned someone was already working a deal on it. I have one of the largest Jeep dealerships 5 available. The salesperson I was talking with never mentioned someone was already working a deal on it. I have one of the largest Jeep dealerships 5 minutes from me but I wanted this particular one so I drove to Asheville to buy it. Ten minutes before I arrive I receive a text saying someone was buying it and had been working a deal two days ago. Absolutely ridiculous not to tell me prior to almost getting there. This would have been my 3rd Jeep so I know this is one Jeep dealership I will never give a 2nd chance. More

Overpriced headlights Charged $359. 00 for 1 installed.Purchased at Walmart for $20. Gigantic Ripoff! 00 for 1 installed.Purchased at Walmart for $20. Gigantic Ripoff! More

ERO customer service. GO elsewhere! I have left four messages at this dealership in the last two months. 3 with the service dept. and one with the GM. ZERO return calls... GO elsewhere! I have left four messages at this dealership in the last two months. 3 with the service dept. and one with the GM. ZERO return calls... I have an issue with my jeep wrangler which I believe I may have diagnosed as the problem and I was told there is a related recall. All that I have been trying to do is get a reasonable estimate of how much I should expect to spend on the repair, assuming I am correct. Before I got on here to leave this well deserved review of this company, I read other reviews and found a very consistent pattern of problems with the service dept. The most important lesson I learned from this ridiculously lacking customer service, is that my new Jeep will not be purchased here. More

Great experience with my salesman, great follow up with the protection options and doing a run through of everything that the vehicle has & how to operate…. the protection options and doing a run through of everything that the vehicle has & how to operate…. More

Best service I've ever received Slade Smith is your person hands down! No reason to go anywhere else ! person hands down! No reason to go anywhere else ! More

Ray has always been courteous and helpful every time I take my truck to have it serviced, after the service he explains everything that was done to make sure you have no questions. take my truck to have it serviced, after the service he explains everything that was done to make sure you have no questions. More

After some unexpected issues with my new battery, Ray did a great job making my experience end well. Very satisfied. a great job making my experience end well. Very satisfied. More