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Fields BMW Winter Park

Winter Park, FL

4.5
785 Reviews

963 N Wymore Road

Winter Park, FL

32789

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785 Reviews of Fields BMW Winter Park

February 27, 2016

Wonderful Service The Service department at Fields is wonderful. Everyone is so friendly and helpful. Patti goes out of her way to make me feel like family. Nick Lansin More

by MrsBMW123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Rennie, Nick Lansing
Feb 29, 2016 -

Fields BMW Winter Park responded

Thank you for giving us a perfect rating and for recommending our dealership to others. I’m certain our entire staff enjoyed catering to your needs as much as you enjoyed your visit. Take care! Kind Regards, Joe Allegra, Service Manager.

February 27, 2016

Waiting for new tire and wheel balance As usual David Sausa was effecient, friendly and kept me updated on the service to my car in a timely manner.. Got me out the door within promised ti More

by Pchris3520
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Souza
Feb 29, 2016 -

Fields BMW Winter Park responded

Thank you for taking the time to review your experience with us. I’m am very pleased to hear that our staff made your visit pleasant. Please check out our Facebook, Twitter and other social pages for promotions that you might be interested in. We look forward to serving you in the future, as always. Thank you for choosing Fields. Sincerely, Joe Allegra, Service Manager.

February 26, 2016

Great dealer The dealership is very nice and easy to use service. The nky improvement would be to have dual cashiers to speed up that process. Between checkout More

by orateam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David sosa
Feb 29, 2016 -

Fields BMW Winter Park responded

It brings me a lot of pride and joy to hear that you’re an avid fan our dealership. We appreciate your business, your loyalty and your trust. Please note that your concerns with our cashier have been passed along to our Management team. We do hope you will allow us to serve your automotive needs in the future, as we improve our services based on your feedback. It is our pleasure to serve your automotive needs. Kind Regards, Mike Torre, General Manager.

February 26, 2016

Engine trouble Ask for jack todd walks you through the whole process and keeps you informed. Had a huge engine problem they where able to set me up with a rental for More

by 328inewbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack todd
Feb 29, 2016 -

Fields BMW Winter Park responded

Thank you for choosing Fields BMW and I am glad to hear that your visit was a memorable one! We look forward to serving your automotive needs in the future. Kind Regards, Mike Torre, General Manager.

February 26, 2016

In for service, Allen Fisher and the staff at Fields BMW are always a pleasure to deal with for the service of our cars. It was fast,friendly and easy. More

by Lakefool1340
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Fisher
Feb 29, 2016 -

Fields BMW Winter Park responded

Thank you, Lakefool1340, for taking the time to review your experience with us. I am very happy to hear that our staff made you feel at home. This is really one of the things that we try to maintain at our dealership. We look forward to serving your automotive needs in the future. Warm Regards, Mike Torre, General Manager.

February 25, 2016

Above and beyond experience as always!!! Rich Gaffney is always going above and beyond when I have any issues or need servicing for my car. Communication is always on point and he never has m More

by Marp423
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Gaffney
Feb 29, 2016 -

Fields BMW Winter Park responded

Thank you for your kind comments. I will be sure to let Richard and our staff know how much of an impact they made on your experience. We are always pleased to serve your automotive needs and certainly appreciate your business. Thank you for choosing Fields. Sincerely, Joe Allegra, Service Manager.

February 23, 2016

Great Response Tire monitor indicated a low tire on the right rear of my 328i. The service department told me to come to the dealership right away and they would che More

by 328guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Gilbert, I don't know the names of the technicians.
Feb 29, 2016 -

Fields BMW Winter Park responded

It is our sincere goal to ensure our customers receive consistently outstanding customer service on every visit. We are delighted to assist your automotive needs and look forward to your next visit. Thank you for being a valued customer! Kind Regards, Joe Allegra, Service Manager.

February 19, 2016

Routine maintenance Everyone was friendly and helpful. I recieved a loaner which was great since the car wasn't ready before my boys were done with school so I kept it fo More

by Marci123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patty
Feb 29, 2016 -

Fields BMW Winter Park responded

Thank you for taking the time to give us your feedback about your experience at our dealership. I’m glad that you found your visit to be exemplary. If there is anything further we may do to better serve your automotive needs, please don’t hesitate to contact me. Kind Regards, Joe Allegra, Service Manager.

February 17, 2016

Richard Gaffney Richard found the issue why my X5 hatch was not operating. He was extremely communicative and arranged everything including a rental car when we learn More

by X five
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Gaffney
Feb 19, 2016 -

Fields BMW Winter Park responded

Thank you for your kind comments. I will be sure to let Richard and our staff know how much of an impact they made on your experience. We are always pleased to serve your automotive needs and certainly appreciate your business. Thank you for choosing Fields. Sincerely, Joe Allegra, Service Manager.

February 16, 2016

There should be no other option! This was my second purchase at Fields BMW and I couldn't be any happier. Purchased a 16 X5 on February 13th. Kent Little was my salesman, for both pur More

by Jas31483
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kent, Jeremy (finance)
Feb 19, 2016 -

Fields BMW Winter Park responded

Thank you for making us your automotive choice, Jas31483! We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty on each and every visit. As always, don’t hesitate to let us know if there is anything further we may do to exceed your expectations with us. Our staff are already ready and willing to serve your automotive needs. Take care! Kind Regards, Mike Torre, General Manager.

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