Fields BMW Winter Park

Finally, a BMW! Had been researching a number of automobile types on line for nearly a year. Gravitated to SUV/SAVs, and narrowed my search to Audi and BMW. Having di Had been researching a number of automobile types on line for nearly a year. Gravitated to SUV/SAVs, and narrowed my search to Audi and BMW. Having distant family members who provide me with BMW 'loaners' during my yearly visits, I was already biased toward BMW quality, style and performance. I began searching and visiting BMW dealership websites across the country, and invariably my wide-net searches for specifically-configured BMW SAV models brought me to Fields BMW, Winter Park. My first phone conversation was with Tom Mikl, Client Advisor at Winter Park. Long story short – within 4 weeks, and after two, 4-h round-trip journeys to Winter Park, I departed the dealership in a 2017 X3 35i, with a few extras including M Sport package. Very, very pleased! Tom M. was knowledgeable and well-versed in BMS specs. He facilitated a comfortable and smooth transaction and, in the end, I feel that I received a very fair deal. I have already recommended Winter Park Fields, and Client Advisor, Tom Mikl to friends and associates. Absolutely no regrets or buyer’s remorse about my decisions and purchase. Would do again in a heartbeat! More

Service Michael was great - as always. He is always quick to get me in and out of service. i really appreciate his professionalism. I will continue to come ba Michael was great - as always. He is always quick to get me in and out of service. i really appreciate his professionalism. I will continue to come back to visit Michael. More

Easy seamless appointment Professional, accommodating and service delivered as promise. Richard made sure I received a loaner car during the time my car was being serviced. I Professional, accommodating and service delivered as promise. Richard made sure I received a loaner car during the time my car was being serviced. Informed me upon completion and I did not have to wait for my car when I arrived to pick it up. More

Routine service I had a routine service done on my X1. Making the appointment was very easy and convemient. Intake was fast, and the sevice was completed in timely ma I had a routine service done on my X1. Making the appointment was very easy and convemient. Intake was fast, and the sevice was completed in timely manner. Receiving the car was also fast and easy. I am fully satisfied with my experience. More

First Class Service Service Adviser Pati Kreider always provides exceptional Customer service. She listens well to ones needs, provides well-versed, professional, friendl Service Adviser Pati Kreider always provides exceptional Customer service. She listens well to ones needs, provides well-versed, professional, friendly information and follows up to insure the needs/concerns have been met. Furthermore, at Fields BMW, one can always be met with an inviting smile and helpful service; not to mention a delicious cup of coffee, a much needed refreshing bottled water or a tasty snack to get your day started off right. Oh yes, by the way, they treat your car like it’s their own, Thank you Fields for your genuine concern and remarkable service. More

Very good Came for service overall experience was good Got good bunch of guys in all departments and very good waiting area and it was nice to get some refres Came for service overall experience was good Got good bunch of guys in all departments and very good waiting area and it was nice to get some refreshments while waiting thanks More

It is always a pleasure to get our car(s) serviced at Fields Fields did not disappoint once more. We are serviced there with congeniality and professionalism each time. The offices and grounds are clean and welc Fields did not disappoint once more. We are serviced there with congeniality and professionalism each time. The offices and grounds are clean and welcoming. Keep it up. More

Always a great experience! I always am deeply satisfied with my experience at Fields BMW Winterpark especially when I service all of BMW vehicles. What's even more reassuring I always am deeply satisfied with my experience at Fields BMW Winterpark especially when I service all of BMW vehicles. What's even more reassuring is that I have the best Service Advisor - Patti Rennie who is extremely kind, caring and attentive to my questions and. concerns. Pattie is exceptional as a BMW Service Advisor! The quality of service provided by BMW technicians is excellent as well! I will always have my BMWs service there!!!! More

Performed air bag recall Wonderful job done by my service technician. In addition to replacing the faulty air bag he replaced a malfunctioning thermostat to fix my cooling sys Wonderful job done by my service technician. In addition to replacing the faulty air bag he replaced a malfunctioning thermostat to fix my cooling system. The car was very clean when I picked it up. More

Excellent Customer Service Mike Abney is very knowledgeable and detailed explaining the service the vehicle requires. He gives 110% to the customer. Mike is an asset to "Fields" Mike Abney is very knowledgeable and detailed explaining the service the vehicle requires. He gives 110% to the customer. Mike is an asset to "Fields" BMW. More