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Fields BMW South Orlando

Orlando, FL

4.6
512 Reviews

9750 South Orange Blossom Trail

Orlando, FL

32837

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512 Reviews of Fields BMW South Orlando

July 16, 2017

Ruined a great experience Had a great experience at the Orlando fields bmw. Al was a very good sales person, manager Lance came over and assisted Al in closing the deal. Prior More

by Devon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Al Smith and Lance
Jul 19, 2017 -

Fields BMW South Orlando responded

Dear Devon - We are sorry about your bad experience. Please contact me at your earliest convenience, so that I may personally address your issues and concerns. Thank you and I look forward to hearing from you. You may reach me by phone at (407) 956-6300, or via email at frank.fernandez@fieldsauto.com. Sincerely, Frank Fernandez, General Manager, Fields BMW South Orlando.

July 13, 2017

A visit to remember! After doing business with Fields Mini and BMW in Winter Park for more years than I can remember, I had to be in South Orlando, (next door to be exac More

by lanoops
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garrett Bowling, Adrian Trujillo, Haile Geist and Sandis!
Jul 19, 2017 -

Fields BMW South Orlando responded

Congratulations on your new BMW X1! That's the experience we strive for each and every day at Fields BMW South Orlando and at every Fields Auto Group dealership! Thank you for your kind remarks and your continued business. We appreciate you. Sincerely, Frank Fernandez, General Manager.

July 04, 2017

Exemplary service at South Orlando BMW by AutumnSky We recently brought in our BMW X3 for oil service to Fields South Orlando. The staff was very nice as always. It is refreshing to see smiling faces. S More

by AutumnSkye
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Hernandez and Lisette Gonzales
Jul 19, 2017 -

Fields BMW South Orlando responded

Thank you for your excellent remarks! We'll be sure to share your great feedback with our team at Fields BMW South Orlando! We're delighted to have exceeded your expectations! The next time you come in for your car wash, please swing by my office and let me know if there is anything else we can do to elevate your ownership experience. Sincerely, Frank Fernandez, General Manager.

June 30, 2017

Excellent service Mr. Trujillo was excellent. Very nice and friendly person. I thank him for his excellent service and patience. I found the car I wanted and within the More

by warlyn07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Trujillo
Jul 19, 2017 -

Fields BMW South Orlando responded

Thank you for the positive review of Fields BMW South Orlando. We're happy to have exceeded both your expectations! All of our team are very passionate about the work they do. Admittedly, we have a great team. Thanks for making your family part of the Fields family. Sincerely, Frank Fernandez, General Manager.

June 18, 2017

No pressure Jashua was awesome. He started our experience by stating no sales pressure while looking around. That is what is most important to me. Jashua gave us More

by Strong59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hayley in financing , Mikhail "Mike" Bouzko
Jun 22, 2017 -

Fields BMW South Orlando responded

Thanks very much, Strong59, that's great to learn! It's our goal to make sure our customers receive this type of experience and I'm happy to know that we accomplished this for you. If there is any way we may better serve your automotive needs, please let me know. Fields Matters Because You Matter. Sincerely, Frank Fernandez, GM.

June 15, 2017

Love the service I had a great experience they always treat us with care that's why my husband and I keep coming back. Thank you Kerry, David and Kenny. More

by Diegovg3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David and Kenny , Kerry Smith
Jun 22, 2017 -

Fields BMW South Orlando responded

Thank you, that's really what we strive for with every visit! I'll be sure to let Kerry, David, Kenny and our Team know you and your husband were pleased with your experience. If there is anything else we can do to elevate your ownership, please let me know. Thanks for making your family part of the Fields family. Sincerely, Frank Fernandez, GM.

June 12, 2017

Very professional The Whole process was very smooth and Mike made the deal happen. Everyone I dealt with during my purchase was knowledgeable about the auto and work More

by Johnt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mikhail "Mike" Bouzko
Jun 22, 2017 -

Fields BMW South Orlando responded

Thank you for your kind words, John. It's our pleasure to serve you! I'm delighted you were comfortable with your experience. If there is anything else we may do to better serve you, please let me know. Sincerely, Frank Fernandez, GM.

June 04, 2017

Best experience ever! From the beginning, Mikhail made every effort to make sure that he found me the car I was looking for. We communicated back and forth through text alm More

by agarmaza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Woodfield, Halie Geist, Mikhail "Mike" Bouzko
Jun 05, 2017 -

Fields BMW South Orlando responded

Thank you for your kind words. We appreciate your feedback and if there is anything else we might be able to do to heighten your experience with us further, please let us know. You may reach me at frank.fernandez@fieldsauto.com or via phone at (407) 956-6300. Thanks again, Frank Fernandez, General Manager, Fields BMW South Orlando.

May 30, 2017

Excellent service and pricing. Everyone we worked with seemed very personable and extremely nice. No pressure from the sales people, their pricing was really great and offered us More

by CodyX5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Fitzgerald, Al Smith, Mikhail "Mike" Bouzko
May 31, 2017 -

Fields BMW South Orlando responded

Thank you CodyX5 for your feedback regarding both our Team and the Winter Park location. I'll be sure to pass your comments along to the Winter Park General Manager and I'm sorry for the experience you received over there. I'm delighted we could turn the situation around for the better, however. I'll make sure to commend our Team on a job well done. If there is anything further we may do to enhance the quality of your ownership or your experience, please let me know. Thank you for your business! Fields Matters Because You Matter. Sincerely, Frank Fernandez, General Manager.

May 24, 2017

2017 BMW X1 purchase N Lachimia It was a very pleasant experience I am hoping that the service department lives up to the sales team. Jaime Smith, Rachel Rodriguez and Jashua Figuero More

by NLatch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime, Rachel and Jashua
May 31, 2017 -

Fields BMW South Orlando responded

Absolutely! Our constant goal is to ensure all of our customers receive the same "wow" experience in both Sales AND Service. Thank you for the kind words about our store and our team here at Fields BMW South Orlando. We appreciate your business and welcome you to the Fields BMW Family! If there is anything else we may do to help in any of your automotive needs, please let me know. Sincerely, Frank Fernandez, General Manager.

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