Fields Chrysler Jeep Dodge RAM Asheville
ASHEVILLE, NC
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617 Reviews of Fields Chrysler Jeep Dodge RAM Asheville
Very Positive Experience Dwayne(sales manager) and Kevin (salesman) were my primary contacts and were both patient and helpful. I had family in town and needed to move through Dwayne(sales manager) and Kevin (salesman) were my primary contacts and were both patient and helpful. I had family in town and needed to move through the purchasing experience as quickly as possible and Kevin made sure to make everything happen in the most efficient way possible. The customer service didn't end after the sale. Kevin was kind enough to assist in replacing a blown brake light/turn signal bulb on the truck and also arranged an upgrade that was included in the purchase of the car. I would recommend considering purchasing a vehicle from this dealership. More
Easiest car purchase ever I have been researching used Jeeps for a few months until I decided upon looking at a couple of them at Skyland Automotive. I scheduled my appointmen I have been researching used Jeeps for a few months until I decided upon looking at a couple of them at Skyland Automotive. I scheduled my appointment to test drive with Joseph Belcher as my sales associate. He was upfront with both cars I was thinking of and never tried to push me into anything I didn't want or need. All in all it was a great experience and quick as well. I drove home with the Jeep I was happy with in a few hours with no regrets about my purchase. Great customer service from Joseph Belcher. More
3 Weeks later and still thrilled about experience! Three weeks ago, my husband and I went to Skyland to look at used vehicles. We started working with Joseph and immediately knew we were in good hands. Three weeks ago, my husband and I went to Skyland to look at used vehicles. We started working with Joseph and immediately knew we were in good hands. Joseph was so honest, helpful, patient and fun to work with. After discussing different options, Brad came up and introduced the idea of leasing. I had never leased a vehicle before and never really considered it until that moment. He explained the process and stated that through leasing, I would be able to get a 2018 Jeep Grand Cherokee. Something that I had already decided wasn't going to be possible. Long story short, with the new idea from Brad and all the incredible help from Joseph, I now have a very positive first leasing experience, and I have a wonderful 2018 Jeep Grand Cherokee! I would highly recommend both Skyland automotive and Joseph! Joseph is the best car salesman I have ever worked with. More
Exceptional Car Buying Experience!! Joseph is the best and most attentive, honest salesman I have ever had the pleasure of dealing with. Seamless and perfect car buying experience. For Joseph is the best and most attentive, honest salesman I have ever had the pleasure of dealing with. Seamless and perfect car buying experience. For the first time ever I was immediately given the price and payment I asked for! He even got us finished up in time to make our sons wrestling match. Above and beyond service from Joseph and his entire crew!! He was highly recommend to me and I highly, highly recommend him to everyone. !! Thank you all ! More
2019 Jeep Cherokee I was not initially interested in the Jeep Cherokee but BJ knew my wants and needs and paired me with a great vehicle within my price range. I was not initially interested in the Jeep Cherokee but BJ knew my wants and needs and paired me with a great vehicle within my price range. More
I love my new red Jeep! BJ and Kevin made it super easy for me to find the car I wanted and to purchase it. I am very happy with it. It is the third Jeep we have owned and I BJ and Kevin made it super easy for me to find the car I wanted and to purchase it. I am very happy with it. It is the third Jeep we have owned and I look forward to driving it. More
2nd Experience - and still NO regrets! This is my second purchase i have made at Skyland Auto, and both times I felt taken care of. I was unexpectedly in the market for a new jeep due t This is my second purchase i have made at Skyland Auto, and both times I felt taken care of. I was unexpectedly in the market for a new jeep due to my '12 patriot being wrecked. I was focused on getting a used Jeep Cherokee. I decided one day to start taking a look while my car was still being worked on. Enter Jewel, who listened to my needs as a healthcare worker, a nursing student, and dog dad. She immediately honed in on the fact that there was a better option for me - The Jeep Renegade. I wasn't sure about it, until she convinced me to "just give it a look." I immediately fell in love. She understood I couldn't make the leap yet. She patiently waited 3 weeks. After getting my defiled Patriot back, I contacted Jewel and she was on it... I should also note, she even took the time for a second visit when I brought my partner to come see and test drive the care (she didn't make us feel like her time was being wasted when she could be with another customer!) Jewel knew what I wanted, what I needed, and what I didn't need, and she stuck to it. Enter now Dwayne, the sales manager. After a very busy day, Dwayne and Jewel stayed past the time the dealer closed to narrow down the exact car for me. They found one out of state, and Dwayne made a promise that he would get it there that weekend. A couple of days later, Jewel reached out to let me know the car would be there. I arrived that Saturday to get my car... completely excited like a 5-year old going to Disney! Jewel made the magic happen and started the process! I'm pretty sure she was just as excited as I was! Now enter Ryan, the Finance manager. Not once did I feel like he was trying to push me into unnecessary "add-ons." In fact, Ryan spent half of the time in his office calling loan companies, fighting to get me a better interest rate, and skipped over the stuff he knew I wouldn't need or want. . Ryan has a genuine interest in getting to know his customer's, and he actually cares. They made magic happen today. They got in into a vehicle that I really didn't think I could ever afford while I'm in Nursing school - not only can I afford my 2018 Renegade, but I love it! Thank you guys for taking care of me, and ensuring I got into a vehicle is not only FUN but safe! I will be bringing my mom up from Charlotte in the Spring so she can buy a car from Jewel, Dwayne and Ryan. Ok - im done babbling out of excitement! PS - it should be noted, Jewel is the ONLY sales person I have ever hugged! More
Always a good experience My experience with Skyland has always been good. The service techs are highly trained. Michael always makes sure I know what is going on. I would r My experience with Skyland has always been good. The service techs are highly trained. Michael always makes sure I know what is going on. I would recommend them to friends and family. More
I think trade went good !! It was nice of you Kevin, to work with us and to put a deal to gather. In a profession way , And to gather with the management . Charles Hall, is m It was nice of you Kevin, to work with us and to put a deal to gather. In a profession way , And to gather with the management . Charles Hall, is my name ! More
These folks make it easy and enjoyable! I have now purchased two vehicles from Skyland, most recently a Jeep Wrangler JL. Jewel Rose was a delight to deal with, all the way through the buyi I have now purchased two vehicles from Skyland, most recently a Jeep Wrangler JL. Jewel Rose was a delight to deal with, all the way through the buying process. Everyone was helpful and cooperative, without any pressure, in answering my questions and making sure I had ample opportunity to drive and get comfortable with the new vehicle. The same is true on the Mercedes side as well, and I have had two Mercedes vehicles serviced at Skyland through the years. At the end of this purchase, I felt the deal was very competitive and transparent. I did shop around briefly, but Skyland earned my business with their attitude and service. As long as that is the case, in the future they will have a loyal customer, and I will have no hesitation in recommending them to my friends. More