Fields BMW Winter Park

Good service. Everyone was very helpful and the work was completed as explained. The car was taken on time and was ready on time. Very good experience. Everyone was very helpful and the work was completed as explained. The car was taken on time and was ready on time. Very good experience. More

Outstanding Scott and everyone were great. I appreciated the followup and communication. My car was returned in a reasonable time-given the interruption of Hurr Scott and everyone were great. I appreciated the followup and communication. My car was returned in a reasonable time-given the interruption of Hurricane Matthew. More

Always tentative to my needs. Thank you Pattie for the attention to the details during my latest service....You are the best Keep up the great work~ All the best, Troy Beasley Thank you Pattie for the attention to the details during my latest service....You are the best Keep up the great work~ All the best, Troy Beasley More

Awesome Service was fast and accurate and happy with the result Customer service was helpful and clean environment Service advisor will update you what Service was fast and accurate and happy with the result Customer service was helpful and clean environment Service advisor will update you what was going on and very consistent and thank you very much More

NJ Beemers love Florida Service! Over the last 4 years or so, it seems our NJ purchased X5's have developed a taste for Fields BMW service.....reaching their service levels while we a Over the last 4 years or so, it seems our NJ purchased X5's have developed a taste for Fields BMW service.....reaching their service levels while we are visiting the Orlando Area. The '16 X5 needed it's inaugural service just last week and we scheduled the appointment to match our convenience and received outstanding service and support from Service Advisor Mike Carley! In and out with minimal timing and a really client friendly attitude. Nothing like a fully serviced, freshly cleaned BMW! Looking forward to moving to the area this winter, and having Mike and crew service my 'baby' - E39 M5! Thanks Mike, for a great "Ultimate Service' Experience! More

Horrible experience I sold my Mercedes and came to this dealer. Bought certified pre-owned and returned couple days later due to smell. Wife was treated horribly I sold my Mercedes and came to this dealer. Bought certified pre-owned and returned couple days later due to smell. Wife was treated horribly More

So Disappointing That I Traded our New 2015 X5 I live in Winter Park but I purchased a 2015 X5 fully loaded from a dealer out of the area. I did that primarily because my 3 visits to the sales dep I live in Winter Park but I purchased a 2015 X5 fully loaded from a dealer out of the area. I did that primarily because my 3 visits to the sales department left me disappointed each time. When I needed service for the first time, that is when bad went to worse. Because I didn't purchase the vehicle there, I was told I wouldn't receive a BMW loaner. BUT, I could rent a car from them for $31/day. Really?!?? Did I just purchase a $75k vehicle to be treated like that? To make matters worse, the car was in their shop for one week. I have never had a car in for repair that long and I have owned a couple dozen vehicles over 35 years. Because of our treatment by this dealer, we traded this car in with only 5,000 miles and we owned it for less than a year. We will never purchase from BMW again and it is simply because of how we were treated by Fields BMW. Yeah we know you have a monopoly in central Florida, but remember, the customer always has a choice. More

Patti the best service adviser EVER!!! I can walk into Fields ANYTIME and I am always greeted like family from Patti. Wants to know about my car, if I got enough to eat, and when I leave I I can walk into Fields ANYTIME and I am always greeted like family from Patti. Wants to know about my car, if I got enough to eat, and when I leave I get a hug.. Asset to your company!! More

Great!! So far I have nothing to complain about. Fields in winter park has been phenomenal, very helpful they get you in and out in a timely manner. Thanks t So far I have nothing to complain about. Fields in winter park has been phenomenal, very helpful they get you in and out in a timely manner. Thanks to my service advisor Mike Abney. More

David Susa is always great! Many thx. Also Bobby Sears was able to give me quick device as well. Overall I have always had an excellent experience at this dealership. Many thx. Also Bobby Sears was able to give me quick device as well. Overall I have always had an excellent experience at this dealership. More