Fields Chrysler Jeep Dodge RAM Asheville
ASHEVILLE, NC
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612 Reviews of Fields Chrysler Jeep Dodge RAM Asheville
I love my new red Jeep! BJ and Kevin made it super easy for me to find the car I wanted and to purchase it. I am very happy with it. It is the third Jeep we have owned and I BJ and Kevin made it super easy for me to find the car I wanted and to purchase it. I am very happy with it. It is the third Jeep we have owned and I look forward to driving it. More
2nd Experience - and still NO regrets! This is my second purchase i have made at Skyland Auto, and both times I felt taken care of. I was unexpectedly in the market for a new jeep due t This is my second purchase i have made at Skyland Auto, and both times I felt taken care of. I was unexpectedly in the market for a new jeep due to my '12 patriot being wrecked. I was focused on getting a used Jeep Cherokee. I decided one day to start taking a look while my car was still being worked on. Enter Jewel, who listened to my needs as a healthcare worker, a nursing student, and dog dad. She immediately honed in on the fact that there was a better option for me - The Jeep Renegade. I wasn't sure about it, until she convinced me to "just give it a look." I immediately fell in love. She understood I couldn't make the leap yet. She patiently waited 3 weeks. After getting my defiled Patriot back, I contacted Jewel and she was on it... I should also note, she even took the time for a second visit when I brought my partner to come see and test drive the care (she didn't make us feel like her time was being wasted when she could be with another customer!) Jewel knew what I wanted, what I needed, and what I didn't need, and she stuck to it. Enter now Dwayne, the sales manager. After a very busy day, Dwayne and Jewel stayed past the time the dealer closed to narrow down the exact car for me. They found one out of state, and Dwayne made a promise that he would get it there that weekend. A couple of days later, Jewel reached out to let me know the car would be there. I arrived that Saturday to get my car... completely excited like a 5-year old going to Disney! Jewel made the magic happen and started the process! I'm pretty sure she was just as excited as I was! Now enter Ryan, the Finance manager. Not once did I feel like he was trying to push me into unnecessary "add-ons." In fact, Ryan spent half of the time in his office calling loan companies, fighting to get me a better interest rate, and skipped over the stuff he knew I wouldn't need or want. . Ryan has a genuine interest in getting to know his customer's, and he actually cares. They made magic happen today. They got in into a vehicle that I really didn't think I could ever afford while I'm in Nursing school - not only can I afford my 2018 Renegade, but I love it! Thank you guys for taking care of me, and ensuring I got into a vehicle is not only FUN but safe! I will be bringing my mom up from Charlotte in the Spring so she can buy a car from Jewel, Dwayne and Ryan. Ok - im done babbling out of excitement! PS - it should be noted, Jewel is the ONLY sales person I have ever hugged! More
Always a good experience My experience with Skyland has always been good. The service techs are highly trained. Michael always makes sure I know what is going on. I would r My experience with Skyland has always been good. The service techs are highly trained. Michael always makes sure I know what is going on. I would recommend them to friends and family. More
I think trade went good !! It was nice of you Kevin, to work with us and to put a deal to gather. In a profession way , And to gather with the management . Charles Hall, is m It was nice of you Kevin, to work with us and to put a deal to gather. In a profession way , And to gather with the management . Charles Hall, is my name ! More
These folks make it easy and enjoyable! I have now purchased two vehicles from Skyland, most recently a Jeep Wrangler JL. Jewel Rose was a delight to deal with, all the way through the buyi I have now purchased two vehicles from Skyland, most recently a Jeep Wrangler JL. Jewel Rose was a delight to deal with, all the way through the buying process. Everyone was helpful and cooperative, without any pressure, in answering my questions and making sure I had ample opportunity to drive and get comfortable with the new vehicle. The same is true on the Mercedes side as well, and I have had two Mercedes vehicles serviced at Skyland through the years. At the end of this purchase, I felt the deal was very competitive and transparent. I did shop around briefly, but Skyland earned my business with their attitude and service. As long as that is the case, in the future they will have a loyal customer, and I will have no hesitation in recommending them to my friends. More
Carguru Automobile Purchase Skyland Auto was very professional and helpful during the pre-buying phase of my purchase. Chris Jorden and Brian Ball provided exceptional customer s Skyland Auto was very professional and helpful during the pre-buying phase of my purchase. Chris Jorden and Brian Ball provided exceptional customer service with information to my out-of-state location including a video of the car I eventually purchased. Final business details were again very professionally handled by Jan Perkins. Follow-up insurance/out-of-state registration was handled nicely by Sarah Brice. My out-of-state trade in and purchase was very professionally handled. Skyland Auto is a very truthful and customer friendly organization. More
This group of people are simply amazing I highly recommend Skyland Automotive. Buying a car is very stressful and our sales team rocked it our! James Webber took excellent care of us. He mad I highly recommend Skyland Automotive. Buying a car is very stressful and our sales team rocked it our! James Webber took excellent care of us. He made our purchase smooth and was very knowledgeable about the car and all our options. James was very honest and friendly. When we return in a few months we will definitely ask for him again. A huge thanks Ryan Bensch the dealership manager for pulling out all the stops and making sure we got the best rate for our loan and got us bumper to bumper coverage for out entire loan for the car. Here's another RockStar shout out to Sarah with Allstate making our life easier with all our insurance needs and tag transfer. Hands down best buying experience Ever!! Thanks Guys !! More
Amazing Customer Service!!! D.Shetley I have always been skeptical of buying cars from dealerships, afraid of getting ripped of and over paying for a used vehicle. Joseph Belcher helped my I have always been skeptical of buying cars from dealerships, afraid of getting ripped of and over paying for a used vehicle. Joseph Belcher helped my wife and I get a great deal on a Jeep that she has been wanting for years. We worked out what I feel a great deal on our trade in, which lets be honest that's a big part if you are trading in a vehicle on another, you never wanna get screwed on that. Everyone that helped us on this purchase bent over backwards to make the deal happen, and we thank you all for a great experience. We will be back to buy from this dealership, and will go back with Joseph Belcher as our salesman. More
Great Experince I met with Joseph Belcher to look at a new Ram 1500 and he was outstanding!! He told me all about the new Ram 1500, showed me the trucks I was interes I met with Joseph Belcher to look at a new Ram 1500 and he was outstanding!! He told me all about the new Ram 1500, showed me the trucks I was interested in and knew all the answers to my questions about some of the new Awesome features. He was not pushy and was interested and what I had to say and not just trying to make a sale. he introduced me to the sales manager before I left and hopefully we can make a deal soon. Couldn't have asked for much better!! Thanks: P. Wood More
Best Experience At A Dealership Austin Smith deserves to be commended for all he did in helping us purchase the perfect car we wanted. He was very personal and professional. His hone Austin Smith deserves to be commended for all he did in helping us purchase the perfect car we wanted. He was very personal and professional. His honesty gave us confidence to go through with this purchase. Austin was very patient with us, never pushy, and a joy to work with. He and the Skyland Auto Team worked hard for us to get the car at a price we could afford and met every request we asked for. We are truly grateful to Austin and the Team for making this car buying experience a smooth and enjoyable one. We will be back to Skyland Auto looking for Austin to assist us with our next purchase. Thanks Austin and Team, we love the car! More